
Dealership Experience
4 yrs, 3 mos
17 Reviews
Write a Review18 Reviews of Jorge Lopez-Torrero
December 08, 2024
Mike and the mark team were super helpful,I love how the technician sent me videos of my vehicle! technician sent me videos of my vehicle! More
Other Employees Tagged: Chip McPherson, Ryan Clarke , Alex Summer
November 08, 2024
Took my 2024 CX-5 in for its maiden service maintenance check this morning, Jorge greeted me and was extremely professional and the process went smoothly. Great professionalism from the young lady who i check this morning, Jorge greeted me and was extremely professional and the process went smoothly. Great professionalism from the young lady who initially greeted me in que. I also enjoyed the video visual provided! This is a very well run dealership and wouldrecommendthem to anybody, definitelya family atmosphere...BZ to all of you. More
Other Employees Tagged: The female greeter, sorry, can't remember her name
October 25, 2024
I have not had service where they send u a video of the potential needs and issues with the vehicle. It’s actually quite nice and haven’t heard other car makers doing this but I’m for it. You can then ac potential needs and issues with the vehicle. It’s actually quite nice and haven’t heard other car makers doing this but I’m for it. You can then accept or deny servicing with a continual tally documenting the cost. I would have done more of the recommended servicing but that would have been $3847 of services I still like the ability of responding and accepting services through your phone More
Other Employees Tagged: Juan Reyes
October 18, 2024
Thank you Jorge and the Service Department for your excellent Customer Service! We have been having our cars serviced at Mark Mazda for over 5 years and they are always so professional, friendly and in excellent Customer Service! We have been having our cars serviced at Mark Mazda for over 5 years and they are always so professional, friendly and informative. We highly recommend Jorge and Mark Mazda. They’re “The Best”! More
October 01, 2024
Jorge has been my service representative for four years now. He’s professional excellent, very personable and always makes sure I have a loaner or Lyft to get back home. He goes over and beyond to make sur now. He’s professional excellent, very personable and always makes sure I have a loaner or Lyft to get back home. He goes over and beyond to make sure I have the greatest customer service experience. I highly recommend Mark Mazda because of their excellent customer service. Thank you, Jorge for your expertise Norma More
Other Employees Tagged: Juan Reyes
September 25, 2024
I have 2 cars from Mark Mazda. I find the service department is quite good. I always have both cars serviced by them. Never thought about going anywhere else! I find the service department is quite good. I always have both cars serviced by them. Never thought about going anywhere else! More
Other Employees Tagged: Bryce Young, Dylan Mougel, Sterling Stucky, Erich Bloodworth, Juan Reyes , Michael Ramos service dept. Excellent!
September 21, 2024
Tacked on $15 shipping when picking up $60 retail priced parts. Watch out for service and sales undisclosed add-on fees! parts. Watch out for service and sales undisclosed add-on fees! More
Other Employees Tagged: Juan Reyes
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