Jordan Farmer
Jordan Farmer at Crest Volvo Cars
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Jordan Farmer

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

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5.0
119 Reviews

Dealership Experience

7 yrs, 10 mos

Industry Experience

21 yrs, 4 mos

Languages Spoken

English English

5.0

119 Reviews

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119 Reviews of Jordan Farmer

April 02, 2025

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Employee Rating

Jordan Farmer is always a pleasure to work with. Thanks for taking such great care of us! More

by JUSTINCONVERSE
Service Price Transparency
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Recommend Dealer
Yes

March 31, 2025

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As a repeat Volvo customer, I can confidently say that this dealership consistently exceeds expectations. From the moment you step onto the lot, the environment is welcoming and professional. The entire s More

by JODYLENDERMAN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rachael Mergott, Gage Rucker

Apr 03, 2025

Crest Volvo Cars responded

Thank you for your continued trust in us! We're thrilled to hear that Gage and our team consistently exceed your expectations. Your loyalty means a lot to us, and we're so glad to know that our service and expertise have made each visit enjoyable. If you ever need anything, we’re always here to assist you!

March 30, 2025

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Service was great. Loaner was perfect. Bryce, my service advisor made my visit easy. All around great experience. More

by kevin.johnson09
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Recommend Dealer
Yes
Apr 02, 2025

Crest Volvo Cars responded

Thank you for sharing your experience! We're glad to hear that Bryce made your visit smooth and that you were pleased with the service and loaner vehicle. Providing a seamless and hassle-free experience is always our goal, and we appreciate your feedback. We look forward to assisting you again in the future!

March 28, 2025

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We love Volvo more because of Lynn! Lynn is so knowledgeable, hospitable, and helpful! Thanks! More

by KWANGMINKOH
Recommend Dealer
Yes
Mar 31, 2025

Crest Volvo Cars responded

It's wonderful to hear that Lynn has made such a positive impact on your experience! We're delighted that you find him knowledgeable, hospitable, and helpful. We understand that excellent service can truly enhance the ownership experience, and we're glad Lynn has provided that for you. Thank you for sharing your appreciation!

March 28, 2025

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I was greeted promptly and in a friendly manner. The dealership is clear and very inviting. The courtesy car was waiting for me. All staff members seem to know ther job and do it well. More

by wonderfulee
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Recommend Dealer
Yes
Mar 31, 2025

Crest Volvo Cars responded

It's fantastic to hear about your positive experience! We're pleased that you were greeted promptly and in a friendly manner, and that you found the dealership clear and inviting. We're also glad the courtesy car was ready for you. It's wonderful that you observed our staff members performing their jobs well. We strive to create a welcoming and efficient environment for all our customers. Thank you for sharing your feedback and we look forward to seeing you next time!

March 27, 2025

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Jordan and the Crest team were fast, efficient, and thorough for my first maintenance visit with my new Volvo! More

by MBaker
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Recommend Dealer
Yes
Mar 28, 2025

Crest Volvo Cars responded

Thank you for the great feedback! We're so glad to hear that Jordan and the Crest team provided you with a fast, efficient, and thorough experience during your first maintenance visit. We’re happy to know you’re enjoying your new Volvo and look forward to continuing to serve you in the future!

March 26, 2025

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Jordan is my advisor and he did a wonderful job in getting my repairs and maintenance completed. More

by rlfaircloth
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Recommend Dealer
Yes
Mar 27, 2025

Crest Volvo Cars responded

Thank you for your feedback! We're glad to hear that Jordan provided excellent service and took care of your repairs and maintenance. We appreciate your trust and look forward to assisting you again in the future!

March 26, 2025

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It took 2:30 hours to change a tire and run inspection. WITH appointment. It seemed a bit excessive of a wait More

by CATHY.SANTAMARIA
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Recommend Dealer
Yes
Mar 27, 2025

Crest Volvo Cars responded

Thank you for sharing your feedback. We are sorry to hear that you are not satisfied with your service appointment. We understand how frustrating this can be, and we would like to address your concerns. Please reach out to General Manager, Jason Pickering, at jpickering@vtaig.com or 469-384-2688, and he will assist in ensuring we improve our service going forward. We appreciate your patience and hope to have the opportunity to make things right.

March 25, 2025

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Great service particularly when Jordan farmer is the service adviser. Very honest straight forward advisor More

by NAGUIBFAMILY
Recommend Dealer
Yes

Other Employees Tagged: Ally Gallagher

Mar 26, 2025

Crest Volvo Cars responded

Thank you for the shout-out! We appreciate your feedback regarding Jordan and his honest, straightforward approach. Thank you for recognizing his dedication.

March 22, 2025

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Jordan was detailed about my car problem, and costs and cc fee. Car loan desk - Liz I think...was super nice. Great experience as usual. More

by JOANNERIOPEL
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Recommend Dealer
Yes

Other Employees Tagged: Car loaner Liz ? 5 stars

Mar 24, 2025

Crest Volvo Cars responded

Thank you for your review! We're happy to hear that Jordan provided clear details about your car issue and costs, and that Liz at the car loan desk made a positive impression. We're glad you had a great experience and look forward to assisting you again!

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