Jonathan Mercado
Jonathan Mercado at Central Chrysler Jeep Dodge RAM Fiat of Norwood
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Jonathan Mercado | Page 9

Salesperson

Central Chrysler Jeep Dodge RAM Fiat of Norwood

56 Boston-Providence Turnpike
Norwood, MA 02062

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5.0
84 Reviews

Dealership Experience

5 yrs

Industry Experience

5 yrs

Languages Spoken

English English

Spanish Spanish

5.0

84 Reviews

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84 Reviews of Jonathan Mercado

August 12, 2020

Dealership Rating
Employee Rating

Checkers! Everytime I come in for service its always a breeze. In and out in no time. Its a good feeling ... almost like getting kinged in checkers! Dorsey More

by Snag23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 13, 2020

Central Chrysler Jeep Dodge RAM Fiat of Norwood responded

Thanks for sharing your thoughts about your experience with Central Chrysler Jeep Dodge of Norwood. We appreciate your business and hope to see you again soon!

July 16, 2020

Dealership Rating
Employee Rating

This is my families 6th truck ,etc since 2001 we have always had a good experience and the salesman and managers at great and make it easy for you More

by Timmyreo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 17, 2020

Central Chrysler Jeep Dodge RAM Fiat of Norwood responded

Hello, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 23, 2020

Dealership Rating
Employee Rating

Good experience overall. John was courtesy and helpful. Small hiccup with pick up as they did not initially get insurance in place for Saturday morning delivery. Ultimately worked out with my involvement More

by gmquez
Recommend Dealer
Yes
Jun 23, 2020

Central Chrysler Jeep Dodge RAM Fiat of Norwood responded

Thanks for sharing your thoughts about your experience with Central Chrysler Jeep Dodge of Norwood. We appreciate your business and hope to see you again soon!

May 03, 2020

Dealership Rating

I will never work with this dealership again. Dishonest and rude. Gave them a second chance after 1st bad experience. Don't work with this dealer. More

by jojo5171977
Recommend Dealer
No
May 04, 2020

Central Chrysler Jeep Dodge RAM Fiat of Norwood responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message so we can learn more about your visit?

May 04, 2020

jojo5171977 responded

I have already left a message for the owner/manager of that particular dealership and he never called me back or responded to an email. Just goes to prove my point that they are not in good dealership to work with. What kind of a manager does not respond to a customer that is not satisfied? They also responded to a previous email of mine, including their rude private conversation about me. And didn't even realize I was able to see all of the correspondence between them. Not very smart or attentive, clearly. Not to mention they were in the wrong and admitted they were wrong and still acted rude and with no follow up... They tried to hold 615 of my dollars and did not send that payment to the lease company as they were supposed to. Had I not followed up they would have never told me they had my money still for over 2 months. They are also ill informed there and give wrong information when questions arise about options on a vehicle. We had been promised multiple different things on our last vehicle that we did not receive and we still gave them a second chance with this newest vehicle. Never again. Wont even give them my service business.

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