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Jonathan Valdez
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224 Reviews
224 Reviews
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224 Reviews of Jonathan Valdez
February 15, 2025
Short: It was a really nice visit and space to wait while my vehicle was being serviced. I love that the other staff were talkative and communicative to me about my car and service needs. Long: I really l my vehicle was being serviced. I love that the other staff were talkative and communicative to me about my car and service needs. Long: I really liked how Johnathan was professional and kept me updated on the timeline of my car being worked on by the mechanics. I value communication and transparency, even if I'm unaware or unknowing of what may take the workers longer than usual to finish maintenance work on my car. I definitely didn't get that at my last visit to the Acura store at Park Place since my point of contact was just gone for lunch or had another coworker relay information to me. It left me an ick when he or the system asked me for improvements when I said that he was just okay for my rating. That was largely why I just was disinterested in returning to that store for service work. If not for Johnathan’s professional conduct, practicality of my time, and situational awareness of the remaining work of his colleagues, I might have postponed my car service for a good while until it REALLY needed to be checked. I'm also thankful for the multipoint inspection and cleaning for complimentary services since vacuuming the main cabin of my car was on the list this month. If I had to nitpick my visit, it'd be the lack of tea options and choices for snacks in the lounge area. Really, it was nice to be talked to often and checked up by Johnathan. I also like that his office space was personalized, and you can immediately clock the vibes. Also, a big thanks and many kisses to the staff who worked on the car and got me out before noon because I was dreading waiting the entire day, like I did at the other dealership. More
by Johnny Nguyen
Other Employees Tagged: Veronica Rios, Joselynn Fuentes
February 01, 2025
Everyone at Goodson from sales team to service team has always met my needs. Very efficient and mindful of their customers. Jessica my service advisor is amazing. She has been attending me the past couple always met my needs. Very efficient and mindful of their customers. Jessica my service advisor is amazing. She has been attending me the past couple of times I went in for a service. She’s very professional and keeps me up to date with my car’s inquiries. More
by Rkim212
Other Employees Tagged: Khang Nguyen, Bobby Carroll, Russell Van Meter, Veronica Rios, Ankur Javia , Arthur Dee, Sotero Napoles
January 07, 2025
Jonathan Valdez is a great service advisor. His patience and knowledge to explain the repairs in a way that I can understand was appreciated. Overall service from intake to completion is stel His patience and knowledge to explain the repairs in a way that I can understand was appreciated. Overall service from intake to completion is stellar at Goodson Acura. More
by C. Smith
January 05, 2025
The most customer focused Acura dealer in DFW and owning 4 Acuras in the family we have tried them all at one time or another. We’ve been Goodson clients for 12 years now and haven’t found a better dealer 4 Acuras in the family we have tried them all at one time or another. We’ve been Goodson clients for 12 years now and haven’t found a better dealer service department. Try them if you haven’t, you won’t be disappointed. More
by Wolfie
Other Employees Tagged: Ankur Javia
December 29, 2024
(Goodson Acura) is second to none…always ready and available to take care of my vehicle needs! available to take care of my vehicle needs! More
by reneederrick
Other Employees Tagged: Khang Nguyen, Bobby Carroll, Russell Van Meter, Veronica Rios
December 08, 2024
Outstanding customer service. The work completed was promptly done. The detail was very good. Thank you to the courteous team. The work completed was promptly done. The detail was very good. Thank you to the courteous team. More
by silverstarmuriel
Other Employees Tagged: Khang Nguyen, Bobby Carroll, Russell Van Meter, Veronica Rios, Wally Miedezianowski , Eric Johnson
November 05, 2024
Really impressed with the professionalism and attention to my needs as a Senior. Johnathan was great... Took the time to explain everything in detail and answer my questions. Bought my 2003 MDX from Good to my needs as a Senior. Johnathan was great... Took the time to explain everything in detail and answer my questions. Bought my 2003 MDX from Goodson and it's been coming back here for all it's service and maintenance. More
by John Monsees
