Jordan Russell
Jordan Russell at Academy CDJR

Jordan Russell

Service Advisor

Academy CDJR

6002 W Field Dr
Tipton, IN 46072

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4.9
333 Reviews
4.9

333 Reviews

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333 Reviews of Jordan Russell

February 10, 2026

Dealership Rating
Employee Rating

I am pleased with the work done, but it seemed to me to take much too long. Jordan was good to send e-mails, but the service department did not ever seem to answer the phone when I called for updates or i More

by gingerbread
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 10, 2026

Dealership Rating
Employee Rating

It's hard to find honest dealers anymore. But we did and they were Great! More

by Ndy500Fan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jason Nelson, Josue (JP) Pena

February 10, 2026

Dealership Rating
Employee Rating

The people are great to work with and they are very knowledgeable. They take good care of my truck as well. More

by Wjkirkland10
Recommend Dealer
Yes

Other Employees Tagged: Jordan Russell

February 09, 2026

Dealership Rating
Employee Rating

Prompt turn around, communicated well. Prompt turn around, communicated well. Thank you Prompt turn around, communicated well. Thank you More

by JohnK
Recommend Dealer
Yes

Other Employees Tagged: Jordan Russell

February 07, 2026

Dealership Rating
Employee Rating

Everything was great except for the boys that were in class to come out in the area where I was waiting using foul language. The other lady that was waiting to have her cars oil change, had her earbuds i More

by ridenour935
Recommend Dealer
Yes

Other Employees Tagged: Jordan Russell

Feb 09, 2026

Academy CDJR responded

Thank you for taking the time to give us feedback. We appreciate you bringing this to our attention. We apologize for the inappropriate language you experienced while waiting. We hope to have the opportunity to serve you again!

February 06, 2026

Dealership Rating
Employee Rating

Amazing job on truck repair! I dropped it off, diagnosed, repaired, and returned to me in about 4 hours on same day! More

by WPWHITMAN00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2026

Academy CDJR responded

Thank you for leaving us a review! We appreciate it!

February 04, 2026

Dealership Rating
Employee Rating

We have purchased three vehicles from Academy CDJR, in Tipton, so far. And it's where we will go for our next one! I can't say enough good about everyone there, from the sales reps to the management to More

by George Morris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Murphy, Christopher Logan , JP - I don't know his real name, we always call him JP. He is awesome.

Feb 09, 2026

Academy CDJR responded

Thank you for the review, George! We appreciate you!

January 13, 2026

Dealership Rating
Employee Rating

Always a pleasure. Jordan is very knowledgeable and is great at explaining what is going on with my Gladiator. He also understands all the warranty benefits. I had Purc More

by schandler1994
Recommend Dealer
Yes

Other Employees Tagged: Jordan Russell

Jan 14, 2026

Academy CDJR responded

Thank you for taking the time to leave a review! We appreciate the 5-stars so much!

January 12, 2026

Dealership Rating
Employee Rating

Everyone is nice and the business is very accommodating. The waiting area is very nice and clean. More

by glmendenhall30
Recommend Dealer
Yes

Other Employees Tagged: Jordan Russell

Jan 14, 2026

Academy CDJR responded

Thank you for the review! We appreciate you!

January 12, 2026

Dealership Rating
Employee Rating

Great Service! After numerous attempts to schedule a service appointment JP was finally able to get it scheduled for me. Thank you, Great Job. More

by Jayoneil
Recommend Dealer
Yes

Other Employees Tagged: Jordan Russell

Jan 14, 2026

Academy CDJR responded

Thank you so much for your feedback, we are glad JP was able to help you!

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