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Jonathan Palmer
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Jonathan Palmer
Lube Technician
AutoStar Chevrolet of Waynesville
285 Hyatt Creek Rd
Waynesville, NC 28786
7 Reviews
7 Reviews
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7 Reviews of Jonathan Palmer
October 15, 2024
Great customer service. Wonderful attentive employees. Very quick and easy to deal with. Will be back Wonderful attentive employees. Very quick and easy to deal with. Will be back More
by sydneyholder123
Verified CustomerOther Employees Tagged: Holly Villarreal, Brian Adkins, Tyler Anthony, Matthew Fox, Joy Haney, David Hartley, John Hooper, Wesley Mauney, Justin Clayton
June 07, 2024
I bought a new 2024 Silverado Pickup 3 months ago from AutoStar. The truck has been wonderful. Unfortunately, I all of a sudden had a number of Issue with the Lane Assist, Adaptive cruise control, the G AutoStar. The truck has been wonderful. Unfortunately, I all of a sudden had a number of Issue with the Lane Assist, Adaptive cruise control, the Google apps, and the Internet/data hotspot a week ago. I called Holly and she and Danielle me up with a visit almost right away. I took the truck in and Holly was there to apologize as well as the Service Manager. The service center went through the truck for around 6 hours. They reviewed every software update, checked for error codes and looked at updated documents and rode with me in the truck so I could show them what I was experiencing. During the whole visit, Holly and Danielle were constantly coming in to give me updates on what the service people were doing as well as what they found. When I left the had addressed every issue I had and fixed them. There was an issue with the Onstar internet/data. They told me what to explain when I called Onstar. I called them and within 15 minutes the issue with the data connection was fixed. They had to reinstall software and reset my connection and it was done over the air. You wil1 not find a more dedicated staff or a responsive one for servicing a vehicle. They also work as a team and don't throw anyone under the bus. I have been buying and having vehicles serviced for over 55 years and have never seen this level of customer service in any of three states. Thanks you to the staff at AutoStar for taking care of me. I may have left out a service technician but I did not meet them all so sorry if I left someone out. More
by crkolb
Other Employees Tagged: Holly Villarreal, Brian Adkins, Tyler Anthony, James Kilby , Danielle Ball, Aiden? All I know.
May 23, 2024
Awesome job found the problem with my car and got it fixed the same day fixed the same day More
by WJSTINES
Other Employees Tagged: Brian Adkins, Tyler Anthony, Matthew Fox, David Hartley, John Hooper, James Kilby, Wesley Mauney , Danielle Ball
March 20, 2024
I went online to make my appointment. When I got there, they had no appointment for me but were able to work me in with no problem. Apparently, online appointments do not go thru to the When I got there, they had no appointment for me but were able to work me in with no problem. Apparently, online appointments do not go thru to them. Great experience overall. More
by EKB1111
Other Employees Tagged: Michael Rich, Brian Adkins, Tyler Anthony, Matthew Fox, Joy Haney, David Hartley, John Hooper, Wesley Mauney , Danielle Ball
January 19, 2024
I always get my services done and they are always friendly and helpful. They even let me know when I have issues with my vehicle and, are able to explain it in a way I can comprehend. Thank you. friendly and helpful. They even let me know when I have issues with my vehicle and, are able to explain it in a way I can comprehend. Thank you. More
by libbyladie
Other Employees Tagged: Holly Villarreal, Gregory Winsell, Tyler Anthony, Joy Haney , Steven Spooner
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