Jose Chiu Cabrera

Everyone at BMW of Humboldt Bay has always been friendly and helpful. Whether it’s the service department, sales, or finance they have always worked with me in a respectful and friendly manner. and helpful. Whether it’s the service department, sales, or finance they have always worked with me in a respectful and friendly manner. More

by FREESPIRITED4EVER8 Verified Customer Verified Customer

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David was extremely helpful getting my wife’s X5 ordered to her specifications. Easiest automotive buying experience we’ve had in a long time. Highly recommend. to her specifications. Easiest automotive buying experience we’ve had in a long time. Highly recommend. More

by JLiinangi Verified Customer Verified Customer

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The guys did a good job. They replaced the battery quickly with no issues or delays. They replaced the battery quickly with no issues or delays. More

by boday40 Verified Customer Verified Customer

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It was such a pleasure working with everyone here! I'm loving my new car! Service was incredible, everyone was so helpful and made the process so easy I'm loving my new car! Service was incredible, everyone was so helpful and made the process so easy More

by sarah88 Verified Customer Verified Customer

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Fine, just fine. The service department is really good so is the sales department we had a fine experience when we used them thank you, BMW. The service department is really good so is the sales department we had a fine experience when we used them thank you, BMW. More

by DEBRISLING Verified Customer Verified Customer

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I love my 2014 X5 diesel. It has met or exceeded my needs flawlessly. Angel, the service representative was able to customize my service agenda by removing items from the anti It has met or exceeded my needs flawlessly. Angel, the service representative was able to customize my service agenda by removing items from the anticipated list of procedures at the most recent appointment. He had noticed that I had had the vehicle in over the summer to check out an engine light warning on the dashboard. Excluding those items made the cost of a servicing more palatable. My friends warned me that I should get rid of my BMW because the engine or transmission will go out by the time it reaches 150,000 miles. I don’t believe that because I drive it very gently and have taken good care of it for the 12 years that I’ve driven it. While I’ve been looking at. replacing it with a new BMW X5, I’m waiting to see if I’m able to continue to use the car. I’m driving and get several more years out of it. My wife has driven her last two cars over 250 thousand miles. So I’m waiting to see how mine lasts before determining whether or not to buy BMW next time. More

by HOWEIRD Verified Customer Verified Customer

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Beside their lack of Eagle-Dom Fan-ship, the Birds got the win right after my fantastic experience with the amazing team at BMW. Straight, to the point, and without haste, they made the experience simple, the win right after my fantastic experience with the amazing team at BMW. Straight, to the point, and without haste, they made the experience simple, straightforward, and prompt. We will be doing business here for years to come. Touché! More

by booch_12 Verified Customer Verified Customer

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Incredibly responsive, kind, caring and honest. Communication was fluid and they had amazing follow through. Communication was fluid and they had amazing follow through. More

by nm.schaefer Verified Customer Verified Customer

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Every one was every kind. I was very happy with how fast they were to fix my air bags for my recall. I was very happy with how fast they were to fix my air bags for my recall. More

by EMMALEEEDGINS Verified Customer Verified Customer

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Came in for service appointment which took some issues with the communication via email and ended up calling. Wanted to make sure they were aware since I lived out of the area I needed to get Saturday app with the communication via email and ended up calling. Wanted to make sure they were aware since I lived out of the area I needed to get Saturday appointment which they would not do and I also informed them twice I would have to wait for the service to get completed, when I got there for service they did not have that information????? Now to top it off the appointment was delayed which was indicated being a computer issue. I ended up late for a scheduled business meeting!!! I will try to get service done somewhere else next time. More

by DMILLER48 Verified Customer Verified Customer

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