Jorge Sierra

Great Dealership. Staff are always friendly and courteous. The concierge service is a great benefit to owning a Genesis. Service area does what they say they will d Staff are always friendly and courteous. The concierge service is a great benefit to owning a Genesis. Service area does what they say they will do. They are also always available for small unplanned jobs and do them with a smile on their face. More

by Happy Q3 Verified Customer Verified Customer

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They provide great service in a timely manner, it’s always easy to set appointments with them always easy to set appointments with them More

by fruscioned Verified Customer Verified Customer

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The device department for Genesis took care of my vehicle after several bad experiences with the Ft. Myers Genesis dealership. I will never go to Ft. Myers Genesis again. Genesis of Naples has employees that after several bad experiences with the Ft. Myers Genesis dealership. I will never go to Ft. Myers Genesis again. Genesis of Naples has employees that get things done and not make excuses. More

by bowhunter4815 Verified Customer Verified Customer

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Impeccable performance and service with a valet who at the scheduled time arrived at my residence with a loaner car. the scheduled time arrived at my residence with a loaner car. More

by Silvano.colombo Verified Customer Verified Customer

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It was nice that Genesis of Naples had a concierge service came and picked up the vehicle. Took it to their shop for service and brought it back the same day that’s very convenient. service came and picked up the vehicle. Took it to their shop for service and brought it back the same day that’s very convenient. More

by tomm5 Verified Customer Verified Customer

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The repair was made in a timely manner Jorge was very helpful. The loaner vehicle was helpful too. helpful. The loaner vehicle was helpful too. More

by DEBALLEN1957 Verified Customer Verified Customer

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Car was in and out in less than 30 minutes and they washed it. Pawel promised it would be done before I could finish my coffee and it was. washed it. Pawel promised it would be done before I could finish my coffee and it was. More

by KNOKS0421 Verified Customer Verified Customer

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Service Advisors change on a fairly regular basis but I have been lucky enough to have been assigned some of the better ones. I don't need service often but have had positive experience's on all my visits have been lucky enough to have been assigned some of the better ones. I don't need service often but have had positive experience's on all my visits. More

by Jfpinter Verified Customer Verified Customer

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I used valet service so I didn't come into contact with individuals. The valet driver was very courteous and punctual. individuals. The valet driver was very courteous and punctual. More

by DABERNET1 Verified Customer Verified Customer

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Fantastic experience! This was my first time having any car issues, so I wasn't sure what to expect. I am overjoyed with the result and expeirence overall. Jorge and Tim w This was my first time having any car issues, so I wasn't sure what to expect. I am overjoyed with the result and expeirence overall. Jorge and Tim were amazing and very helpful; my car was repaired in a timely fashion, and I was given a loaner vehicle to drive in the meantime. They even added on services that were covered under the warranty that I didn't even realize/mention. My car looks brand new again, and the issues I came in with were also fixed. Love this dealership, highly recommend. Would absolutely continue owning genesis vehicles in the future. Thank you again Jorge, Tim, the service department for fixing everything and anyone else who helped in this process. More

by Kimberly Bello Verified Customer Verified Customer

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