Jorge Ramirez

We purchased a car end of February from Georgia because we use to live in FL and purchased all my last 4 Acuras from them. We drove half way to pick it up. It’s been 4 months, and I still do not have a reg we use to live in FL and purchased all my last 4 Acuras from them. We drove half way to pick it up. It’s been 4 months, and I still do not have a registration for the car. My license was suspended. NO ONE in the dealer can give you the right information. Starting from the sales person Michael Dougan, to sales manager to finance personal; Sean Bradford, George … no one. Customer service has been so dissatisfying and disappointing. The whole process has been beyond frustrating, and the fact that no one is willing to help makes it even worse. I had to contact Acura corporate to get help, because the dealer IS RESPONSIBLE FOR THE FIRST CAR REGISTRATION, yet this dealer has decided to ignore the situation. You can’t even talk to a manager who will apologize or listen to your concerns. Still dealing with this situation. More

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Very friendly and professional staff. Curtis, Ryan, Jorge and the young lady who assisted with my car insurance were superb. Thank you. I'm loving my 2025 RDX a-spec/advance. Curtis, Ryan, Jorge and the young lady who assisted with my car insurance were superb. Thank you. I'm loving my 2025 RDX a-spec/advance. More

by K-Will Verified Customer Verified Customer

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Thank you for the opportunity to have this amazing MDX, it is perfect! Pepe is a friendly and knowledgeable salesman and a pleasure to work with. I would recommend Acura of Pembroke Pines to anyone lookin it is perfect! Pepe is a friendly and knowledgeable salesman and a pleasure to work with. I would recommend Acura of Pembroke Pines to anyone looking to buy a car. Thanks again!! More

by MILLER.MICHELLE.L Verified Customer Verified Customer

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They took care of me even after I purchased a used car. They got a few services done with for free on the car including tires, oil change, filters and a few other things. Overall happy with them. They got a few services done with for free on the car including tires, oil change, filters and a few other things. Overall happy with them. More

by Widjy Verified Customer Verified Customer

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So helpful, amazing, welcoming from start to finish. Made the process super simple and extremely quick. Thanks Made the process super simple and extremely quick. Thanks More

by NCP787 Verified Customer Verified Customer

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It was a pleasure for me and my wife working with the Pembroke Pines Acura dealership. The staff was very pleasant and cordial. Mr. Kramer Fernandez, the salesperson was amazing, Mr. Ryan and Mr. Ramirez Pembroke Pines Acura dealership. The staff was very pleasant and cordial. Mr. Kramer Fernandez, the salesperson was amazing, Mr. Ryan and Mr. Ramirez were excellent. And when it comes to Ms. Olivia, I have no words to describe them. Ms. Garcia took her time to call my insurance and get everything set up I would recommend this dealership to anyone to anyone. Hugh More

by Hjohugh Verified Customer Verified Customer

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Didn't respond to my issue with the previous extra lease payment. Expected at an answer or a call back. payment. Expected at an answer or a call back. More

by Andree Verified Customer Verified Customer

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Customer service was great. Clear and concise details, Acura of Pembroke Pines made sure to create and maintain a welcoming environment. Clear and concise details, Acura of Pembroke Pines made sure to create and maintain a welcoming environment. More

by Kymani.anderson14 Verified Customer Verified Customer

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Great customer service, clear and concise details, and an overall amazing experience. Joel was the best and he clarified everything and made sure to answer any and all questions that I asked. overall amazing experience. Joel was the best and he clarified everything and made sure to answer any and all questions that I asked. More

by Kymani.anderson14 Verified Customer Verified Customer

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Everyone was very friendly and welcoming! The ones that stood out were the manager (Ryan) and the loan officer (Jorge). The ones that stood out were the manager (Ryan) and the loan officer (Jorge). More

by Sharlene Barrow Verified Customer Verified Customer

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