Jonathan Summons | Page 2

I'm in love with my new car. Everyone there were friendly and professional. Phi wasn't pushy with me and I like that. He was able to give me everything I didn't know I wanted. So Everyone there were friendly and professional. Phi wasn't pushy with me and I like that. He was able to give me everything I didn't know I wanted. Some where down the line, if I need a new car, I will for sure to come see them first. I've told everyone about my new car and how great Phi was. Thank you!! More

by shana010 Verified Customer Verified Customer

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Very poor administration communication between management/service. Slade our salesman did a fair sales job. Finance dept was professional. No one followed up on the vehicle I was buying to see if management/service. Slade our salesman did a fair sales job. Finance dept was professional. No one followed up on the vehicle I was buying to see if it was complete as ordered from GM. I drive 3 hours to find the floor mats were not put back in, only one key fob, and only 2 of the four tires were replaced which Bennie stated the GM told service to replace all 4 tires. I had reluctantly agreed to pay the overpriced amount of $2500 for the 4 tires, TPS and alignment but was really disappointed especially when Bennie said he didn’t think he could do anything but he would try. Bennie was able to talk to the GM and take 600 off of the 2500 which helped. If I had to write the dealership on one to 10, I would give it a five + I would not recommend the dealership to anyone else. I do not like to give bad reviews, but I do not have a choice with this situation because I think this dealership needs to hear the ugly along with the good so you have a opportunity to improve. More

by sattler.ray Verified Customer Verified Customer

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Kareem was fantastic to work with and provided one of the smoothest VW purchases we’ve made so far. This is our 8th VW. smoothest VW purchases we’ve made so far. This is our 8th VW. More

by rmccorkle28 Verified Customer Verified Customer

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I'm very pleased with the service I received. Everyone was helpful, friendly, and worked within my budget to help me get the right car for my needs. Everyone was helpful, friendly, and worked within my budget to help me get the right car for my needs. More

by BeaNelson Verified Customer Verified Customer

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I cannot recommend this dealership enough! From the moment I walked in, the entire process was seamless, professional, and actually enjoyable. Salma (Sales Rep): A huge shoutout to Salma! S From the moment I walked in, the entire process was seamless, professional, and actually enjoyable. Salma (Sales Rep): A huge shoutout to Salma! She was incredibly patient, knowledgeable, and never made me feel pressured. She took the time to understand exactly what I was looking for and went above and beyond to make sure every detail was handled. If you’re looking for someone who truly cares about their clients, ask for her! Bennie (Sales Manager): I also want to thank the Sales Manager, Bennie. He was straightforward, transparent, and worked hard to get me a deal that I was comfortable with. It’s rare to find a management team that is this accessible and easy to talk to. The Bottom Line: If you want a stress-free car buying experience with people who value your time and budget, go see Salma and Bennie. I’m thrilled with my new ride and will definitely be back for my next one! More

by wehartwick Verified Customer Verified Customer

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Purchased a New Golf R from Terry Hawkins at Volkswagen of Little Rock. Couldn't be more pleased with the knowledge and customer service provided by Terry, Jonathan Summons and the Manager, Bennie Hazen. T of Little Rock. Couldn't be more pleased with the knowledge and customer service provided by Terry, Jonathan Summons and the Manager, Bennie Hazen. They worked together to guide me through a smooth buying process and get me the best deal possible on my trade-in. Highly recommend. More

by tramsey1011 Verified Customer Verified Customer

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We always feel very welcome when we walk through the door we are greeted with smile and the staff is very knowledgeable. The will not stop until everything is correct. we are greeted with smile and the staff is very knowledgeable. The will not stop until everything is correct. More

by penne17 Verified Customer Verified Customer

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Customer service and team work was excellent. Leo, Josh, Phi, and Jonathan worked together and made this purchase smooth and quick. Great Experience from start to finish!! Thank You! Leo, Josh, Phi, and Jonathan worked together and made this purchase smooth and quick. Great Experience from start to finish!! Thank You! More

by wmsondiane Verified Customer Verified Customer

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I have purchased several VWs and plan to continue to purchase from Little Rock Volkswagen as long as I live here. Excellent service in Sales and Service and Kareem Abidemi is the best salesperson. I app purchase from Little Rock Volkswagen as long as I live here. Excellent service in Sales and Service and Kareem Abidemi is the best salesperson. I appreciate the whole Sales team! More

by SUSANVOLKSWAGENWEBB Verified Customer Verified Customer

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It was a very quick process and I have a reliable vehicle for my family. for my family. More

by kyron.mclean Verified Customer Verified Customer

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