These people are shady.
They hide warranties in their contract and when you tell them to take it off they bake it into the sales price of the new contract. On top of that th
They hide warranties in their contract and when you tell them to take it off they bake it into the sales price of the new contract. On top of that they are incompetent. It has been over 3 weeks and they still have not registered my vehicle. On top of that they lied and told me it was registered. These guys will look for anyway to screw you over. They are bad business so be prepared to have to file reports and sue them. You can and should report to the attorney general and Kia.
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by K
Verified Customer
Verified Customer
Jun 29, 2025 -
Northstar Kia responded
I’m very sorry to hear about your experience and understand how frustrating this must be. What you’ve described is not acceptable and does not reflect the standards we aim to uphold. Your concerns are serious to us, and we would like to address them directly at Bsingh@northstarkiany.com to find a resolution. Please reach out so we can assist you and make things right.
Your Friends at NorthStar Kia.
T: 718-675-5649
www.northstarkiany.com
Good sold in the New York area the best is dealer kia,
the car run
the car run
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by PAPIMAMI89
Verified Customer
Verified Customer
Jun 21, 2025 -
Northstar Kia responded
Thank you for your feedback! We're glad to hear you’re happy with your Kia. If you need anything, we’re here to help!
Your Friends at NorthStar Kia
T: 718-675-5649
www.northstarkiany.com
Very long of a wait time for only a oil change and tire
rotation
Did not follow instructions when I told advisor not to wash the vehicle
rotation
Did not follow instructions when I told advisor not to wash the vehicle
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by JCORONA1271
Verified Customer
Verified Customer
Service Price Transparency
Jun 02, 2025 -
Northstar Kia responded
We’re sorry for the wait and any miscommunication regarding your vehicle wash. Your feedback is important, and we’ll work to improve our service and attention to your requests. Feel free to contact us at Bsingh@northstarkiany.com
Your Friends at NorthStar Kia
T: 718-675-5649
www.northstarkiany.com
Very helpful staff not a long wait nice environment
friendly staff Jordan did a great job
friendly staff Jordan did a great job
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by dobnc
Verified Customer
Verified Customer
May 27, 2025 -
Northstar Kia responded
Thanks for the kind words! We’re glad Jordan and the team made your visit smooth and friendly. We appreciate you choosing NorthStar Kia!
Your Friends at NorthStar Kia.
T: 718-675-5649
www.northstarkiany.com
Professional people work in there.
They're Nice and Polite. They're understanding costumers and always ready to work with them. Completely satisfied for decision I made to come to this
They're Nice and Polite. They're understanding costumers and always ready to work with them. Completely satisfied for decision I made to come to this place. Thank you Northstar KIA !!!
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by b.o.b.ov448.ov
Verified Customer
Verified Customer
Service Price Transparency
May 27, 2025 -
Northstar Kia responded
Thank you for your kind words! We’re proud to have such a professional and caring team at NorthStar Kia who truly put our customers first. So happy you’re satisfied with your decision to choose us!
Your Friends at NorthStar Kia.
T: 718-675-5649
www.northstarkiany.com
My experience was AWESOME!
!!! Cosmo did an excellent job explaining and helping me with my kia sorento her name is boo bestie
!!! Cosmo did an excellent job explaining and helping me with my kia sorento her name is boo bestie
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by rlamadieu
Verified Customer
Verified Customer
Service Price Transparency
May 20, 2025 -
Northstar Kia responded
Love to hear that—thank you! We're glad Cosmo took great care of you and your Kia Sorento Enjoy the ride!
Your Friends at NorthStar Kia.
T: 718-675-5649
www.northstarkiany.com
Excellent and on time service!
The waiting area is pleasant and well stocked with refreshments.
The waiting area is pleasant and well stocked with refreshments.
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by HANS-JURGEN.KNOCH
Verified Customer
Verified Customer
Service Price Transparency
May 20, 2025 -
Northstar Kia responded
Thank you for the wonderful review! We’re happy you enjoyed our timely service and comfortable waiting area. Looking forward to your next visit!
Your Friends at NorthStar Kia.
T: 718-675-5649
www.northstarkiany.com
Simply amazing service like always!
Customer service was fast easy and very reliable. They even offered a free hand wash which is always the icing on the cake for me. Thank you Northsta
Customer service was fast easy and very reliable. They even offered a free hand wash which is always the icing on the cake for me. Thank you Northstar Kia!
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by fadesnink
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tyler Moore II
, Shaun Jones, Moon Lee, Ray Valencia, Orlando White
May 12, 2025 -
Northstar Kia responded
Thank you for the wonderful feedback! We're so glad to hear you had an amazing experience with us. It's great to know our customer service and little touches like the hand wash made your visit even better. We look forward to welcoming you back soon!
Your Friends at NorthStar Kia.
T: 718-675-5649
www.northstarkiany.com
I recently purchased a Kia Sportage from Northstar Kia,
and I couldn’t be happier with the experience! From the moment I walked in, the staff was welcoming and professional. A special thank you to Jorden ,
and I couldn’t be happier with the experience! From the moment I walked in, the staff was welcoming and professional. A special thank you to Jorden , who made the whole process smooth, stress-free, and even enjoyable. He was knowledgeable, patient, and truly went above and beyond to ensure I found the perfect car for my needs. Jonathan answered all my questions, explained everything clearly, and made sure I felt confident in my decision. I highly recommend Northstar Kia and especially jorden if you're looking for a new car. Thanks again for the amazing service!
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by Phurba sherpa
Verified Customer
Verified Customer
Service Price Transparency
Apr 28, 2025 -
Northstar Kia responded
Thank you so much for sharing your experience! We're thrilled to hear that Jorden and Jonathan were able to make your car buying experience smooth and enjoyable. It's always our goal to provide exceptional service, and we're glad to know you found the perfect Kia Sportage with our help. We truly appreciate your recommendation, and we look forward to assisting you again in the future!
Your Friends at NorthStar Kia
T: 718-675-5649
www.northstarkiany.com
The purchase was amazing.
Follow up after the purchase by Jordan was nonexistent. Tried reaching him 3 times and never got a response, despite him telling me to call if I had
Follow up after the purchase by Jordan was nonexistent. Tried reaching him 3 times and never got a response, despite him telling me to call if I had any questions. What a load of crap
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by sjspanjich
Verified Customer
Verified Customer
Other Employees Tagged:
Jordan Curry
Apr 28, 2025 -
Northstar Kia responded
Thank you for sharing your experience. We are glad to hear your purchase process went smoothly, but we're sorry to hear about the lack of follow-up from Jordan. We truly value our customers and strive for consistent communication. We’ll make sure to address this with him and ensure better follow-up in the future. If you still have questions or need assistance, please don't hesitate to reach out at Bsingh@northstarkiany.com, and we’ll make sure you get the support you deserve.
Your Friends at NorthStar Kia
T: 718-675-5649
www.northstarkiany.com