Jose Aguilar | Page 6

Well, it started off with an oil change and ended with me having to replace the hood latches on my Jeep. One of the technicians I guess did not see the keyhole on the hood latch proceeded to yank it off brea having to replace the hood latches on my Jeep. One of the technicians I guess did not see the keyhole on the hood latch proceeded to yank it off breaking the lock. It would not have bothered me if they had said something before they let me drive my Jeep home with a single latch, holding my hood down. When I noticed what happened I reached out to the lot. I had to drive back to the lot to show them that it was broken. They told me to order a new set, which I did and send them the invoice and they would reimburse me. When I sent the invoice, they gave me a credit to my account. I asked for an actual refund of a check, which of course red tape three weeks later still have not seen the check for the replacement hood latches. I really like the sales people here, but I will not be coming back to get my vehicle service here ever again. The fact that they allowed me to drive home with one hood latch, broken speaks volumes for how much stuff they cover up and don’t tell customers More

by Ralph.t.hewitt Verified Customer Verified Customer

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Marshal, the car salesman, did a good job of moving the process along smoothly and made this fun. process along smoothly and made this fun. More

by n0rci Verified Customer Verified Customer

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Great experience! Claudia was very easy to work with! No pressure! Finance department was quick and did not take up a lot of my time or pushy trying to sell me differe Claudia was very easy to work with! No pressure! Finance department was quick and did not take up a lot of my time or pushy trying to sell me different products for my new purchase on a vehicle! Very courteous and friendly dealership! This is my second purchase from this dealership. More

by RGGRAHAM2000 Verified Customer Verified Customer

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John was a great salesman to work with Good experience I hope all will be a good experience hope all will be a good experience More

by gkforke Verified Customer Verified Customer

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Easiest truck buying experience. Great service and awesome people. I would recommend this dealership and would definitely buy here again. Great service and awesome people. I would recommend this dealership and would definitely buy here again. More

by guadalupecam992 Verified Customer Verified Customer

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Service was fast and everyone was friendly. Jason kept me up to date as my Jeep was being serviced. Jason kept me up to date as my Jeep was being serviced. More

by VALERIE.M.KESSLER Verified Customer Verified Customer

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The whole process could have been a lot shorter. Everyone was great the amount of time it took from signing the offer to leaving with the vehicle was way too long. Figure out a way to have people us Everyone was great the amount of time it took from signing the offer to leaving with the vehicle was way too long. Figure out a way to have people use Docusign to sign their paperwork on an iPad to cut down the wait times. More

by jboyd0514 Verified Customer Verified Customer

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The sales team went above and beyond to find us exactly what we were looking for. Claudia was amazing to work with. what we were looking for. Claudia was amazing to work with. More

by hannahandbrett Verified Customer Verified Customer

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Thank you for finding the jeep I wanted. Everyone was knowledgeable and helpful. The process was simple Everyone was knowledgeable and helpful. The process was simple More

by ksuhewitts Verified Customer Verified Customer

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Fantastic with communication & flexibility! Azha and Jose were awesome and accommodated anything I needed to make the car buying process super effortless. Shout out to Nick for being quick to r Azha and Jose were awesome and accommodated anything I needed to make the car buying process super effortless. Shout out to Nick for being quick to respond and ensure I got the best price. Such a great team you guys have! More

by natmlutz35 Verified Customer Verified Customer

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