Jorge Lopez-Torrero

Excellent customer service. All work performed correctly and timely for a reasonable price. Service waiting area for customers exceptionally clean with drinks and snacks. Very All work performed correctly and timely for a reasonable price. Service waiting area for customers exceptionally clean with drinks and snacks. Very pleasant experience. Also, video of service work provided to my iPhone while in waiting area. An amazing experience. Service advisors were all very attentive to customers’ needs (mine & others I observed while waiting). More

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I have purchased 2 cars from this dealership and will be buying 2 new ones this weekend. We are consistently impressed with the Mark Mazda team, both service and sales. Jorge and Shelby in service always ex buying 2 new ones this weekend. We are consistently impressed with the Mark Mazda team, both service and sales. Jorge and Shelby in service always exceed expectations and Carlos in sales is a true professional. The service here is truly exceptional. More

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Great service! Had a major car repair, and they were professional and fair. Highly recommend! Had a major car repair, and they were professional and fair. Highly recommend! More

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It’s a very good operation. Sales department is good but I only deal with one salesperson consistently. I have bought several Mazdas from them. Service is quite good also. They Sales department is good but I only deal with one salesperson consistently. I have bought several Mazdas from them. Service is quite good also. They do try to please. I don’t think you would find any better service for Mazda in the Phoenix area. I have no reason to go anywhere else. More

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I bought my car from Mark Mazda and they have serviced it for the last 4 years. Everything has always been exceptional. They are great to work with. for the last 4 years. Everything has always been exceptional. They are great to work with. More

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Very efficient and helpful everyone working at Mark Mazda is pleasant and friendly . I have no worries when I have a car problem as this dealership is pleasant and friendly . I have no worries when I have a car problem as this dealership More

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Mike and the mark team were super helpful,I love how the technician sent me videos of my vehicle! technician sent me videos of my vehicle! More

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Took my 2024 CX-5 in for its maiden service maintenance check this morning, Jorge greeted me and was extremely professional and the process went smoothly. Great professionalism from the young lady who i check this morning, Jorge greeted me and was extremely professional and the process went smoothly. Great professionalism from the young lady who initially greeted me in que. I also enjoyed the video visual provided! This is a very well run dealership and wouldrecommendthem to anybody, definitelya family atmosphere...BZ to all of you. More

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I have not had service where they send u a video of the potential needs and issues with the vehicle. It’s actually quite nice and haven’t heard other car makers doing this but I’m for it. You can then ac potential needs and issues with the vehicle. It’s actually quite nice and haven’t heard other car makers doing this but I’m for it. You can then accept or deny servicing with a continual tally documenting the cost. I would have done more of the recommended servicing but that would have been $3847 of services I still like the ability of responding and accepting services through your phone More

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Thank you Jorge and the Service Department for your excellent Customer Service! We have been having our cars serviced at Mark Mazda for over 5 years and they are always so professional, friendly and in excellent Customer Service! We have been having our cars serviced at Mark Mazda for over 5 years and they are always so professional, friendly and informative. We highly recommend Jorge and Mark Mazda. They’re “The Best”! More

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