Jordan Knowles
Jordan Knowles at Scranton Chevrolet of Norwich

Jordan Knowles

Service Consultant

Scranton Chevrolet of Norwich

774 W Thames St
Norwich, CT 06360

Contact Me
5.0
10 Reviews

16 year veteran of the automotive industry and a U.S. Navy Submarine Veteran.

Dealership Experience

4 mos

Industry Experience

15 yrs, 9 mos

Languages Spoken

English English

5.0

10 Reviews

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10 Reviews of Jordan Knowles

March 26, 2026

Dealership Rating
Employee Rating

Every time I’ve needed service it has been easy to schedule and quick. Very professional. Wouldn’t go anywhere else More

by bwierzbowski0807
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

March 25, 2026

Dealership Rating
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Professionalism at its finest. Scranton has increased the standard in which all dealers should be judged. More

by donald.eckman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 18, 2026

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Very thorough I appreciate how he goes through everything. Shows me a video of what everything under the truck looks like ?? More

by rm9501970
Recommend Dealer
Yes

Other Employees Tagged: Jordan Knowles

Mar 23, 2026

Scranton Chevrolet of Norwich responded

Thank you for sharing your experience with our Service department, glad to see that you see the benefits of the videos!!

March 11, 2026

Dealership Rating
Employee Rating

Troubleshoot the issue during the day could not find the same issue I had left with the vehicle. Jordan went out of his way to help direct me on extended warranty. I will follow up when the temperature is d More

by ANGIE.TOM2011
Recommend Dealer
Yes

Other Employees Tagged: Jordan Knowles

March 11, 2026

Dealership Rating
Employee Rating

Very friendly and easy experience. Very friendly and easy experience. Made my visit flawless and in a timely manner. More

by michelle.e.berwick
Recommend Dealer
Yes

Other Employees Tagged: Jordan Knowles

March 07, 2026

Dealership Rating
Employee Rating

All repair work done in a timely manner done right the first time and also all employees very helpful and considerate to customer More

by johnsmollen748
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2026

Scranton Chevrolet of Norwich responded

Thank you for sharing your experience in our service dept!

March 03, 2026

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Excellent service and communication. Always was happy with my service appointments with Scranton Chevrolet. Unfortunately, I have traded my Checy Colorado and will no longer be working w More

by docssn678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2026

Scranton Chevrolet of Norwich responded

We are sad to see you go but you are always welcome back!

February 23, 2026

Dealership Rating
Employee Rating

Very quick to accommodate my vehicle I'm very happy thar they can serve my vehicle in a timely manner. More

by shortmooma
Recommend Dealer
Yes

Other Employees Tagged: Jordan Knowles

February 23, 2026

Dealership Rating
Employee Rating

I have been going to them for years now, and not once have they let me down. They have been prompt, professional, and reliable. More

by Zach McCombs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 21, 2026

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Employee Rating

I was amazed at how friendly the service department was. ..I had a twenty year old car that need some work...they took it diagnosed the problem fixed it and returned it to me the same day...I thought I woul More

by A3D4MATTHEW
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 22, 2026

Scranton Chevrolet of Norwich responded

Thank you for the great review and the opportunity to work on your vehicle!

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