Jordan Santos
Jordan Santos at Findlay Toyota
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Jordan Santos

Service Advisor

Findlay Toyota

7733 Eastgate Rd
Henderson, NV 89011

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4.8
129 Reviews
4.8

129 Reviews

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129 Reviews of Jordan Santos

March 01, 2025

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Employee Rating

Technical/mechanical staff needs to pay attention in any small stuff to put it in place where belong ., they should make sure to put it back in placed.. damage start s in stuffs small not in placed sometime More

by GENECORDOVA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 05, 2025

Findlay Toyota responded

Genecordova, Thank you again for taking the time to share your feedback. – We would like to invite you back to the dealership to inflate your tires to the factory recommendation . We apologize for the inconvenience and will use your feedback in our continuous improvement efforts

February 28, 2025

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First of all Jordan didn't help me this time. Kai did. 2nd I was offered a loaner car but ther3 were none available. 3rd I just got my drums replaced, $100 part $250 in labor. Been coming ther More

by rye smith
Recommend Dealer
No

Other Employees Tagged: Kai Spencer, Kelly Thomas

February 18, 2025

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Quick and efficient always Pleasant staff. Jordan was a pleasure to work with and will request him in the future. More

by E Salto
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Recommend Dealer
Yes
Feb 18, 2025

Findlay Toyota responded

E Salto, We appreciate your positive feedback and for mentioning Jordan's name– it is our goal to always provide the best service possible."

February 16, 2025

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Great Service as usual. Haven’t been to any other Toyota dealers so not much to compare More

by JSHAFFER3
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Recommend Dealer
Yes
Feb 22, 2025

Findlay Toyota responded

JSHAFFER3, We’re happy to see that you had a 5-Star experience Your satisfaction is our top priority, and we look forward to serving you again in the future.

February 15, 2025

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I love Findlay Toyota. Their service is always great. Love to bring my car there More

by SHIROMA
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Recommend Dealer
Yes
Feb 15, 2025

Findlay Toyota responded

Shiroma, We’re happy to see that you had a 5-Star experience . Thank you for your feedback. We look forward servicing your vehicle again soon.

February 12, 2025

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Quick,and fast,quick and quick and fast,quick and fast,quick And fall quick and fast More

by JSCOFFS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Barr, Phill Crabtree

Feb 13, 2025

Findlay Toyota responded

JSCOFFS, Thank you for leaving your 5 STAR review. We’re grateful to have you as a valued customer. Please don’t hesitate to reach out to us if there’s anything else we can assist you with. We look forward seeing you again soon. K Thomas – Customer Relations Specialist

February 11, 2025

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My service person Jordyn is amazing and knowleadgeable and very helpful . Busy dealership , but has coffee and water and decent waiting space More

by LALACHURCH
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Recommend Dealer
Yes
Feb 13, 2025

Findlay Toyota responded

Lalachurch, Thanks so much for sharing your experience with us. It's our goal to always provide the best service possible . We're glad to know that Jordan exceeded your expectations. Your satisfaction is our top priority, and we look forward to servicing your vehicle again in the future. Thanks for stopping by.

February 09, 2025

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Jordan has grown to be an excellent service advisor. Glad he is our service advisor. More

by EDLICON
Service Price Transparency
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Recommend Dealer
Yes
Feb 11, 2025

Findlay Toyota responded

Edlicon, Thank you for feedback and mentioning Jordan Santos in your review. I'm sure he'll be happy to know that he was able to meet your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. K Thomas- Customer Relations Specialist

February 03, 2025

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It is the first time I had to come back with my new Corolla Cross. The car came with some dull areas on the front of the hood.whixh had to be taken care of. Jordan is very courteous and patient. He al More

by MYDOGNIKKO
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: I wasnt happy with the Finance Department

Feb 03, 2025

Findlay Toyota responded

Hello Valued Customer, We're glad that Jordan was able to show you some new features. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every appointment. Your satisfaction is our top priority, and we look forward to serving you again in the future.

February 01, 2025

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They were great great great great, great great great great great great great great great great More

by LVFRYGUY
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Workmanship
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Recommend Dealer
Yes
Feb 03, 2025

Findlay Toyota responded

LVFRYGUY, Wow Thank you for leaving your 5 star review. We're so glad to hear that you had a great, great great experience here at Findlay Toyota in Henderson. We're glad that we could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

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