
Sanderson Ford
Glendale, AZ
Filter Reviews by Keyword
By Type
204 Reviews of Sanderson Ford
Sanderson Ford has great prices, without dealer markups. It was a no pressure environment and pricing was transparent. Ryan McDermott was my sales representative and he was fantastic. He was very knowledgea It was a no pressure environment and pricing was transparent. Ryan McDermott was my sales representative and he was fantastic. He was very knowledgeable, kind and incredibly friendly. More
Service Team - $11,000 to replace a transmission on a 2021 Ford Bronco with just over 61K miles on it. Yes its over the warranty however stand behind the products you provide. Shameful, absolutely shamef 2021 Ford Bronco with just over 61K miles on it. Yes its over the warranty however stand behind the products you provide. Shameful, absolutely shameful. Will never buy another Ford again and will never recommend this dealership. More
Inspections are never 100% the truth. There’s been many times where a car under warranty has faults and they are not noted only because the car is under bumper to bumper and the dealershi There’s been many times where a car under warranty has faults and they are not noted only because the car is under bumper to bumper and the dealership wants to save all the money they can, even if it means downing their customers. If they can hide it they will. More
Repair work to the fender is missing the metallic. The areas that were missing paint could have easily been touched up with that paint they were already using; but they didnt bother, leaving metal ex The areas that were missing paint could have easily been touched up with that paint they were already using; but they didnt bother, leaving metal exposed, that will rust. The body shop also covered the truck in clear coat overspray. It left a rough texture to the paint coating making it impossible to clean and stay clean. Took me a lot if time and money to remove. The truck was overpriced for the condition it was in. They bought it for 10k and sold it to me for 18k. I made their job easy with a cashiers check in full. They under delivered. They kept two of the 4 rim center caps. The interior was dirty. Any area that was not noticeable when glancing at the interior was filthy. I have pictures of everything. I regret trusting this dealership and purchasing this used truck. More
This was our fourth vehicle purchased from Sanderson Ford for our business, and it will absolutely be our last. We paid cash for the vehicle, expecting a smooth and professional transaction, but instead, we for our business, and it will absolutely be our last. We paid cash for the vehicle, expecting a smooth and professional transaction, but instead, we were met with incompetence, poor communication, and a complete lack of professionalism. I called multiple times, left voicemails and emails, and got absolutely no response. Sherry Harris nor her staff returned any of our calls or emails. If it weren’t for Dan Wickman returning our calls, we would have had no idea what was going on with our purchase. To make matters worse, Sherry tried to intimidate us by flashing her CFO badge as if that was supposed to mean something, which was completely unnecessary and unprofessional. After this experience, we will not be returning. If you value your time and expect even basic communication, do yourself a favor and take your business elsewhere. More
Mike was the greatest salesman I have bought lots of cars but this was the best car buying experience I’ve ever had They will be getting all my familys business cars but this was the best car buying experience I’ve ever had They will be getting all my familys business More
Great service , friendly and thoughtful. Not pushy or aggressive. Good people, good deal. Jonathan was a pleasure to work with Not pushy or aggressive. Good people, good deal. Jonathan was a pleasure to work with More