Jorge Rojas

Jorge took great of us. I had a damaged tire and wheel from a run in with a curb. Luckily I had insurance policies for this. Jorge called each company to check and double ch I had a damaged tire and wheel from a run in with a curb. Luckily I had insurance policies for this. Jorge called each company to check and double check my coverage. Unfortunately , the tire coverage had run out BUT I had lots of coverage for wheel restoration. He helped coordinate repairs to both along with a service to my car. In a few days my car was not only running smoothly but it looked brand new with ALL the wheels bright and shiny. I was thrilled and so happy with his professionalism to coordinate what needed to be done. A very big thanks to Jorge.and Jaguar. More

by N.G.DESIGNS Verified Customer Verified Customer

Report | Print

Jorge Rojas at Jaguar Land Rover Santa Monica is a very professional, knowledgeable, helpful and very personable representative of your company. He always makes my visits for car service & repairs a more professional, knowledgeable, helpful and very personable representative of your company. He always makes my visits for car service & repairs a more pleasant experience. More

by KWOOWOO Verified Customer Verified Customer

Report | Print

Ara and the team there are very professional and friendly. I definitely feel like I was serviced properly. friendly. I definitely feel like I was serviced properly. More

by lukmandotson Verified Customer Verified Customer

Report | Print

Excellent service, they help me every time my car needs maintenance. Great service and pleasant people. maintenance. Great service and pleasant people. More

by MICHAELORBER Verified Customer Verified Customer

Report | Print

Wonderful service. Helpful. Brought my car to me. Greatly appreciate it. Definitely would use again Helpful. Brought my car to me. Greatly appreciate it. Definitely would use again More

by natalierafaeli Verified Customer Verified Customer

Report | Print

Service was good, no bad turnaround time service advisor is very nice! Wish I would get a loaner when bringing my car for warranty work. is very nice! Wish I would get a loaner when bringing my car for warranty work. More

by DUARTE310 Verified Customer Verified Customer

Report | Print

Jorge is wonderful. Always kept me in the loop about my repairs and made sure everything was done. Everyone in this location has been very courteous and friendly. Johnny Always kept me in the loop about my repairs and made sure everything was done. Everyone in this location has been very courteous and friendly. Johnny who checks you in for appointments is always smiling and very friendly as well. The entire staff is wonderful. More

by PHARMDELRX Verified Customer Verified Customer

Report | Print

Very disappointed with the service and dishonesty. I brought my Range Rover in under warranty but later denied it and said my headlight would be $5000 to repair and a button on door for clicking safe I brought my Range Rover in under warranty but later denied it and said my headlight would be $5000 to repair and a button on door for clicking safety door lock on would be $750 plus $1000 just to check these items so I either pay $8000 or they can’t sell me a new car and trade mine in. I went to Cerritos Land Rover and had everything taken care of of In a timely manner plus they serviced the car and fixed an engine noise all for less than $2000 and most under warranty. I would suggest Chosing a different dealership than Santa Monica for any assistance. More

by JALLAN007 Verified Customer Verified Customer

Report | Print

I reported damage to my XJL which was incurred during servicing at Jaguar Land Rover Santa Monica by service personnel to Jorge Rojas; am currently awaiting satisfactory resolution of this matter. Res servicing at Jaguar Land Rover Santa Monica by service personnel to Jorge Rojas; am currently awaiting satisfactory resolution of this matter. Respectfully, Ben Eubanks Owner More

by BEEUBANKS Verified Customer Verified Customer

Report | Print

Great experience all around. Jorge Rosas is the best service manager I have ever experienced and we have 5 Land Rovers in our family. Jorge Rosas is the best service manager I have ever experienced and we have 5 Land Rovers in our family. More

by janet19 Verified Customer Verified Customer

Report | Print