Jonathan Boske

Great buying experience Buying a car from MetroWest Subaru with Joshua Ostrow's help has been a wonderful experience. We went in without knowing whether we wanted an Impreza Buying a car from MetroWest Subaru with Joshua Ostrow's help has been a wonderful experience. We went in without knowing whether we wanted an Impreza or a Crosstrek and he was extremely helpful in letting us test both cars. He patiently waited until we had compared cars and models, answering our questions in a professional manner even when we kept going back and forth from one to the other. We appreciated that both him and the manager, Jonathan Boske, stayed much later than closing time without pressuring us to make a decision. And we are extremely grateful to Joshua for offering to deliver himself the car to our house the following day! More

Report | Print

Best car buying experience so far. I just purchased a new 2015 Subaru WRX from my sales guy Josh Geller. This was a great car shopping experience at a very family business oriented typ I just purchased a new 2015 Subaru WRX from my sales guy Josh Geller. This was a great car shopping experience at a very family business oriented type environment. Still organized and professional. Just to give you a perspective and background, between now and 2009, I have purchased and leased a total of 7 cars including my new Subaru, 3 Hondas, 2 VW and 1 Nissan vehicle. I walk in to MetroWest Subaru and I meet Josh. I tell him I really like the WRX and I am interested in leasing the vehicle. Josh right from the get go is friendly, laid back and no pressure type of guy. He showed me what cars he has on the lot and we realized the car I want was not at the dealership yet but was in transit. He gave me numbers on the car before I left the dealership that day on the car which was in transit to the dealer. He did not pressure to collect a deposit from me on a car that wasn't even there yet. Although given the supply and demand on the WRX type of vehicle with the trim and color of my choice and the fact that only one was coming in, it would have made sense to put a deposit on the car and guarantee it. I at the time did not know if I was going to or be able to purchase this car. There were variables in place such as purchase price, my current lease which had 4 payments on it and not knowing if leasing or purchasing was the right option for me. I did my homework and realized that Josh has provided me with a very competitive and aggressive (within the market) for the car I wanted. Josh and I kept in touch to see when the car would arrive and from the beginning he set timeline expectation pretty accurate. Once we new the car was in the country and he still was going to have only 1 car that was unique to my liking, we decided it was time to put a deposit on the car. From there on end, it was very easy to negotiate my financing decision and what I needed to with my trade. When you go in, feel free ask Josh.. It really all worked out perfect for my situation. Sales manager Jonathan Boske was too friendly and no pressure. Very matter of fact, here is my options lets figure out the best options that fit "me the consumer's needs" He truly only interacted to prove that we were heading in the right directions and the give guidance. Finally when I dealt with the finance manager Brian Hebert to sign off all the paperwork, he did not push any product on me either. He went over what was covered under manufacturers warranty. Because I was financing for an extended amount of time, he showed me two to three comprehensive (bumper to bumper) coverage options. The price was fair and given all the electronics and gadgets in the car, I wanted the piece of mind. (back up camera, all the fancy digital screen, sunroof, awd system, turbo, etc) After everything was complete, Josh introduced me to my new car and all the gadgets and unique things about the car that I was not familiar with. He walked me through the service department and introduced me to them and explained their process of oil changes, service and after hours drop off procedures. Thank you very much to you guys and I hope that this review shows your strengths to future car shoppers and at least allows them to come meet you. I am certain they also will be pleased. Kayhan More

Report | Print

WOW! Amazing customer service! In a word: WOW! Just came in this past weekend. I was looking for something reliable for the "impending doom of snow" that Boston will always be. In a word: WOW! Just came in this past weekend. I was looking for something reliable for the "impending doom of snow" that Boston will always be. I didn't have anything set up ahead of time so I started down Rt. 9 until I hit a plethora of dealerships. I have to be honest: I did not stop here first. There are plenty of options but let me save you some time... GO HERE! Not only do these guys make you feel at home but as miserable of an experience it can be in my past "dealing with dealerships", this was a pleasure. Ask for Tony Chahwan. He is hands down the best! We have a 14 year old now and we are already planning on checking out their used cars too for this one... Tony and the crew made this a perfect experience. Call ahead and make an appointment because these guys get busy! Thanks, Tony! More

Report | Print

This is my third car from Marc at Metrowest Subaru, all of the purchases have been pleasant and easy. They are true professionals, knowledgeable and listen well to the customer. of the purchases have been pleasant and easy. They are true professionals, knowledgeable and listen well to the customer. More

Report | Print

I live in NY and my wife and I searched all over the east coast for a mini van. We recently had twins and wanted to make sure we had the right vehicle for our family. I had a friend that recommended I call coast for a mini van. We recently had twins and wanted to make sure we had the right vehicle for our family. I had a friend that recommended I call Metrowest in Natick, MA because they have access and can find all types of vehicles. Everyone I spoke to and dealt with at Metrowest was amazing. They followed up immediately and made everything clear throughout the process. They even took the time to fill out all the confusing and necessary paper work out required for the DMV. When we arrived to the dealership to pick up the new vehicle, all of the employees were kind, professional and willing to help. I highly recommend Metrowest and we will certainly purchase our next vehicle from them. More

