Jordan Russell
Jordan Russell at Academy CDJR

Jordan Russell

Service Advisor

Academy CDJR

6002 W Field Dr
Tipton, IN 46072

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4.9
278 Reviews
4.9

278 Reviews

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278 Reviews of Jordan Russell

October 19, 2025

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Employee Rating

Service was quick and efficient. Staff was friendly as usual. Had tire rotation but tire pressure reading low and it wasnt low before the rotation. I thought it would reset but has n More

by jami2
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Recommend Dealer
Yes

October 18, 2025

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When I came in to be serviced, the crew was waiting for me! To get started! More

by maunaedencoad
Service Price Transparency
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Recommend Dealer
Yes

October 16, 2025

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I am always satisfied with the service I have receive when visiting Academy Chrysler Dodge and Jeep. More

by household0
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Recommend Dealer
Yes
Oct 17, 2025

Academy CDJR responded

Thank you for your continued trust! We appreciate your loyalty and always enjoy serving you.

October 15, 2025

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Best service in the state of Indiana that’s the facts as I’ve been to many other dealership hands-down you guys have the best service and management team made me feel like I was doing business there 20 year More

by jvthecloser
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Recommend Dealer
Yes
Oct 17, 2025

Academy CDJR responded

Thank you for the review! We appreciate your trust and hope to serve you for many years to come.

October 13, 2025

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Horrible. ...dissatisfied with the labor cost and was charged for new wiring and it was repaired did not receive new wiring harness.... but I was charged for a More

by danan74
Recommend Dealer
No

Other Employees Tagged: Jordan Russell

Oct 17, 2025

Academy CDJR responded

Jane, please reach out to our platform manager Steve Parrott at steve.parrott@drivechariot.com for further investigation into this situation.

Oct 17, 2025

danan74 responded

I was charged $400.00 per hour for a repair and it wasn’t even new wiring harness and even a new wiring harness is just $68.00. I just think that the prices were a little steep for what was repaired.

October 13, 2025

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Excellent service and on point customer service. Thank you 5-Stars great appreciate everything . Very quick More

by nlucas824
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Recommend Dealer
Yes
Oct 17, 2025

Academy CDJR responded

We really appreciate your feedback! Thank you!

October 13, 2025

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Took care of issue quickly. Worked with me on timing and getting my Cummins update completed. More

by chad.schwarts
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Recommend Dealer
Yes
Oct 17, 2025

Academy CDJR responded

Thank you for the positive feedback! Glad we could get your Cummins update taken care of quickly.

October 10, 2025

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Well Jordan Russell, hands down gave me a great experience talked to me like I was a friend and not a random customer. Everything he said was on point the truth. Overall academy treated me very wel More

by wiening69
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Recommend Dealer
Yes

October 09, 2025

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We really like the dealership, it is very clean and strive to make our visit enjoyable. The service is excellent and easy for us. More

by t.bousum
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Recommend Dealer
Yes

October 08, 2025

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Service was scheduled in a timely manner. Worked with my schedule and completed when promised. More

by danielnmj2
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Recommend Dealer
Yes
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