Jonathan Whitaker
Jonathan Whitaker at Clay Cooley Nissan

Jonathan Whitaker

Sales

Clay Cooley Nissan

39690 Lyndon B Johnson Fwy
Dallas, TX 75237

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4.6
27 Reviews
4.6

27 Reviews

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27 Reviews of Jonathan Whitaker

February 26, 2026

Dealership Rating
Employee Rating

This guy was rude and very unprofessional to my wife, I was in another part of the building at the. My wife was visibly upset and wanted to back out the deal. This guy really needs some training on his cus More

by mboyd0323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jorge Medrano

Feb 28, 2026

Clay Cooley Nissan responded

We sincerely apologize for your experience and any upset caused. Our team is committed to providing respectful and professional service to all customers. We take your feedback seriously and will address this matter internally to ensure better customer interactions in the future. Thank you for bringing this to our attention.

Feb 28, 2026

Clay Cooley Nissan responded

We sincerely apologize for your experience and any upset caused. Our team is committed to providing respectful and professional service to all customers. We take your feedback seriously and will address this matter internally to ensure better customer interactions in the future. Thank you for bringing this to our attention.

January 15, 2026

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Employee Rating

It was a great experience. It went faster than I thought. Customer service was superb. More

by Kcwms2014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Weinberg

Jan 16, 2026

Clay Cooley Nissan responded

Thank you for taking the time to share your experience with us! We're delighted that your visit went smoothly and that our customer service exceeded your expectations. We can't wait to have you back again! 😄 #CustomerSatisfaction #FastService #SuperbExperience

January 10, 2026

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This is my third vehicle purchased from Clay Cooley, and I’ve always trusted the Clay Cooley Service Center for my maintenance. I’m very intentional about my car care and only allow the Nissan Service Cente More

by victoriaautry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 11, 2026

Clay Cooley Nissan responded

Thank you so much for your loyalty and trust in our service center, and for taking the time to write such a fantastic review! We are thrilled to hear about your positive experiences with KJ and our team. Your car, Betty, is in great hands with us. See you soon for your next service!

September 30, 2025

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Employee Rating

Eh worst service ever, they broke my car and after they don’t want assume their fault and fix it. Wait times are crazy, 4 hours for an oil change More

by andr3s_373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jorge Medrano

Oct 03, 2025

Clay Cooley Nissan responded

Hello Andr3s_373, We sincerely apologize for your experience and any inconvenience caused. We take responsibility for the issues you've raised and are committed to addressing them. Please contact us directly so we can review your situation and work toward a resolution. Your feedback is important, and we appreciate the opportunity to improve our service. Clay Cooley Nissan

August 06, 2025

Dealership Rating
Employee Rating

Shady, much more so than any dealer I've bought from. After the purchase I needed details as to aftermarket add ons etc. Made sseveral attempts to contact the finance dept, left multiple messages never a More

by lct4427
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 07, 2025

Clay Cooley Nissan responded

Hello Lct4427, We are sorry to hear about your experience. Your feedback is important to us, and we would like to understand more about what happened so we can address your concerns. Please contact us directly at your convenience so we can resolve this issue and improve your experience with us. Clay Cooley Nissan

June 20, 2025

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Employee Rating

It was a great experience would love to do it again soon thank you so much More

by lajennifergreen7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Hensley

Jun 21, 2025

Clay Cooley Nissan responded

Hello Lajennifergreen7, Thank you for your kind words! We're thrilled to hear you had a great experience and look forward to serving you again soon. Your satisfaction means a lot to us, and we appreciate your support. We hope to see you back soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 11, 2025

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Employee Rating

I had a CVT fluid change and an oil change done with my own oil and filter at this dealership. My 2022 Nissan Rogue Sport uses 4 qt of oil, and I gave them an unopened 5 qt bottle of oil. It's not too big More

by Johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2025

Clay Cooley Nissan responded

Hello Johnny, Thank you for sharing your feedback. We're glad to hear you were satisfied with the service, including the tire rotation, multi-point inspection, and vacuuming. We apologize for not returning the remaining 1 quart of your oil, as we strive to provide complete service, and we will address this internally. We appreciate your understanding and your business. If there's anything further we can do to improve your experience, please let us know. Clay Cooley Nissan

May 18, 2025

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The dealer ship was great they helped me along the way to get a wonderful car More

by 1MelissaPierce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2025

Clay Cooley Nissan responded

Hello 1melissapierce, Thank you for your kind words. We're glad to hear that our team was able to assist you throughout the process and help you find a wonderful car. Your satisfaction is our priority, and we appreciate you taking the time to share your positive experience. If you need any further assistance, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyal ty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

April 14, 2025

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I had an excellent experience with Clay Cooley Nissan! After being a very loyal Trophy Nissan customer for over 20+ years I needed a change! Jonathan Whitaker took very good care of me and my vehicle from More

by anjelia45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2025

Clay Cooley Nissan responded

Hello Anjelia45, Thank you for sharing your excellent experience with Clay Cooley Nissan! We're thrilled to hear that Jonathan Whitaker provided you with professional and courteous service, making your transition from Trophy Nissan a positive one. We value your loyalty and are excited to be your go-to dealership for all your service needs. We look forward to building a mutually rewarding relationship with you! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 29, 2025

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Employee Rating

This was great service this time I didn’t think I was going to be able to get my oil changed because I got there at 5:00 but they took me right on in,and did a great job it didn’t even take long. I was w More

by ellisnola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Medrano

Mar 30, 2025

Clay Cooley Nissan responded

Hello Ellisnola, Thank you for your kind words! We're thrilled to hear that you received great service during your recent oil change, especially since you arrived close to closing time. Our team always aims to accommodate our customers and provide efficient service, and we're glad we could meet your expectations. Your satisfaction is important to us, and we look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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