Report | Print

A warm and friendly dealership and atmosphere! From A warm and friendly dealership and atmosphere! From walking in the door, to assisting in every aspect of my search for the right vehicle, MetroWe A warm and friendly dealership and atmosphere! From walking in the door, to assisting in every aspect of my search for the right vehicle, MetroWest, and specifically Josh were fantastic. Answering my questions, and sharing just the information I needed, rather than some pre-planned script about every feature that the car has. There was no pressure when we indicated we needed to have some lunch, nor when we said there were a couple more vehicles we wanted to look at. We were back that same day and made the deal. The staff were even so good as to stay after hours, not rushing to move us out the door. Jonathan was fantastic in explaining the options, warranties, and all of the documentation/fees and other aspects of becoming a Subaru Owner. I can't thank MetroWest enough for what I know will be the best car I have ever owned! More

Report | Print

We did a lot of research prior to visiting MetroWest and had a good idea of the car we were looking for, a 2011 Outback. We were referred to Matt Donadio, one of the sales representatives at MetroWest. had a good idea of the car we were looking for, a 2011 Outback. We were referred to Matt Donadio, one of the sales representatives at MetroWest. From the beginning, Matt was very easy going. He made us feel comfortable and listened to what we were looking for. While we knew we wanted the Outback, there were many trims and options to choose from. Matt was VERY patient and did a great job explaining the differences between them. His knowledge of the car was extensive and really helped to finalize our decision. In the end, we got the car we wanted, the color we wanted, the features we wanted - all for a great price. Throughout the process we also worked with Jake who was very pleasant. VJ, the sales manager, was also great to work with. Even the financing process was simple. Jonathan was straightforward, informative, and got us a better rate than we expected! Overall our experience at MetroWest Subaru was great. We highly recommend Matt Donadio to anyone looking for a Subaru. More

Report | Print

I had a great experience purchasing my 2011 Impreza sedan from MetroWest Subaru. They did a straight up deal with me from start to finish. I had requested prices online from four local dealerships. I visited from MetroWest Subaru. They did a straight up deal with me from start to finish. I had requested prices online from four local dealerships. I visited MetroWest first because they had given me the lowest price. Though I was skeptical when I walked in, I met Sam, the Sales Consultant, who said he would sell me the car for the price they had quoted. I was surprised but was not ready to commit at the moment because I wanted to check around. Sam introduced me to V.J., the Sales Manager, who assured me that the deal was what it appeared to be, and then they let me walk out the door with no pressure. I greatly appreciated that. I visited another dealership in my own back yard and was basically dismissed because I was not ready to do the deal then and there. I did some further checking via e-mail, based on the price that MetroWest had committed to, and determined that I was going back the following day. They knew I was not looking for any options, so they did not push any. We discussed a figure for my trade, which was a 12 year old car with 160,000 miles on it. They gave me what I felt was a fair price. I already had my own financing, so they weren't getting any benefit from that. We signed the deal. They found me what I wanted and I picked up my new car a week and a half later. They were all gracious and respectful throughout the process, a real pleasure to do business with. More

Report | Print

I chose MetroWest Subaru primarily because of proximity to my home. My first impression visiting the dealership was extremely positive and subsequent visits, phone calls, etc. continued that first experie to my home. My first impression visiting the dealership was extremely positive and subsequent visits, phone calls, etc. continued that first experience. I have nothing but good things to say with respect to the purchasing process. I always felt that I was being helped to purchase a car rather than the old traditional “being sold a car” approach I had experienced at other dealerships. Congrats! This actually makes buying a car enjoyable. I worked with a representative named Tony. Tony was cordial, knowledgeable, and patient - always quick to get back to me with answers to my numerous questions. All of the others that I interacted with, either on the phone, or in person, were equally pleasant. My wife and I were initially undecided on which model we wanted – multiple test drives helped us finalize this decision. Special thanks to Marc who coordinated the second set of test drives, and also Matthew, VJ, and Jonathon. I had done a lot of online research on features and prices. I was expecting a long negotiation, but was pleasantly surprised when they beat my best offer by quite a lot. I was also impressed with the discussion with the financial specialist. Very organized, efficient, knowledgeable, and totally non-pushy. All in all, I was impressed with MetroWest dealership, the purchase process, and especially the people. More

Report | Print

I have leased two cars from this dealership. The staff is friendly, patient, and attentive. All my questions were answered without judgement. I would not hesitate to continue to business with MetroWest, is friendly, patient, and attentive. All my questions were answered without judgement. I would not hesitate to continue to business with MetroWest, and have recommended it to my friends, family, and associates. Love the Subarus too! More

Report | Print