Jordan Russell
Jordan Russell at Academy CDJR

Jordan Russell

Service Advisor

Academy CDJR

6002 W Field Dr
Tipton, IN 46072

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4.9
292 Reviews
4.9

292 Reviews

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292 Reviews of Jordan Russell

November 10, 2025

Dealership Rating
Employee Rating

Kept me informed of vehicle process throughout and delivered vehicle when promised Hopefully have ongoing issue with vehicle solved More

by lake.m
Recommend Dealer
Yes

Other Employees Tagged: Jordan Russell

November 06, 2025

Dealership Rating
Employee Rating

They are always helpful and respectful. I appreciate their willingness to answer questions. Jordan ensure that you are always in contact with him and follows up promptly and regularly. Than More

by awhetro
Recommend Dealer
Yes

Other Employees Tagged: Jordan Russell

November 06, 2025

Dealership Rating
Employee Rating

Jordon is a guy that likes to get things done. Great asset to company. Great job More

by nighktow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 05, 2025

Dealership Rating
Employee Rating

Jordan Russell has such great customer service. He made me feel comfortable and welcome and was just able to answer my questions and assist me and getting my vehicle taken care of. More

by Candice Richey
Recommend Dealer
Yes

Other Employees Tagged: Jordan Russell

November 03, 2025

Dealership Rating
Employee Rating

Everyone was very nice and helpful. I was able to follow the progress of my vehicle and the service was quick. More

by na13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2025

Academy CDJR responded

Thank you so much for the review! We appreciate you!

October 31, 2025

Dealership Rating
Employee Rating

I needed a tire repair. Jordan was extremely helpful and walked me thru each step of the warranty. More

by rachee3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Murphy

Nov 03, 2025

Academy CDJR responded

Thank you for the feedback! We hope your service can be 5-star next time!

October 29, 2025

Dealership Rating
Employee Rating

Professional and quick to help Professional & quick to help. Gave a good timeframe of when vehicle service would be completed and also washed my Jeep. More

by kmorg0413
Recommend Dealer
Yes

Other Employees Tagged: Jordan Russell

Nov 03, 2025

Academy CDJR responded

We are so happy to hear this! Thank you for the wonderful review!

October 29, 2025

Dealership Rating
Employee Rating

Jordan is wonderful. If he wasn't spoken for i would marry him!!!Any time. More

by jimkelly9031
Recommend Dealer
Yes
Nov 03, 2025

Academy CDJR responded

Thanks so much for your 5-star review!

October 24, 2025

Dealership Rating
Employee Rating

Great service and very quick to get us in and out! Jordan was amazing to work with! More

by emilyjweghorst
Recommend Dealer
Yes

Other Employees Tagged: Jordan Russell

Oct 27, 2025

Academy CDJR responded

Thank you for the review! We are happy to hear that you had a great experience with us!

October 23, 2025

Dealership Rating
Employee Rating

Jordan always goes above and beyond to help out and provides amazing customer service. Amazing service department More

by Elle8620
Recommend Dealer
Yes

Other Employees Tagged: Jordan Russell

Oct 24, 2025

Academy CDJR responded

We are so happy to hear that! Thank you for your kind words and the 5-star review!

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