Jon Webster | Page 7

Friendly/Good Customer Service Our salesman, Chris Slack, was very friendly, personable, and provided excellent customer service. We had an issue with one of the vehicles we purcha Our salesman, Chris Slack, was very friendly, personable, and provided excellent customer service. We had an issue with one of the vehicles we purchased. It was handled quickly and very efficiently as possible. More

by Wendi Verified Customer Verified Customer

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Jon and the team were awesome! Great experience buying my new explorer! The process was very smooth and not high pressure. Jon listened and responded accordingly to what I was looki Great experience buying my new explorer! The process was very smooth and not high pressure. Jon listened and responded accordingly to what I was looking for. Scott was personable when I picked up the car and Mike was great going through the finance process. More

by Renee S Verified Customer Verified Customer

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Friendly service Professional and pressure free experience. I would definitely recommend this dealership to my friends and family. I would only ask that the time to bu Professional and pressure free experience. I would definitely recommend this dealership to my friends and family. I would only ask that the time to buy a vehicle be shortened. More

by john.b4178 Verified Customer Verified Customer

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purchase of a new vehicle Mike , Chris and Jon were very helpful and took the time to explain everything about purchasing my new escape, Chris and I went to the Chapman Ford de Mike , Chris and Jon were very helpful and took the time to explain everything about purchasing my new escape, Chris and I went to the Chapman Ford dealership in columbia pa to find the vehicle. I did not expect that. It was a pleasant surprise. I would recommend this dealership to anyone!!!! More

by beabug21980 Verified Customer Verified Customer

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Easy simple experince Great Experience with Scott Greiner, Jon Webster and Mike Mumma. Easy and simple process changing from one lease to the next! Great Service as always Great Experience with Scott Greiner, Jon Webster and Mike Mumma. Easy and simple process changing from one lease to the next! Great Service as always! More

by amitchell7 Verified Customer Verified Customer

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Always a great experience! It is always a smooth process of finding the vehicle I want, getting the paperwork done and taking delivery of my new vehicle! Everyone there is frien It is always a smooth process of finding the vehicle I want, getting the paperwork done and taking delivery of my new vehicle! Everyone there is friendly and helpful! They don’t stop working to make you happy with your purchasing decision. More

by webclif23 Verified Customer Verified Customer

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Fantastic Team Great team of sales associates. If one was busy another came to support. Didn't feel like a number who wanted to buy a car. Felt appreciated and we Great team of sales associates. If one was busy another came to support. Didn't feel like a number who wanted to buy a car. Felt appreciated and welcomed. More

by zweiankunft Verified Customer Verified Customer

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Going the Extra Mile for Customers John Meshy and Jon (in finance Dept) were genuine and accommodating to meet our needs. We came in indecisive as to what we were looking for in a car. John Meshy and Jon (in finance Dept) were genuine and accommodating to meet our needs. We came in indecisive as to what we were looking for in a car. They found us a car under our budget and treated us like family. We will definitely come back in the future to purchase our next car from them. Thank you for going the extra mile for us! More

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GREAT Buying Experience at CHAPMAN FORD The buying experience at Chapman Ford was great. From the ease of turning in my leased 2017 Explorer to Chapman Ford searching for a 2018 Explorer tha The buying experience at Chapman Ford was great. From the ease of turning in my leased 2017 Explorer to Chapman Ford searching for a 2018 Explorer that I was looking to purchase with the color and equipment packages I was looking for. AND it continued with getting me the financing for the new vehicle that fit my budget. Everyone involved put their best foot forward and made those experience quick and easy and enjoyable. I would highly recommend Chapman Ford to anyone looking to buy a vehicle. I especially wanted to thank Tony Torres who went out of his way and resolved a few minor vehicle issues. Hopefully I named all that were involved in the purchase of my 2018 EXPLORER XLT. More

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Great Customer Service Start to Finish From the time I sent the first inquiry email on Monday morning until we were driving the Escape off the lot as our own Wednesday morning we meet some From the time I sent the first inquiry email on Monday morning until we were driving the Escape off the lot as our own Wednesday morning we meet some fine people who all fill their roles at Chapman very well. My wife & I were treated with respect & professionalism as it related to our questions, concerns & our price range. All were met to our complete satisfaction. You won't go wrong at this dealership if you're in search of your next vehicle. More

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