Jordan Smith | Page 18

Exorbitant fees! We went to Mall of Georgia Mini at the end of December with full intention to buy a used car they had listed. We inspected the car, drove it and every We went to Mall of Georgia Mini at the end of December with full intention to buy a used car they had listed. We inspected the car, drove it and everything seemed to be in order except the rear headsets were not on the rear seats. When asked the salesman made a lame excuse about the detail department may have taken them off for cleaning. We made it clear they had to be found. We then told the salesman our budget and asked him to draw up an offer sheet. He went to the sales manager to have it approved (of course) and presented it. We almost fell off our seats. We had told him from the start that we would not pay their ridiculous $749 documentation fee. The offer sheet did have the fee subtracted from the internet sales price. However, there was a charge for a “kahu”, which is some sort of vehicle tracking device for $400. We told him to take it off. There was also a $899 fee for detailing! Seriously!? $899? We told him that was ridiculous. The usual title and tag fees were listed as expected but after that was the $749 doc fee added back in. He tried to convince us that the negative fee and positive fee “would zero out”. Who is he kidding? We negotiated for several more minutes as he wore out the floor going back to the sales manager. Eventually, the sales manager comes out and gives us a sob story about the internet sales price was posted to low and he had been yelled at by their general manager. Long story short, we got tired of the sales manager’s attitude and ended up walking out disgusted. Mall of Georgia Mini may be a good dealership to buy a Mini but wary of their excessive add-on fees. More

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Jordan Smith is my guy! Great experience start to finish. Very knowledgeable and honest guy here. Would recommend to friends and will be a customer for life. Very knowledgeable and honest guy here. Would recommend to friends and will be a customer for life. More

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Great buying experience on our first Mini at Mall of Georgia Mini .... customer satisfaction was priority. Everyone, we worked with, was very knowledgeable, supportive and made this buying event seamle Georgia Mini .... customer satisfaction was priority. Everyone, we worked with, was very knowledgeable, supportive and made this buying event seamless. We certainly will be back! More

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Love my new Mini!!! Great experience all around! I knew ahead of time what vehicle I wanted to test drive and Jordan had it waiting when I came in. ahead of time what vehicle I wanted to test drive and Jordan had it waiting when I came in. More

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Jordan was knowledgeable, patient and had a great attitude. We came to the dealership to look at a pre-owned BMW X5 as a possible 2nd car (still deciding) and walked out with a Mini Cooper S as a 3rd attitude. We came to the dealership to look at a pre-owned BMW X5 as a possible 2nd car (still deciding) and walked out with a Mini Cooper S as a 3rd car for the family. More

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Jordan has always been helpful and he just helped me find the perfect truck for me! He’s always kind and welcoming. He’s the man to go he will make it happen. I recommend doing business with him! the perfect truck for me! He’s always kind and welcoming. He’s the man to go he will make it happen. I recommend doing business with him! More

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Awesome Experience at Mall of GA Mini. Jordan Smith was a great help and worked with me with my heavy work schedule. 3 late nights past closing time and still stayed too work with me on getting me where I ne great help and worked with me with my heavy work schedule. 3 late nights past closing time and still stayed too work with me on getting me where I needed too be! More

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The purchase experience at the Mini Mall of Georgia was the best car buying experience I’ve had in years. Jordan facilitated the price negotiations via email before I arrived, which made the experience co the best car buying experience I’ve had in years. Jordan facilitated the price negotiations via email before I arrived, which made the experience comfortable. Jordan and the rest of the staff were great to work with, thank you. More

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Jordan Smith was very helpful and he made my experience buying a car easy, smooth, and fun. I have nothing but good things to say about this dealership. buying a car easy, smooth, and fun. I have nothing but good things to say about this dealership. More

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I had a good experience at the Dealership and would recommend Jordan and this establishment to others who are looking for a mini or other vehicle recommend Jordan and this establishment to others who are looking for a mini or other vehicle More

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