Jordan Kabranov
Jordan Kabranov at Napleton's Valley Hyundai
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Jordan Kabranov

Sales Executive

Napleton's Valley Hyundai

4333 Ogden Ave.
Aurora, IL 60504

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4.8
235 Reviews

Languages Spoken

Bulgarian Bulgarian

English English

4.8

235 Reviews

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235 Reviews of Jordan Kabranov

December 20, 2024

Dealership Rating
Employee Rating

They ran 11 credit inquiries and 7 hard credit checks, came in with 820 and left with 700 score. Was trying to buy a check car for my kid. They added 2% extra to sales tax, force $1000 for a lowjack i d More

by Zool
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 21, 2024

Napleton's Valley Hyundai responded

Hi Zool, My name is Eduardo Rodriguez, and I am the National CX Director at Ed Napleton Automotive Group. First and foremost, thank you for considering our dealership for your new car purchase. There has been a gap in our communication during your recent interactions with our sales team. I sincerely apologize for any inconvenience or frustration this may have caused. Napleton's Valley Hyundai, we strive to provide exceptional service and support to all our customers, and we fell short in this instance. We value your interest in our vehicles and appreciate the opportunity to earn your business. To address this situation promptly, I would like to assist you with any questions or concerns personally. Please feel free to reach out to me directly at 630-382-0339 or DrivenToHelp@Napleton.com. We are deeply committed to improving our processes and ensuring that such lapses in communication do not occur in the future. Your feedback is invaluable to us, and we would greatly appreciate any additional insights you can provide about your experience. Once again, I apologize for the inconvenience and thank you for your understanding. We truly value your interest in our vehicles and look forward to the possibility of serving you better and helping you find the perfect vehicle. Warm regards, Eduardo Rodriguez National CX Director Ed Napleton Automotive Group

Dec 21, 2024

Zool responded

What remedy could you possibly offer? Wasted my time with the lies and cheats, i just bought a car elsewhere.

July 20, 2024

Dealership Rating
Employee Rating

Jordan my sales man and Mark Wenc manager made the whole experience of buying a car, a breeze. Unlike a few other dealerships, I went to, Jordan was not pushing. He listened to exactly what we were looking More

by nazaruktom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Wenc

Jul 22, 2024

Napleton's Valley Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation and have an amazing day!

December 01, 2023

Dealership Rating
Employee Rating

Jordan was extremely knowledgeable about his product and carrying about what our needs and demands are. He made the process easy and flawless. More

by Ash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 14, 2023

Napleton's Valley Hyundai responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Napleton's Valley Hyundai so helpful in the purchase of your new vehicle. We hope to be of service to you again! Take care!

November 09, 2023

Dealership Rating
Employee Rating

Very good service. Didn’t wash my car. Waiting area didn’t have water. Service rep very nice More

by Ispaetzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Abbas, Deb Campbell , lol

Dec 15, 2023

Napleton's Valley Hyundai responded

Hello Ispaetzel, we appreciate you taking the time to leave us this feedback. Please contact our Manager at (630) 851-2500 so that we may ensure your experiences with our dealership are more pleasant moving forward.

October 30, 2023

Dealership Rating
Employee Rating

As always, my salesperson, Jordan, has provided me with the best deal. He appreciates my business and loyalty to him and this dealership. Another wonderful experience! More

by LinWalker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 15, 2023

Napleton's Valley Hyundai responded

Hi Linwalker, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 12, 2023

Dealership Rating
Employee Rating

This was the best place to buy a car. Jordan was amazing as well as Deb. Best service ever. Highly recommend. More

by Bernie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Deb Campbell

Oct 12, 2023

Napleton's Valley Hyundai responded

Hi Bernie, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

October 11, 2023

Dealership Rating
Employee Rating

Jordan and Mark we’re great helping me getting my new car . Thank you guys More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Wenc

Oct 12, 2023

Napleton's Valley Hyundai responded

Hi Brian, we're glad to hear you found our staff to be so informative and helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 07, 2023

Dealership Rating
Employee Rating

Jordan was awesome and helped us with our brand new Tucson .From start to finish he did a great job !!!! More

by dunnjan979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 09, 2023

Napleton's Valley Hyundai responded

Hi, we're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

October 06, 2023

Dealership Rating
Employee Rating

We worked with Jordan and Ron who put together an awesome deal! You will not be disappointed with this dealership! They are willing to work with you! Thank you Jordan and Ron!!!!!! More

by mpg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Sedakis

Oct 08, 2023

Napleton's Valley Hyundai responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any further questions, please don't hesitate to reach out!

May 17, 2023

Dealership Rating
Employee Rating

Best customer service experience hands down in the Chicago surrounding area. Definitely recommend Jordan for going beyond his ways to get me on the road again! Thank you Jordan More

by Cruzsergio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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