Jordan Ferber

Despite being put in a very difficult situation where they were unable to repair my vehicle due to a manufacturer delay with backordered parts, their service team kept an open channel of communication wi they were unable to repair my vehicle due to a manufacturer delay with backordered parts, their service team kept an open channel of communication with me through out the whole ordeal and gave me much needed reassurance. I especially want to thank Mike Chan the service director and Jordan Ferber the service manager for being so thoughtful and helpful with this extended repair situation. They are the reason I would highly recommend anyone to bring their vehicle here. More

by EMILIO.DELAROSA Verified Customer Verified Customer

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The service manager make feel i am the 1% unlucky customer who has too many problems with a new 2025 Acura mdx technology package, and he said is normal to have too many problems with a brand new car customer who has too many problems with a new 2025 Acura mdx technology package, and he said is normal to have too many problems with a brand new car, instead to show some some empathy and understanding for my frustration and disappointment for all this issues in a 56 thousand dollars brand new car Also I spent 8 hours in the car dealership because they were fixing something in my car just to leave and find the same day at home that they left a lose part on my car. More

by csantiago.vargasp Verified Customer Verified Customer

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Jordan, Brian and the team are true professionals and always deliver what they promised by providing excellent service. always deliver what they promised by providing excellent service. More

by Alex Verified Customer Verified Customer

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I received outstanding service from James Chalmers in your sales department. From the moment I walked in, I felt welcomed and well taken care of. He was knowledgeable, professional and genuinely helpfu your sales department. From the moment I walked in, I felt welcomed and well taken care of. He was knowledgeable, professional and genuinely helpful throughout the process. It made what could have been a stressful experience truly enjoyable. I'm very happy with my purchase and grateful for the support and honesty James showed every step of the way. More

by Wendym Verified Customer Verified Customer

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Faulty battery. Was able to bring the vehicle in the same day and have the issue addressed immediately. Was able to bring the vehicle in the same day and have the issue addressed immediately. More

by AT Verified Customer Verified Customer

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The visit was for an oil change that easy to get service done and was completed relatively quickly. done and was completed relatively quickly. More

by SILVERREF Verified Customer Verified Customer

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Great staff, great work, Great cars Will always come here for service or a new car here for service or a new car More

by mpetrillo12 Verified Customer Verified Customer

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Jordan was able to get my ILX in without an appointment for the fuel pump recall and overdue transmission service. Thanks also to Mike Grasso and Rayon Thompson for the prompt service and communications! for the fuel pump recall and overdue transmission service. Thanks also to Mike Grasso and Rayon Thompson for the prompt service and communications! More

by mjhwpb Verified Customer Verified Customer

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Took TLX in for recall service. As always, Service Dept. was excellent in every way. Drop off was easy, loaner was ready and work done professionally. Upon pick-up, car was out fron As always, Service Dept. was excellent in every way. Drop off was easy, loaner was ready and work done professionally. Upon pick-up, car was out front ready. More

by roman479 Verified Customer Verified Customer

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Excellent service, excellent staff Will always bring my car there as they care about all they do car there as they care about all they do More

by mpetrillo12 Verified Customer Verified Customer

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