Jonathan Jacobs

I will return to Walser because of Jonathan and Jesus. They are awesome. I would buy another car from them. They are awesome. I would buy another car from them. More

by CTANNAHILL Verified Customer Verified Customer

Report | Print

It was a great experience and I appreciated the help with purchasing my new vehicle. purchasing my new vehicle. More

by Greg.Allison Verified Customer Verified Customer

Report | Print

I have called several times to get my paper work,(title, sales tax ,ect,) laramie co. Wyo does not have record either. sales tax ,ect,) laramie co. Wyo does not have record either. More

by jgross6 Verified Customer Verified Customer

Report | Print

Unsatisfied with my buying experience - cannot recommend anyone to buy from this dealership. Greedy sales managers. anyone to buy from this dealership. Greedy sales managers. More

by krob315971 Verified Customer Verified Customer

Report | Print

Johnathon was great! We had looked at BMWs a couple other places and had a few pointed questions. He answered our questions that others couldn’t and gave us a thorough t We had looked at BMWs a couple other places and had a few pointed questions. He answered our questions that others couldn’t and gave us a thorough tour of the vehicle we were considering. Really liked just talking to one person for the whole process instead of a separate finance department. Great experience overall! More

by Tgirard66 Verified Customer Verified Customer

Report | Print

Austin Landers is great, and Walser BMW/MINI of Wichita is a fantastic dealership to work with. is a fantastic dealership to work with. More

by mandi0maria Verified Customer Verified Customer

Report | Print

Working with Jonathan was a delight. I appreciate his no hassle approach and he allowed plenty of time for me to make a decision without pressure. He took the time to walk me through all I appreciate his no hassle approach and he allowed plenty of time for me to make a decision without pressure. He took the time to walk me through all available financing options. The purchasing process was a breeze, once I decided which model I wanted to purchase. More

by carlie.rouse Verified Customer Verified Customer

Report | Print

Hard to put into words. Salesman was outstanding. Service center was below average/poor. Zero communication unless i called them. Usually no one would answer so i would leav Salesman was outstanding. Service center was below average/poor. Zero communication unless i called them. Usually no one would answer so i would leave voice mail. No one would return calls. I would call back and they acted like they didnt care or i was a bother to them. Took a week and a half for them to do "we owe" work on my car. Did provide loaner but made me go to them to drop off/pick up my car. For a luxury brand dealer, i expect much more than what they did. Employees in service dept area standing around talking with other employees ignoring/not paying attention to customers right in front of/next to them. First loaner i was supposed to take had check engine light on so i went back in and told the lady who finally helped me, even though it was pretty clear she wasnt sure of what she was doing as she had to keep going to someone else. She had to go to someone else and told him. He seemed a bit put off. Just got the feeling i was more of a bother than a paying customer. Only person i know the name of was my salesman, Jonathan and he was outstanding More

by Dougie Verified Customer Verified Customer

Report | Print

I would buy from the Walser team again. The process was transparent and they have a good selection of 7 series to choose from. The process was transparent and they have a good selection of 7 series to choose from. More

Report | Print

Jonathan was great to deal with. He was very knowledgeable about the BMW's we looked at and knew the exact answer to any detailed question. He explained everything exceptionally wel He was very knowledgeable about the BMW's we looked at and knew the exact answer to any detailed question. He explained everything exceptionally well and asked us questions to help guide is in the decision making process. More

by fhitschmann Verified Customer Verified Customer

Report | Print