Jonathan Lucio
Volvo Service Advisor
Findlay Volvo Cars Las Vegas
6385 Roy Horn Wy
Las Vegas, NV 89118
156 Reviews
Write a Review156 Reviews of Jonathan Lucio
July 22, 2026
Fast and efficient. Service Team always provide great customer experience. Thorough explanation of vehicle symptoms and solutions to address. Service Team always provide great customer experience. Thorough explanation of vehicle symptoms and solutions to address. More
Other Employees Tagged: Jonathan Lucio
July 21, 2026
Johnathan, and all the service intake staff always make me feel welcome. They advocate for me as well when I had a bad experience with a third party towing/roadside service company. They provided me with e me feel welcome. They advocate for me as well when I had a bad experience with a third party towing/roadside service company. They provided me with everything I needed to submit a claim. They also followed up with me to see if I ever got my money back. They always explain everything in a way that helps me understand and are very patient with me. More
Other Employees Tagged: Bailey Anderson, Lauren Taylor, Kenny Ly
June 28, 2026
The sale person Irina and Chris Hopkins were very professional during my purchase of my 2018 V60 Volvo. They made the process very easy relaxing and were always making sure that myself and my father professional during my purchase of my 2018 V60 Volvo. They made the process very easy relaxing and were always making sure that myself and my father felt comfortable while processing the paperwork for my car went smoothly. More
Other Employees Tagged: Chris Hopkins, Levi Barrett, Bailey Anderson, Kenny Ly , Irina my sale person 5 stars
June 14, 2026
I came in for a 30,000 mile service. We were super surprised at how quick they were and they even sent a video showing their inspection. I love that. We were super surprised at how quick they were and they even sent a video showing their inspection. I love that. More
Other Employees Tagged: Rain Ang, Jerrett Wallace , I delta with a couple of people and everyone there is super.
June 05, 2026
The rear wheel cover was not put back on. Drove around with Abbott for a week before I realized it and had to come back in for service. Everyone is always very kind and polite. Additionally, Drove around with Abbott for a week before I realized it and had to come back in for service. Everyone is always very kind and polite. Additionally, I received a check engine light to which they could not figure out what the issue was. I was quoted over $1000 to replace a charcoal canister, but it was not guaranteed that this was the issue so I opted not. additionally, there are always greasy handprints left on the white interior fabric next to the driver door, which are difficult to remove the place, and everybody are always very gracious and friendly. More
Other Employees Tagged: Bailey Anderson, Jerrett Wallace
May 15, 2026
Best personal service. Fast service. I always feel welcome. Everyone is professional and great at what they do. Fast service. I always feel welcome. Everyone is professional and great at what they do. More
Other Employees Tagged: Bailey Anderson, Jerrett Wallace, Lauren Taylor, Gavin Huynh, Kenny Ly
May 12, 2026
My experience is working with the Service Department staff has always been positive. The staff is professional and very helpful. They provide me with detailed information about my car and explain thi staff has always been positive. The staff is professional and very helpful. They provide me with detailed information about my car and explain things thoroughly. In addition, they are very friendly. More
Other Employees Tagged: Kenny Ly
May 03, 2026
Pleasant, friendly, excellent service. I feel they are trustworthy and I am not being taken advantage of. I feel they are trustworthy and I am not being taken advantage of. More
Other Employees Tagged: Bailey Anderson, Jerrett Wallace, Lauren Taylor, Gavin Huynh, Kenny Ly

