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Jonathan Roath

Overview Reviews (90) Inventory (152)

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Jonathan Roath

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Jonathan Roath

Service Advisor

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

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4.8

90 Reviews

Overview Reviews (90) Inventory (152)

Dealership Experience

1 yr, 3 mos

Industry Experience

18 yrs, 7 mos

Languages Spoken

English

4.8

90 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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90 Reviews of Jonathan Roath

February 09, 2025

Dealership Rating

Employee Rating

Acura Berlin is my dealer for my cars services. I have been with them about 15 yrs. Very reliable dealer. Johnathan is a super service consultant. Very professional, promptly and knowledgeable. I h I have been with them about 15 yrs. Very reliable dealer. Johnathan is a super service consultant. Very professional, promptly and knowledgeable. I had him the last few times and very satisfied with him. Never late in his promising and the work completed as promised. Thank you and keep up the good work! More

by tina le

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 10, 2025 -

Acura of Berlin responded

Tina, We are very happy to hear Johnathan and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Eric Diaz General Manager 860-829-3787

January 31, 2025

Dealership Rating

Employee Rating

They handled my car very well and informed me on more information about my car I did not know information about my car I did not know More

by JACKCLANCY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric Diaz

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Feb 02, 2025 -

Acura of Berlin responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Jack, feel free to contact us at your convenience. Eric Diaz General Manager 860-829-3787

January 31, 2025

Dealership Rating

Employee Rating

There was little waiting for my service appt. ,and my service was completed in a timely manner. Overall a pleasant experience. ,and my service was completed in a timely manner. Overall a pleasant experience. More

by Keithbacon1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric Diaz, Keith Davis, Javier Rivera, Claudia Dijmarescu, Christian Rich, Leonard Pascual, Navaraj Sankar, Gage Heiss, Rachel Cutler

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Feb 02, 2025 -

Acura of Berlin responded

Thank you, Keith! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Berlin. Eric Diaz General Manager 860-829-3787

January 24, 2025

Dealership Rating

Employee Rating

They did a Good job. Very clean place and very professional - answered my questions-appreciate- thanks Very clean place and very professional - answered my questions-appreciate- thanks More

by marciesudol

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 26, 2025 -

Acura of Berlin responded

Thank you, Marcie, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Eric Diaz General Manager 860-829-3787

January 17, 2025

Dealership Rating

Employee Rating

I received excellent service and The staff explained to me thoroughly with the issue with my car was. me thoroughly with the issue with my car was. More

by dalew2001

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 17, 2025 -

Acura of Berlin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Eric Diaz General Manager 860-829-3787

January 06, 2025

Dealership Rating

Employee Rating

Very friendly, all calls on time, great to work with, highly recommend, thank you very much much highly recommend, thank you very much much More

by paul12427

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 06, 2025 -

Acura of Berlin responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Paul, and we are thrilled that you found your experience with us here at Acura of Berlin to be a positive one. Please don't hesitate to reach out if you need anything else. Eric Diaz General Manager 860-829-3787

January 05, 2025

Dealership Rating

Employee Rating

The service department was professional , courteous, and precise. They went above & beyond to be sure I was satisfied with the work. precise. They went above & beyond to be sure I was satisfied with the work. More

by lomaglio4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Keith Davis, Matthew Roy

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Jan 06, 2025 -

Acura of Berlin responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Eric Diaz General Manager 860-829-3787

January 03, 2025

Dealership Rating

Employee Rating

Work was completed in one day instead of three. Luckily I didn’t need a new engine. Everyone involved got my car back to me without any cost to me Luckily I didn’t need a new engine. Everyone involved got my car back to me without any cost to me More

by JOERAMOS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jan 04, 2025 -

Acura of Berlin responded

Thank you, Joe! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Berlin. Eric Diaz General Manager 860-829-3787

December 31, 2024

Dealership Rating

Employee Rating

Amazing service and very professional! They listened to my questions and answered in a way I could understand. They listened to my questions and answered in a way I could understand. More

by Karin

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jan 02, 2025 -

Acura of Berlin responded

Karin, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Eric Diaz General Manager 860-829-3787

December 31, 2024

Dealership Rating

Employee Rating

Was told one thing and my husband was told another. Wish everyone was on the same page. At the end everything worked out Wish everyone was on the same page. At the end everything worked out More

by Crystalortiz430

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Keith Davis, Matthew Roy

Report | Print

Jan 02, 2025 -

Acura of Berlin responded

Thanks for sharing your thoughts about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

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