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Jordan Russell
Jordan Russell at Academy CDJR
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Jordan Russell

Service Advisor

Academy CDJR

6002 W Field Dr
Tipton, IN 46072

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4.9
33 Reviews
4.9

33 Reviews

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33 Reviews of Jordan Russell

December 21, 2024

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Employee Rating

Absolutely amazing especially compared to all the trash there that got fired or quit this past year.it was xxxx until this new crew arrived. More

by 11110
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Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Matthew Murphy

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December 20, 2024

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Employee Rating

Since I have been servicing my car at Academy, it has always been a good experience - and today was no exception. More

by kellyhaerr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2024

Academy CDJR responded

Thank you so much for your kind words! We're thrilled to hear that your experiences with us have consistently been positive. It's always our goal to provide excellent service, and we're glad to know we've met that standard for you. We look forward to continuing to serve you in the future!

December 19, 2024

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Employee Rating

Jordan was well prepared and now ce to me and my daughter. The service to my vehicle took longer than it should have. I was there for almost 3 hours More

by dfenn2007
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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December 19, 2024

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I thought an hour and 45 minutes for an oil change and tire rotation was a bit long More

by T7mut
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Recommend Dealer
Yes
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December 19, 2024

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If my car has another problem, I will most likely come here again. Convenient to where I'm at as-well. More

by tmullins171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Murphy , Haley Rinehart

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Dec 20, 2024

Academy CDJR responded

Thank you for your great feedback! We're glad to hear that our location's convenience and service have made a positive impression. If your car needs anything in the future, we'll be here and ready to help. We look forward to seeing you again!

December 19, 2024

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Employee Rating

I had a great experience getting my oil changed. Jordan Russel was fantastic—he made scheduling and coordinating the service quick and hassle-free. The team was professional, efficient, and kept me More

by nparr32
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2024

Academy CDJR responded

Thank you for sharing your positive experience! We're thrilled to hear that Jordan made the process smooth and hassle-free for you. It's great to know that our team was professional, efficient, and kept you informed throughout. We truly appreciate your recommendation and look forward to serving you again!

December 19, 2024

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Employee Rating

Service was great and quick. All issues resolved and back on the road. Well done More

by duplagala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2024

Academy CDJR responded

Thank you for the great feedback! We're so happy to hear that your service was quick and efficient, and that all issues were resolved. It's our goal to get you back on the road as smoothly as possible. We appreciate your trust in us and look forward to assisting you again in the future!

December 12, 2024

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Employee Rating

Great crew and they fixed my windshield in timely manner. Just appreciate all of them. More

by warnermilton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Arredondo, Jason Nelson, Josue (JP) Pena

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Dec 16, 2024

Academy CDJR responded

Thank you for your kind words! We're so glad our crew could take care of your windshield promptly. Your appreciation means a lot to us, and we’re here whenever you need us!

December 12, 2024

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Employee Rating

We bought our 3rd vehicle this past weekend from Academy. Marcus was awesome!! We try to send business your way. More

by mjmorris20030
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Nelson, Matthew Murphy, Marquis Singleton , Haley Rinehart

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Dec 12, 2024

Academy CDJR responded

Thank you for your positive review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

December 11, 2024

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Employee Rating

They take good care of their customers while the cars are in the shop. I appreciate all they done for me. More

by gervaisfrank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Murphy , Haley Rinehart

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Dec 12, 2024

Academy CDJR responded

Thank you for your review, we appreciate the feedback. If there is anything we can do to earn a 5 star, please let us know!

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