Jonathan Castaneda

Comprar de mi primer carro Es una experiencia muy hermosa comprar en Nissan de Stockton excelente atención servicio amabilidad y me ayudaron a resolver todas mis dudas respeto c Es una experiencia muy hermosa comprar en Nissan de Stockton excelente atención servicio amabilidad y me ayudaron a resolver todas mis dudas respeto credibilidad y sinceridad More

Report | Print

Great customer service The employees at nissan made me feel welcomed and were very professional. They were on top of everything as far as getting me approve and working with The employees at nissan made me feel welcomed and were very professional. They were on top of everything as far as getting me approve and working with me to get the best deal. More

Report | Print

Service Having bought our Quest early December we had excellent service from Jonathan, Internet Sales Manager. One issue arose about the second key which was Having bought our Quest early December we had excellent service from Jonathan, Internet Sales Manager. One issue arose about the second key which was not made available right away and had to be ordered by the Parts department. The replacement was approved but not without some strong talk as if we had been responsible for the missing key. My negative review relates to an incident about a missing console between the rear (second row) seats. This is a removable console for 2 coffee cups and a medium size compartment. We discovered that it was missing just recently and further discovered that the latch that supports the console and locks it on the floor was also missing. This latch is obviously attached with 4 nuts and bolts requiring tooling to take out if necessary. Both parts being missing, it left 4 small holes (dime size) in the carpet and the body. We took the car back to speak with both service and sales and after a lot of hagling, no replacement was offered. We were, politely but firmly and unequivocally that it was our fault. We whould have known , should have looked when we bought the car. This is a $183 conssole so not really a big deal (although the price online at Nissan USA is 30% cheaper than at this Nissan Dealership!!) But the attitude and lack of willingness to further assist including the sales manager, left us with a very poor feeling. The reason we spoke to the service staff was because we had a carwash done a coulpe weeks back and thought the console could have been taken out during that time. Which later proved to not be the case. So, conclusion: Buyer beware! More

Report | Print

A Woman Car-Shoping Alone This was my first car shopping experience as a woman alone... And it turned out to be the best experience I've had yet! Nissan Stockton sales staff ar This was my first car shopping experience as a woman alone... And it turned out to be the best experience I've had yet! Nissan Stockton sales staff are absolutely wonderful! Very courteous, very friendly, and very helpful and they also offer the Costco member discount, which really made the 'haggling' process so much easier. I plan to go back for my next car there as well !! More

Report | Print

Easy purchase Did my research on what kind of car I needed and wanted. The Rogue Sport Fit what we needed for my family size and what we were going to use it for. E Did my research on what kind of car I needed and wanted. The Rogue Sport Fit what we needed for my family size and what we were going to use it for. Everything I did was pretty much over the phone dealing with my bank and dealing with the salesman at the dealership. All I had to do was walk in sand the papers take the car. More

Report | Print

Don't go there!!! No One EVER EVER go to the Nissan dealership in Stockton. I have never had such a bad experience. We went there to buy My husbands first car. We were No One EVER EVER go to the Nissan dealership in Stockton. I have never had such a bad experience. We went there to buy My husbands first car. We were excited, I wanted to make sure it would be a good experience and we had looked at all our options. He had actually visited the dealership before to test drive. we spent over 4 hours there. The car was quoted in 3 different advertisements at 3 different prices. We negotiated a price, we only wanted 60 months and nothing above 4%. Then they gave me 14%, Then 9 % and then 8%. Finally we realized that we weren't happy with the terms and wanted to leave to think about it. We get a call this morning that we "magically" got 3.9% and the package we wanted and they would drive it to our home and we could sign the papers. So we rearranged our day, missed events that were planned and they arrived at 3 with the car and paperwork. As My husband is calling the insurance company I began to read all the paperwork and sign. Then I see that the numbers are wrong, they made the car more expensive, they made the maintenance package more expensive and while we did get 3.9% interest rate, it was for 72 months. An extra year of payments. We were livid, do they really think we wouldn't see that xxxx? We called and the guy told us that he had said the new time frame to us this morning over the phone. Why would we agree to that? We actually got a better deal last night!!! The guy quickly found the door! Please don't go there. Why are car dealerships so shady??? When we looked at our credit reports, they ran our credit over a dozen times. More

Report | Print

Quick quote, best discounts on my Nissan Frontier These guys were the best dealer I communicated with. They offered a quote straight away, finding a lot of discounts and ultimately the best price with These guys were the best dealer I communicated with. They offered a quote straight away, finding a lot of discounts and ultimately the best price without any haggling. Straightforward and direct. For the actual purchase, we only spent 1.5 hours in the dealership which is honestly pretty fast. Responsive, respectful, friendly, and efficient. More

Report | Print

Costco car buying program Had a great experience finding a Nissan Leaf at Nissan of Stockton. Went to the dealership at around 6 pm and they didn't have the model and color th Had a great experience finding a Nissan Leaf at Nissan of Stockton. Went to the dealership at around 6 pm and they didn't have the model and color that we wanted but were able to locate what we wanted at another dealer and said they could have it ready for delivery the next evening. We agreed on a price and returned the next evening and picked up our new Leaf. More

Report | Print

Overall the experience was good Very positive experience, Mr Castaneda is a good guy and he come across with his dealings. All the people I meet there was nice and professional. I ac Very positive experience, Mr Castaneda is a good guy and he come across with his dealings. All the people I meet there was nice and professional. I accomplished what I needed with the car deal. I am really happy of having bought my first Nissan there. Magaly Abidog. More

Report | Print

Great buying experience Everyone was very helpful and not pushy at all. We came in with an advertisement from another dealership and asked if they would be willing to match Everyone was very helpful and not pushy at all. We came in with an advertisement from another dealership and asked if they would be willing to match the offer and of course the manager said yes. We were then referred to Jonathan who was very helpful, knowledgeable and courteous. He gave us all the time we needed to make up our minds on which model to choose. We will recommend Stockton Nissan to any of our friend who are looking for a new car. Thank you all for your help!! More

Report | Print