Jordan Reeder

I bought my new 2025 Hyundai Palisade Calligraphy. It was supposed to be red, and it wasn't. It was supposed to have 175 miles on it, but it had almost 400 miles on it. I told salesman that it was not It was supposed to be red, and it wasn't. It was supposed to have 175 miles on it, but it had almost 400 miles on it. I told salesman that it was not the correct car but he wouldn't leave me. So I finally drove off the lot very unhappy. If I had to do it all over again I would have said the deal is off and went to a different Hyundai dealership. After driving it for about a week I get a call from him telling me I have the wrong car, but instead of giving me the car I bought, he comes to my house with the new paperwork. So all he did was update the VIN number on everything. I have it on camera coming to my house. I've been driving around for over a week with the wrong insurance on my car because it had a different vid number my tag had to be updated everything it's been a huge huge mess and I'm still have a difficulties. Next step is a lawyer because I'm done. I would never ever recommend Hyundai of Cookeville. There's a lot more that I would like to say, however I'm getting a lawyer so this is all I can say. Just, please beware. More

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Hyundai at Cookeville provided an excellent service as they always do. I wouldn’t recommend any other dealer except them. Please give them an opportunity to your business and you won’t regret it. Enjoy th they always do. I wouldn’t recommend any other dealer except them. Please give them an opportunity to your business and you won’t regret it. Enjoy that lifetime powertrain warranty as well on new cars. More

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The best salesman always taking care of my car needs & making sure to be there for any questions I may have. making sure to be there for any questions I may have. More

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I had an excellent experience at Hyundai of Cookeville! From the moment I walked in, Perry was incredibly friendly, knowledgeable, and attentive. They took the time to understand my needs and helped me fin From the moment I walked in, Perry was incredibly friendly, knowledgeable, and attentive. They took the time to understand my needs and helped me find the perfect car that suited my budget and lifestyle. The entire process was smooth, transparent, and pressure-free. I felt respected and well-informed every step of the way. I highly recommend Perry Sullivan and this dealership to anyone looking for a hassle-free, positive car buying experience! More

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I was very happy with the service I received from all the people I interacted with there. Your finance guy was also a nice guy to deal with. Jody even came in on his day off when my wife came to sign some pa people I interacted with there. Your finance guy was also a nice guy to deal with. Jody even came in on his day off when my wife came to sign some papers. More

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Clean and super nice showroom and waiting area. Finance and sales are so nice and not pushy. Finance and sales are so nice and not pushy. More

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Alec was amazing to deal with. This will be the third vehicle we have purchased from him. Jordan the GM is awesome as well! This will be the third vehicle we have purchased from him. Jordan the GM is awesome as well! More

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I have bought and traded several vehicles here. I have always left feeling like I received an honest transaction with true professionals. They make you feel so welcome through out the process. I wo I have always left feeling like I received an honest transaction with true professionals. They make you feel so welcome through out the process. I would always recommend! More

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