Jonathan Schwartz
Jonathan Schwartz at Van Nuys Chrysler Dodge Jeep Ram
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Jonathan Schwartz

General Manager

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

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3.0
14 Reviews
3.0

14 Reviews

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14 Reviews of Jonathan Schwartz

December 09, 2024

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Bunch of scammers and thief’s, they took almost 3 months to pay me off on my trade-in dodged multiple calls. Text messages lied to me in person telling me they’ll have a check ready for me multiple times al More

by Prestige_710
Service Price Transparency
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Recommend Dealer
No

November 19, 2024

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I literally bought my 2023 audi e-tron from this unprofessional company and they sold me a vehicle with a plug in the tire, inspection light on, 3 recalls on the vehicle and my brake malfunction on More

by Gaildale84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 24, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

Gail, this feedback is quite concerning to receive, and we apologize for the issues you've encountered. This is not the level of communicative, accommodating service we strive for, and we want to address these concerns promptly to ensure you feel confident and safe in your vehicle. Our team will be in touch as soon as possible. Thank you for your patience and understanding.

November 16, 2024

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RW VNCDJR is the worst dealer in America! I sued and won a settlement of $159,000 from CDJR, after they sold me a dangerous Lemon and made no effort to repair it despite repeated visits. More

by DAVIDCITRONE
Service Price Transparency
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Recommend Dealer
No
Nov 24, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

David, it's concerning to hear about your experience and the challenges you faced. We strive for customer satisfaction and apologize if we fell short in this instance. If there's anything further you'd like to discuss or any questions you have, please feel free to reach out. Thank you, Jonathan Schwartz - General Manager - jonathans@vannuyscdjr.com - (818) 731-4893

Nov 24, 2024

DAVIDCITRONE responded

Hello Jonathan, RW VN CDJR is only concernd now that a settlement to avoid a major loss in court was tendered, literally on the courthouse steps. No attempt was ever made by RW VN CDJR to dismiss service workers who bold faced lied; about performing a serious test drive to determine the very real and dangerous problems easliy identified by the Simi Valley CDJR dealership techs and service reps (who were top notch and honest unlike RW VN CDRS's). No attempt was ever made to take back the vehicle and return my funds (despite complaints over a 2-year period). No contact from any Manager within the dealership was ever extended to my person, despite my many contacts with RW VN CDJR. No attempt to compensate me directly for my loses from RW VN CDJR, who instead chose to hid behind a litaney of denials and obfuscation. Until I am compensated directly by Russel Westbrook & VN CDJR persoanlly for some tens of thousands of dollars, for an accident involving this RW VN CDJR lemon, which only after a lawsuit that lasted over 2 years, was I absolved as the responsible party, due to multiple manufacturer defects and RW VN CDJR's inability to detect them and correct them despite numerous attempts, hence the $159,000 dollar settlement by CDJR Corp (FAC). If I was you Jonathan, I would come up with a 5 figure number to offer the abused and neglected party, however that would require Russell Westbrook himself and the VN CDJR dealership behaving like "Old Time" Americans and doing the right thing and making a seperate settlement offer to myself. I am not holding my breath, that any such renumeration will be forthcoming from Russell Westbrook or the dealership that carries his name. Until I am financailly compensated directly by RW VN CDJR, I will continue to use the internet as a bullhorn to stay away from all CDJR products & RW VN CDJR. In a word, this is how Russell Westbrook and VN CDJR treat returning clients (this Jeep Grand Cherokee was the 2nd $50K vehicle I purchased from the dealership within 4 years). That word is "Sucks!" Standing by for a cash offer from RW VN CDJR to make this right, or you can expect more of these "Reviews" of your crooked dealership. Go buy an Electric Vehicle from a manufacturer who actually cares about their clients and the enviroment. David Citrone U.S. Army & Desert Storm Veteran

November 12, 2024

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Scared to come out his office and talk to me (customer) about a vehicle I purchased and has had millions of problems from the beggining More

by Anonymous
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 24, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

