Jordan Russell
Jordan Russell at Academy CDJR
Refer Me

Jordan Russell

Service Advisor

Academy CDJR

6002 W Field Dr
Tipton, IN 46072

Contact Me
4.9
71 Reviews
4.9

71 Reviews

Write a Review

71 Reviews of Jordan Russell

January 21, 2025

Dealership Rating
Employee Rating

People are friendly i just wish they would fix my phones up I've had this problem since I've had my jeep with car running along of time we can't use one of the phones plus I wish they would make my wife th More

by grandpa12350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 21, 2025

Dealership Rating
Employee Rating

They did a good job of the repair! The jeep was ready as promised! I will have them service my vehicles again in the future. More

by Marlyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2025

Academy CDJR responded

Thank you for your feedback! We're glad to hear the repair was done well and your Jeep was ready on time. We look forward to servicing your vehicles again in the future!

January 18, 2025

Dealership Rating
Employee Rating

Great communication. Excellent service. Easy to schedule appointments. The experience has always been great and very welcoming. More

by ewingm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2025

Academy CDJR responded

Thank you for your kind words! We're so glad to hear that you enjoyed our great communication, excellent service, and easy scheduling process. Providing a welcoming and seamless experience is always our goal. We look forward to seeing you again!

January 18, 2025

Dealership Rating
Employee Rating

Completely horrible. Left my truck out in the rain with the window down. Did not complete the job. And then they supposedly got my truck messed up with another one. And c More

by no20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matthew Murphy, Jordan Amburgey

January 18, 2025

Dealership Rating
Employee Rating

All the staff is so helpful and friendly. Answered all my questions. The dealership is very clean and inviting More

by Tammy knotts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2025

Academy CDJR responded

Thank you for your wonderful feedback! We're thrilled to hear that our staff was helpful and friendly, and that all your questions were answered. We're also glad you found the dealership clean and inviting. We look forward to serving you again!

January 17, 2025

Dealership Rating
Employee Rating

Jordan is fantastic to work with. Also the mechanics are very knowledgeable. Recommend this location over the nearby ones. Also very military friendly More

by chadwick.nickson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2025

Academy CDJR responded

Thank you for your fantastic feedback! We're thrilled to hear that Jordan provided such great service and that our knowledgeable mechanics impressed you. It means a lot that you recommend our location, and we’re proud to be military-friendly. We look forward to serving you again soon!

January 17, 2025

Dealership Rating
Employee Rating

No pressure into buying, very helpful and quick, no hidden costs or prices. Would recommand More

by SConner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 17, 2025

Academy CDJR responded

Thank you for sharing your experience! We're thrilled to hear you enjoyed our no-pressure, transparent, and efficient process. Your recommendation is greatly appreciated, and we’re here for you anytime you need us!

January 15, 2025

Dealership Rating
Employee Rating

I came in close to closing time and Jordanstayed to take care of me . Ran my jeep Through the car wash?. I will be coming back . Thank you John ! More

by campbelldcs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2025

Academy CDJR responded

Thank you for sharing your experience! We're so glad Jordan went the extra mile to take care of you, even close to closing time. It's great to hear your Jeep got a wash too! We look forward to seeing you again. Thank you for choosing Academy!

January 15, 2025

Dealership Rating
Employee Rating

Very good they are kind Kurtyous they let you know what is going on an how. Much it will cost you up front More

by nullkim38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2025

Academy CDJR responded

Thank you for your kind words! We're glad to hear you appreciated our courteous service and transparent communication. It's always our goal to keep you informed and provide a great experience. We look forward to assisting you again!

January 15, 2025

Dealership Rating
Employee Rating

Jordan did a great job of explaining my options and the charges for each setup More

by pixelquilter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Murphy, Jordan Amburgey

Jan 17, 2025

Academy CDJR responded

Thank you for your feedback! We're happy to hear that Jordan took the time to clearly explain your options and associated charges. Providing clarity and great service is what we strive for. We appreciate your business and look forward to assisting you again!

1
...

Dealership Inventory (160 Vehicles)

new 2025 Jeep Wrangler car, priced at $50,240
2025 Jeep Wrangler
new
41 exterior
Automatic
Four-wheel Drive
used 2023 Chrysler Pacifica car, priced at $38,501
2023 Chrysler Pacifica
used
Ceramic Gray Clearcoat exterior
Automatic
All-wheel Drive
used 2019 Volkswagen Passat car, priced at $15,995
2019 Volkswagen Passat
used
N/A exterior
Automatic
Front-wheel Drive
used 2016 Ford Escape car, priced at $11,995
2016 Ford Escape
used
Ingot Silver exterior
Automatic
Front-wheel Drive
used 2023 Chrysler Pacifica car, priced at $40,995
2023 Chrysler Pacifica
used
Silver Mist Clearcoat exterior
Automatic
All-wheel Drive
used 2021 Nissan Rogue car, priced at $22,495
2021 Nissan Rogue
used
Scarlet Ember Tintcoat exterior
CVT
All-wheel Drive