Jorge Linares

DO NOT SHOP HERE! !! I won't go into all the details here, just a few, but will definitely be spreading the word about this horrible establishment. They'll make you fee !! I won't go into all the details here, just a few, but will definitely be spreading the word about this horrible establishment. They'll make you feel good at first, but as soon as something is not right, and you present it to them, that's when everything will go wrong for your "amazing vehicle purchasing experience" as well as the attitudes of the people who welcomed you in the establishment. Very disappointing experience to say the least, including from some of the "team members", as well as the "General Management himself"!!! They tried intimidation tactics, when I presented them with issues for a vehicle I was purchasing from them, which was kind of funny actually, and didn't work at all, and just showed what they really think about their customers and how incompetent they are. No care at all for the customer whatsoever. As far as customer service, you can definitely forget about it. Throw that out the door. They'll just brush you off without a care in the world. Now just waiting for them to comment back on here, down below 👇, stating something like, "we're sorry you had such a bad experience", or "please call the number so we can resolve the issues", or some type of lie that they tried taking care of the issues for me, blah blah blah, just to try and make their self look good on here or that they "fulfilled their standards", according to the General Management! Because once again, customer service does not exist here at this establishment whatsoever. I have never had such a horrible vehicle purchasing experience, as this one, before in my life. I seriously recommend that you shop elsewhere for a vehicle and not find out the hardway as I did with this horrible place. I cannot express this enough. I honestly DO NOT RECOMMEND THIS ESTABLISHMENT, if your looking to purchase a vehicle. More

Report | Print

I recently purchased a car from Echo Park Group, and I must say that the entire process was an absolute pleasure. I wanted to give a special shout-out to Fermin, the dealer specialist who helped me throug must say that the entire process was an absolute pleasure. I wanted to give a special shout-out to Fermin, the dealer specialist who helped me throughout the buying process. Fermin was knowledgeable, courteous, and went above and beyond to ensure that I was completely satisfied with my purchase. He took the time to understand my needs and preferences, and provided valuable insights and advice that helped me make an informed decision. Fermin's exceptional communication skills and attention to detail made the entire experience stress-free and enjoyable. I would highly recommend Fermin and Echo Park Group to anyone in the market for a new or used car. Thanks again, Fermin, for your outstanding service! More

Report | Print

Jorge walked me through the process of buying a vehicle with ease! He really made the process efficient and effective. with ease! He really made the process efficient and effective. More

Report | Print