Jordan Russell
Jordan Russell at Academy CDJR
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Jordan Russell

Service Advisor

Academy CDJR

6002 W Field Dr
Tipton, IN 46072

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4.9
152 Reviews
4.9

152 Reviews

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152 Reviews of Jordan Russell

April 18, 2025

Dealership Rating
Employee Rating

Jordan was very kind and friendly. Great service! We had no issues. Received oil change and tire rotation. More

by suefeb29
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 22, 2025

Academy CDJR responded

Thank you for the 5-star review! Jordan is definitely a great asset to our team!

April 15, 2025

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Employee Rating

They stood by their guarantee and made additional repairs that were not known during the original repair, at no additional cost to me. More

by brad.smith7294
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 22, 2025

Academy CDJR responded

Brad, thank you for the 5-star review!

April 10, 2025

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Very courteous staff and nice facility. Kept me updated when my truck was being serviced. More

by brdr94
Service Price Transparency
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Recommend Dealer
Yes
Apr 22, 2025

Academy CDJR responded

Thank you for the 5-star review!

April 09, 2025

Dealership Rating
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Staff is always courteous, nice waiting area. Service is done in a timely manner. Checks to make sure everything is good. More

by tspencer05
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 22, 2025

Academy CDJR responded

Thank you for the 5-star review!

April 08, 2025

Dealership Rating
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They wash the car when finished and clean out the inside floors. Have refreshments and television to watch. On time with appointments. Pleasant to work with and be around. More

by rlrkempton42
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 09, 2025

Academy CDJR responded

Thank you for the 5-star review! We are thrilled to know you had a pleasant experience with us. Thank you!

April 07, 2025

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Employee Rating

There much politer here then in Kokomo. That why we bought from Academy In Tipton. More

by yeakles5
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 09, 2025

Academy CDJR responded

Thank you for the 5-star review. We are glad we could help!

April 03, 2025

Dealership Rating
Employee Rating

My car has had nothing but problems since the day i got it! I pay top dollar for something that isnt reliable!! Service still has no idea whats wrong with my car. I have called serval times trying to get a More

by kandace15everling
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jordan Amburgey

Apr 09, 2025

Academy CDJR responded

Please reach out to our COO, Jody Adams regarding this situation. His email is jody.adams@drivechariot.com or you can reach him at 847-454-5786.

April 02, 2025

Dealership Rating
Employee Rating

Quick and pleasant experience. The staff was friendly and notified me as soon as my Jeep was finished with the oil change. More

by jmjm4
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Murphy, Jordan Amburgey

Apr 03, 2025

Academy CDJR responded

Thank you for taking the time to share your experience! We're so glad to hear that your visit was quick and pleasant, and that our team kept you informed throughout the process. It's always great to know that you had a positive interaction with our friendly staff. We look forward to serving you again for any future needs!

April 02, 2025

Dealership Rating
Employee Rating

Jordan and Academy CDJR were awesome to work with. They were very professional and the service for our Jeep were taken care of with thoroughness and quite frankly swiftness. We really appreciate Acade More

by no20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2025

Academy CDJR responded

Thank you so much for the wonderful review! We're thrilled to hear that you had a great experience working with Jordan and the Academy CDJR team. We always strive to provide professional and efficient service, so it’s great to know that we hit the mark with your Jeep service. We truly appreciate your kind words and look forward to serving you again in the future!

March 30, 2025

Dealership Rating
Employee Rating

Service crew kept us updated on where vehicle was in the queue and answered any questions we had. More

by Jay1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Murphy, Jordan Amburgey

Apr 03, 2025

Academy CDJR responded

Thank you for the great feedback! We're glad to hear that our service crew kept you informed and answered all of your questions. We strive to make every experience as transparent and smooth as possible, and it's wonderful to know we achieved that for you. We appreciate your trust and look forward to helping you again in the future!

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