I'm sorry to hear about the issues you've experienced with your vehicle and any lack of communication from our team. We aim for transparency and support, so this feedback is concerning. Please reach out directly when you have a moment; I'd like to assist in resolving these problems for you. Thank you, Jonathan Schwartz - General Manager - jonathans@vannuyscdjr.com - (818) 731-4893

October 29, 2024

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Sold my 2014 Lexus ES350 back in August of 2024 (2 months ago), and purchased a 2023 Tesla Model 3. Dealership failed to completed the "Release of Liability" paperwork, and i have been getting charged for to More

by ragusa74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 30, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

I'm sorry to hear about the ongoing issues with your previous vehicle's paperwork. This is certainly not the level of service we aim to provide, and I apologize for any inconvenience caused by this oversight. Please reach out directly so we can address this matter promptly and ensure it gets resolved. Thank you, Jonathan Schwartz - General Manager - jonathans@vannuyscdjr.com - (818) 731-4893

Oct 30, 2024

ragusa74 responded

Hi Jonathan , please discuss this matter with your staff (Salena), I was told this was brought to your attention. There is no excuse for this paperwork not being processed, when the vehicle was sold to your dealership 2 months ago. NOW I’m stuck with a toll bill that has nothing to do with me, because of your dealerships negligence !

October 09, 2024

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This was an absolute scam. I was taken advantage of at the Van Nuys location. I went in for a tune-up on Monday, September 16th where Hector told me that I’d need to rent a car More

by mal
Service Price Transparency
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Service Time
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Recommend Dealer
No

Other Employees Tagged: Armenak Galstyan, Mike Asatryan, Josh Alvarado, Moe Saab, Eric Lopes , Jeromy Haro, Ara Kalaidjian, Onik Torosyan

Oct 21, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

It's concerning to hear about your experience at our Van Nuys location. We strive for transparency and efficiency, so it's disappointing that we missed the mark during your visit. I apologize for any inconvenience caused by the delay and unexpected costs, and I'd like to discuss this further with you to address these issues directly. Please feel free to reach out when convenient. Thank you, Mike Asatryan – Director of Fixed Operations – mikea@vannuyscdjr.com – 818-423-6255

September 22, 2024

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Quick service and service manager went above and beyond to help me understand the work needed to get done on my vehicle. Very satisfied More

by rdiana089
Service Price Transparency
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Recommend Dealer
Yes
Sep 23, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear that our service manager provided exceptional assistance at Van Nuys Chrysler Dodge Jeep Ram. Thanks for sharing your satisfaction with us!

July 31, 2024

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Leased my Ram Truck from Mena Mansour, Chase Butler, and Jonathan Schwartz. Had such an amazing experience given the circumstances how most dealerships can be an unpleasant and exhausting. Not the case he More

by Vika4design
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mena Mansour , Chase butler

Jul 31, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with Mena, Chase, and Jonathan at Van Nuys Chrysler Dodge Jeep Ram! We're glad to hear that our team made the leasing process pleasant and comfortable. We look forward to assisting you again!

May 29, 2024

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Mike the salesman was good and I really like the deal. I got much appreciated. More

by gevorgakopyan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Asatryan, Josh Alvarado, Badie Audish, Eric Lopes , Jacqueline Casas, Jeromy Haro, Ara Kalaidjian, Onik Torosyan

May 29, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

Congrats on your new ride! The Van Nuys Chrysler Dodge Jeep Ram team is happy to hear you had a five-star experience with MIke. We hope you enjoy the roads ahead!

May 10, 2024

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Very satisfied with the dealership and the service…. My service advisor Roger was great…. Very communicative in terms of the work that had to be done and when the car would be completed…. More

by jaroesty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armenak Galstyan, Josh Alvarado

May 10, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

We're glad to know you had a satisfying experience with Roger and our team at Van Nuys Chrysler Dodge Jeep Ram! We always aim for clear communication about the work needed on your vehicle. Thanks for sharing!

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