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Jorge Nava
Jorge Nava at Hawk Chrysler Dodge Jeep Ram

Jorge Nava

Service Advisor

Hawk Chrysler Dodge Jeep Ram

7911 Roosevelt Rd
Forest Park, IL 60130

4.3
26 Reviews
4.3

26 Reviews

Write a Review

26 Reviews of Jorge Nava

June 03, 2025

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Employee Rating

I loved every minute of it they was fast and very king would recommend again for sure! More

by Dray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sisco Rangel, justin eick, enrique herrera, JASON BELTRAN, Horacio De La Vega, Paul Oddo, Erica Dragomir, Tom Hall, Carlos Perez

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Jun 04, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thanks, Dray! We're so happy to hear you had such a great experience. Our team works hard to provide quick and friendly service, so your recommendation means a lot to us. We look forward to seeing you again in the future!

May 26, 2025

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Employee Rating

Had a great experience great job and wonderful team members love this place to get oil change very quick service and courteous workers More

by Juanita.g70@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Reyes, Brandon Sweeney, AnnMarie Sedlack, Javier Roman

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May 27, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thank you, Juanita! We’re thrilled to hear you had a great experience with our team. Quick service and courteous staff are what we strive for, and it's wonderful to know we hit the mark. We look forward to seeing you again for your next oil change!

May 22, 2025

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Employee Rating

Great service as at always at Hawk auto! I had an oil change done and really appreciate their ride service. You can drop your car off, they take you back to your home and pick you up when th More

by T.hlavac92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Reyes, Brandon Sweeney, AnnMarie Sedlack, Javier Roman

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May 23, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the fantastic review! We’re so happy to hear you enjoyed our ride service during your oil change. Providing a convenient experience is our priority. We appreciate your support and look forward to seeing you again!

February 26, 2025

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Employee Rating

Great service I definitely recommend they fix my car just on time costumers service is really good too More

by Roquelina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Reyes, Brandon Sweeney, Roger Esparaza, AnnMarie Sedlack, Javier Roman , Alicia Mccall

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Feb 27, 2025

Hawk Chrysler Dodge Jeep Ram responded

Roquelina, thank you for your fantastic review! We're excited to hear you had a great experience with our service and customer care. Your recommendation means a lot to us, and we look forward to helping you again in the future!

February 03, 2025

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Employee Rating

Poor customer service. ..three and a half hours for a oil change...no updates on service...too dependent on texts & emails More

by ttribble65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 05, 2025

Hawk Chrysler Dodge Jeep Ram responded

We're sorry to hear about your experience. Timely service and communication are important to us, and we appreciate your feedback. We aim to provide excellent service and would like to address your concerns. Please contact our General Manager, Jim Kinney, at jimk@hawkcdj.com. Thank you for taking the time to share your thoughts. We hope to regain your trust.

January 17, 2025

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Employee Rating

U come in for service they get u in a defensive ot no problem professionals More

by Roy orr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Reyes, Brandon Sweeney, Roger Esparaza, AnnMarie Sedlack, Javier Roman , Alicia Mccall

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Jan 21, 2025

Hawk Chrysler Dodge Jeep Ram responded

Roy, we’re thrilled to hear you had such a positive experience with our team! Providing professional service is our top priority, and your feedback truly motivates us. Thank you for taking the time to share your thoughts!

November 15, 2024

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Employee Rating

They're very professional. Took their time answering any questions I had. Service was fast. More

by Ismaelvelazquez504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Reyes, Brandon Sweeney, Roger Esparaza, AnnMarie Sedlack, Javier Roman , Alicia Mccall

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Nov 18, 2024

Hawk Chrysler Dodge Jeep Ram responded

Thank you, Ismael! We’re so happy to hear you had a great experience with our team. Providing professional and prompt service is our top priority, and we appreciate your feedback. Looking forward to assisting you again!

August 12, 2024

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Employee Rating

Great wonderful service Daniel the front desk employee was very helpful and respectful and very clear on what's going on More

by hermz_gmez1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Garcia, Danny Reyes, Brandon Sweeney, Roger Esparaza, AnnMarie Sedlack, Steve Klimara, Gary Hall, Javier Roman , Alicia Mccall

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Aug 13, 2024

Hawk Chrysler Dodge Jeep Ram responded

Hi Hermz, thank you so much for your kind words! We're thrilled to hear that you had a great experience with Daniel at the front desk. We strive to provide excellent service, and we're glad to hear that he was able to assist you effectively. We appreciate your feedback!

July 11, 2024

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Employee Rating

Worst service. Placed on hold for over an hour each time I called, got charged for god knows what since no one will tell me or give me a receipt .im actively lookin More

by adlfintech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Danny Reyes, Brandon Sweeney, Roger Esparaza, AnnMarie Sedlack, Javier Roman , Alicia Mccall

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Jul 12, 2024

Hawk Chrysler Dodge Jeep Ram responded

Hi, thank you for sharing your feedback with us. We are sorry to hear about your recent experience and apologize for any inconvenience this may have caused. We strive to provide excellent customer service, and take your feedback seriously. At a time that works best, please contact our GM at jimk@hawkcdj.com to hopefully learn more about your situation.

July 10, 2024

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Employee Rating

Great Dealer Ship , Good and Fast Service I will recommend others to go there Fabulous !! More

by Kiyee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roger Esparaza

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Jul 11, 2024

Hawk Chrysler Dodge Jeep Ram responded

Hi Kiyee, thank you so much for the glowing review! We're thrilled to hear that you had a great experience at our dealership. Recommendations like yours mean the world to us. We look forward to serving you again in the future!

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