Jordan McCarty

The worst! From Jordan McCarty (Sales) to Andy Harris (Sales Mgr.), and others in between, there is much incompetence at this dealership. Initially, on about Oc From Jordan McCarty (Sales) to Andy Harris (Sales Mgr.), and others in between, there is much incompetence at this dealership. Initially, on about October 22, 2024, I made a deal through Jordan to purchase a new Telluride from a SC dealership. A few days passed and no one contacted me to come for the vehicle. I called and Jordan said the vehicle would be ready soon. Went to get it and it was NOT the same vehicle. Jordan said they were not able to work out a deal with the other dealership so they found another. Well, I was just about ready to drive the vehicle off the property when I discovered it did not have all-wheel drive (a must for me). Jordan left me and disappeared into the building for awhile. To keep this brief, I will say that I was on their property 5 hours that day, waiting and waiting for a solution. Eventually, a third Telluride was located for me. A few days later (after me calling for updates), I was notified it was on the property and would be ready late that afternoon. Went to pick it up, and a very nice employee was just finishing up installing an accessory. I left the dealership around 6 p.m., thinking all was done. Here it is December 13, 2024, and I still have not received the registration to the car I purchased!! My tag was physically transferred from my trade-in, but no one completed the registration! For the sake of space here I have not included many other screw ups associated with the transaction. Had this been resolved in a reasonable time, I would not be writing this review; but almost every employee to which I have spoken has dropped the ball. It all goes back to Jordan McCarty, who failed to stay on top of the transaction, failed to call me with progress (or lack of), who failed to ensure the third vehicle was indeed ready to drive off the lot. The Sales Manager (Andy Harris) failed to ensure Jordan had dotted the i's and crossed the t's. No one will answer phone calls - without exception, every call I have made has gone to voicemails. Not one person (Sales, Management, Title/Registration) will answer their phone. I should not be the one to have to pursue resolving this legality issue! Why am I having to work so hard to get Paramount employees to do their job?? Now, I am looking at a beautiful vehicle that cannot be driven. To say I am disgusted would be a mild way to express my dissatisfaction with Paramount Kia of Hickory. Benny Yount, help me please!! More

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.Friendly staff who does everything they can to get you in a new car It didn't take very long which was great My salesman Jordan was wonderful very friendly down to earth and he listen to what I wanted, I in a new car It didn't take very long which was great My salesman Jordan was wonderful very friendly down to earth and he listen to what I wanted, I would recommend KIA of Hickory to anyone looking for a good deal iwanted I would recommend KIA of hickory to anyone looking for a good deal More

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Great person, helped us get approved on the car we wanted and also the color we wanted. Highly recommend and also the color we wanted. Highly recommend More

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Thank you Levontae for all your help and time that you took with us your awesome!!!!! took with us your awesome!!!!! More

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Wonderful person, helped me find the car I wanted at the price I had hoped to pay! price I had hoped to pay! More

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Our experience at Paramount Kia was amazing. They helped us with financing and service on poor credit They helped us with financing and service on poor credit More

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Pleasant experience all the way around. I would highly recommend if you are car shopping! I would highly recommend if you are car shopping! More

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They are a wonderful service and also helpful with telling me about the information. I need it and did not pressure me to buy a vehicle telling me about the information. I need it and did not pressure me to buy a vehicle More

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Wonderful people that helped me understand all the features that come with kias. Very wonderful service aswell features that come with kias. Very wonderful service aswell More

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great people, helped me in my process of finding the car for me. very informative. highly recommend for someone looking for a car! for me. very informative. highly recommend for someone looking for a car! More

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