Jonathan Barber

I special ordered a 2026 Ford Mustang GT Premium Convertible from Duval Ford after spending nearly two months searching dealership inventory online across Charleston, Atlanta, Southeast Georgia, and Convertible from Duval Ford after spending nearly two months searching dealership inventory online across Charleston, Atlanta, Southeast Georgia, and Jacksonville. During that search, Duval Ford stood out because their Internet Manager was professional, responsive, and willing to answer my questions through email, phone calls, and text messages. Twenty-two minutes after I emailed Duval Ford about ordering a 2026 Ford Mustang GT Premium Convertible with a 6-speed manual transmission in Grabber Blue Metallic paint, Jonathan Barber replied, “Thank you for your reach out on the Ford Mustang with the specific build. I do not have one like that, but I am happy to get it built for you and then you can just wait for it to come in.” That response stood in sharp contrast to another dealership, where I was told that “the owner does not want anything to do with your car” because it was Grabber Blue Metallic with a manual transmission. To me, that highlighted the difference between a dealership focused on customer service and one focused primarily on the business risk of ordering a vehicle that was not already on the dealership floorplan. The ordering process was easy and included a refundable deposit. Communication with Jonathan stayed consistent, pricing was transparent, and any manufacturer pricing discounts in effect at the time of delivery will be applied to the purchase. At delivery, I had an engaging car-enthusiast discussion with Finance Manager Rick Garcia about manufacturer-planned maintenance, lubricant specifications, and Duval Ford’s commitment to customer service. Duval Ford earned my business because they were willing to do what other dealerships were not: listen to the customer, answer questions, and make the special-order process straightforward. From the first email through delivery, the experience reflected a dealership culture focused on customer service, and I would highly recommend Duval Ford to anyone considering a new Ford purchase. More

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Everyone there treats me like Family love doing business with Duval Ford. Thank everyone at Duval Ford you have my business as long as I'm in the Jacksonville, FL. with Duval Ford. Thank everyone at Duval Ford you have my business as long as I'm in the Jacksonville, FL. More

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Rick Garcia was incredible and really helped the deal feel like I was working with an old buddy, rather than a dealership. feel like I was working with an old buddy, rather than a dealership. More

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Everything went super smooth and super helpful amazing dealership would recommend to anyone that needs help. dealership would recommend to anyone that needs help. More

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Jonathan was a rock-star. He worked with me to find what I wanted at the price point I was planning to pay. He made sure that I was comfortable and happy throughout the entire He worked with me to find what I wanted at the price point I was planning to pay. He made sure that I was comfortable and happy throughout the entire process. More

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Well you could have done a better job balancing my tires twice. I had to go to Paul Clark Ford to get it done as they said it was off by .25 and showed me the picture of the two tires twice. I had to go to Paul Clark Ford to get it done as they said it was off by .25 and showed me the picture of the two tires More

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Very professional and easy to work with! I would definitely purchase a vehicle from Duval Ford again. I would definitely purchase a vehicle from Duval Ford again. More

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Duval Ford, my sales consultant Jonathan and the finance manager Jason were all top notch. Great experience manager Jason were all top notch. Great experience More

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