Jonathan Whitaker

Clay Cooley Nissan responded

Hello Ellisnola, Thank you for your kind words! We're thrilled to hear that you received great service during your recent oil change, especially since you arrived close to closing time. Our team always aims to accommodate our customers and provide efficient service, and we're glad we could meet your expectations. Your satisfaction is important to us, and we look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Azeugin2442, We sincerely apologize for your negative experience at our dealership. It’s unacceptable to hear that you felt discriminated against and that your concerns were not addressed properly. We take customer feedback seriously and will investigate the issues you've raised regarding communication and the sale of your vehicle. Your satisfaction is important to us, and we would like to resolve these matters. Please reach out directly so we can assist you further and ensure this is addressed appropriately. Clay Cooley Nissan

Clay Cooley Nissan responded

Hello Gcharlton, Thank you for your kind words about your experience with Chad! We're thrilled to hear that he provided you with a great car buying experience. Recommendations mean a lot to us, and we appreciate you taking the time to share your positive feedback. We look forward to assisting you and others in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Tkara.edwards96, Thank you for your kind words! We’re thrilled to hear that you love our customer service and appreciate Michael Perez's assistance with your car servicing needs. Your recommendation means a lot to us, and we’re committed to providing excellent service to all our customers. If you need anything else, please don’t hesitate to reach out! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 7 09-2000

Clay Cooley Nissan responded

Hello Mary.ernie, Thank you for your wonderful feedback! We're thrilled to hear that you received excellent service and found detailed information about the Honda 2020 CR-V helpful. Your excitement about your new purchase truly makes our day. If you have any further questions or need assistance, feel free to reach out. Enjoy your new vehicle! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Dennishooper34, Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. Good communication and a respectful environment are priorities for our team, and it's wonderful to know that they made an impact on your visit. We appreciate your recommendation to friends and look forward to welcoming you back soon! Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Destiny Ford, thank you for your kind review; we are happy to pass along your comments to the team here at Clay Cooley Nissan! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Dizzymom6, Thank you so much for your positive comments about Justin here at Clay Cooley Nissan! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have a great day! Clay Cooley Nissan

Clay Cooley Nissan responded

Hello Hernandez2931, Thank you for letting us know about your recent visit to Clay Cooley Nissan. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. If you are willing to give us another chance, please contact us at (972) 709-2000 so we can understand your situation better in order to try and turn your experience around. Thank you, Clay Cooley Nissan

Clay Cooley Nissan responded

Hello Tami546, your satisfaction is our top priority. We are so happy to read such a great review about Clay Cooley Nissan, we are so pleased you enjoyed your visit! Feel free to reach out to us if you need anything. Have a wonderful day. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000