Jonathan Bookstein

I bought a new outback from heritage Subaru some years back. I worked with my same salesman who was able to work with me on a Mazda. Pretty convenient having the dealers brands next to each other. My sale back. I worked with my same salesman who was able to work with me on a Mazda. Pretty convenient having the dealers brands next to each other. My salesman Cary Hoffman is a character and we get along very well. Paris the sales manager work with me on a deal to get the car care package which was much appreciated. Overall experience was very good. More

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May Farris from the moment we walked into the show room was attentive to our needs and worked on our behalf to secure a fair and I would say favorable deal for us. She was professional and knowledgeable a was attentive to our needs and worked on our behalf to secure a fair and I would say favorable deal for us. She was professional and knowledgeable and we could not have worked with a more qualified salesperson. More

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Very professional, honest, and clear. There was no attempt to pull a fast one and the dealership did not simply seem interested in earning a quick buck. It seemed that everyone involved w There was no attempt to pull a fast one and the dealership did not simply seem interested in earning a quick buck. It seemed that everyone involved was honest and straightforward and was really interested in earning my business on a fair sale. More

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I had a good experience, they explained everything and very nice people to work with. very nice people to work with. More

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We were helped by Mariah Johnston and she could not have been more helpful and courteous. She was absolutely amazing and very helpful during the internet outage that held us hostage for hours. been more helpful and courteous. She was absolutely amazing and very helpful during the internet outage that held us hostage for hours. More

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Complete Customer service at the beginning, during, and after the sale!!! I also received a call from management after the sale to make sure all aspects of the sale were covered including service in the fu after the sale!!! I also received a call from management after the sale to make sure all aspects of the sale were covered including service in the future!! More

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I have purchased many vehicles from Heritage Subaru Catonsville. Wouldn't consider going anywhere else. May Farris, my sales person, is a great asset to the company. The managers, Paris and Nate, were Catonsville. Wouldn't consider going anywhere else. May Farris, my sales person, is a great asset to the company. The managers, Paris and Nate, were also outstanding! More

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May was great, chill, easy to work with and attentive- good energy. The others at the dealership were helpful and professional. good energy. The others at the dealership were helpful and professional. More

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Frederick James was great to work with at subaru heritage Catonsville. I got a great black Friday special. The GM Nate was good with trade offer and Andy the manager made the deal easy. My finance rep John a Catonsville. I got a great black Friday special. The GM Nate was good with trade offer and Andy the manager made the deal easy. My finance rep John also did well.They have a good team. More

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Paris, the Sales General Manager at Heritage Subaru in Catonsville, played a pivotal role in making my car-buying experience exceptional. His leadership and commitment to customer satisfaction were eviden Catonsville, played a pivotal role in making my car-buying experience exceptional. His leadership and commitment to customer satisfaction were evident from start to finish. Paris was approachable, professional, and genuinely invested in ensuring everything went smoothly. He even took the time to check in personally and make sure I was happy with my purchase. It’s rare to see this level of care and involvement from a GM, and it truly made all the difference. Thank you, Paris, for creating such a positive and memorable experience! More

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