Jonathan Guererro
Jonathan Guererro at Lexus Carlsbad
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Jonathan Guererro

Product Specialist

Lexus Carlsbad

5444 Paseo Del Norte
Carlsbad, CA 92008

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11 Reviews
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11 Reviews

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11 Reviews of Jonathan Guererro

May 04, 2022

Dealership Rating
Employee Rating

Great service and fun atmosphere In these trying time they made my car buying experience amazing More

by JENSTAMOUR
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Martinez, Cyrus Ghahremani

May 24, 2022

Lexus Carlsbad responded

Hello JENSTAMOUR, Thank you for taking the time and giving us 5 stars and your feedback, we sincerely appreciate you, and congratulations on your new car. We hope to be able to serve you in the future. Have a wonderful week ahead. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 17, 2022

Dealership Rating
Employee Rating

excellent amazing salesman. great and wonderful demeanor. not pushy came off as someone who wanted me to have the car i wanted and made the whole car buying experience a easy on More

by ALHOASHORES
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cyrus Ghahremani

May 24, 2022

Lexus Carlsbad responded

Hello ALHOASHORES, Thank you for taking the time and giving us 5 stars. We sincerely appreciate you and we look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 15, 2022

Dealership Rating
Employee Rating

Carlsbad Lexus did everything as promised and went beyond and above to contact Lexus Financial on my behalf. More

by JKIRCHMANN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 24, 2022

Lexus Carlsbad responded

Hello JIRCHMANN, Thank you kindly for taking the time and giving us 5 stars. We sincerely appreciate you and look forward to being able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 07, 2022

Dealership Rating
Employee Rating

Excellent and professional service. We appreciate the courtesy and relaxing atmosphere that that has been present the past 7 years. This is our third car purchased at Carlsbad Lexus. Th More

by ERSULLIVAN888
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 26, 2022

Lexus Carlsbad responded

Hello ERSULLIVAN888, Thank you for taking the time and giving us 5 stars. We are happy to know that our team here is professional and helpful and we thank you for being one of our loyal customers. Congratulations and we look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 02, 2022

Dealership Rating
Employee Rating

Every thing at Lexus Carlsbad Has been GRATE ! !!! Second car and service are the same I would not go or use any one else******* More

by WIREBIZZZ
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Cyrus Ghahremani, John Castillo

Apr 19, 2022

Lexus Carlsbad responded

WIREWIZ20: I am sorry to hear that you feel that we were not able to meet your expectation. My understanding is that your components in question were replaced. My hopes are that everything has worked out well. Please let us know if you have any additional questions, or concerns or if we may be of assistance in the future. Regards, Lori

March 24, 2022

Dealership Rating
Employee Rating

Many Thanks to Jonathan for your excellent service: hard work, patient, answering all my questions with honesty and being professional More

by DBAO2007
Customer Service
Friendliness
Price
Recommend Dealer
Yes

March 23, 2022

Dealership Rating
Employee Rating

First of all they failed to tell me the car only had one key until I was ready to leave and are not willing to get me another key. Very shady! Then I get home and there was no manual of any sort in the car. More

by LESLIEHADLEY
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Dino Asfour

Apr 12, 2022

Lexus Carlsbad responded

Hi LESLIEHADLEY, I am sorry to hear that we did not meet your expectations. We take customer satisfaction seriously and strive to provide an exceptional guest experience. We value you as a loyal guest and would appreciate an opportunity to connect with your further. Lori Smith Customer Relations lsmith@lexuscarlsbad.com (760)871-6353

Apr 13, 2022

LESLIEHADLEY responded

Lori, You are more than welcome to reach out to me. I'm sure you have my number or email address. Leslie Boyer

March 20, 2022

Dealership Rating
Employee Rating

Donald when is the head sales advisors was so kind and courteous and made our time they’re so nice and so did a lot of the other sales people but our own sales person named Johnathan made us feel like he More

by SHELLYSMILES66
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donald Holcomb

March 06, 2022

Dealership Rating
Employee Rating

Salesperson Daniel was attentive and knowledgeable. Finance department up front and competent. A small glitch on a vin number but it appears to all be good now. Service after the sale was dry goo More

by thb34826
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dino Asfour

February 20, 2022

Dealership Rating
Employee Rating

I was quite impressed with is dealership compared to the Mercedes’ one I have been going to, happy with my car decision and Jonathan took good care of me! More

by CYNTHIATENNILLE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
1

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