Jon Webster

5 STAR EXCELLENT CUSTOMER EXPERIENCE! I saw the exact used car I wanted online from my home in Florida and received immediate contact from Ryan with tons of additional information and vi I saw the exact used car I wanted online from my home in Florida and received immediate contact from Ryan with tons of additional information and videos. A quick and satisfying negotiation led me to fly up to complete my purchase! I was greeted upon arrival like an old friend and took a test drive. Exactly as described! My sales rep, Anthony, was extremely knowledgeable about the vehicle and guided me through the sales process beautifully! Jared in finance made the paperwork amazingly smooth and quick! I arranged to have the car transported back to Florida and the GM, Jason, could not have been more helpful throughout the entire purchase transaction. The facility was beautiful and ll staff were kind, friendly, and sympathetic to my having to get back to Harrisburg to catch a flight back to FL! I cannot say enough good things about this dealership and the amazing staff! I was treated like a bought a new $150K vehicle, not my $16K used car! Kudos to General Manager Jason Mummau's leadership for creating a confidence inspiring and caring environment and staffing with professionals who are product and process knowledgeable, kind, courteous, and professional! If you would like to purchase a vehicle from a dealership with INTEGRITY, go to Chapman Ford in Lancaster!! It was TOTALLY WORTH MY TRAVEL TIME AND EXPENSE TO BUY FROM CHAPMAN!! More

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Awesome dealership! They go out of their way to make the customer happy. I will deal with them again. They go out of their way to make the customer happy. I will deal with them again. More

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Tyler was very knowledgeable and helped us get into the Bronco of our dreams. The process was so smooth and quick. Thank you so much! Bronco of our dreams. The process was so smooth and quick. Thank you so much! More

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Great experience, would always buy my cars from Chapman Ford and their team. The entire staff is knowledgeable and friendly. Ford and their team. The entire staff is knowledgeable and friendly. More

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Many thanks to John on making the deal seamless and efficient. I highly recommend John and the Chapman Sales and Service teams in Lancaster. efficient. I highly recommend John and the Chapman Sales and Service teams in Lancaster. More

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Erik Janco was great to work with in securing our new vehicle. He was very professional, listened acutely to our situation and went over and beyond helping us with our unique insurance and title situati vehicle. He was very professional, listened acutely to our situation and went over and beyond helping us with our unique insurance and title situation. I loved his humor and his caring personality. I will definitely recommend Erik to our friends and family. More

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My salesmen John went above and beyond what a salesmen should do. I would consider Chapman Ford for my next car purchase. should do. I would consider Chapman Ford for my next car purchase. More

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I went to the Lancaster location with a specific list of options because of a disability and Alvonte made this a great experience even though there was nothing in the area meeting our needs. We decided to options because of a disability and Alvonte made this a great experience even though there was nothing in the area meeting our needs. We decided to bring my wife in and have her decide what was the best for her. In the end we found the car she needed and was happy with. This was a great experience and I would highly recommend this dealership. More

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Great experience, John Hatzis was a tremendous help. Very enjoyable working with him. Overwhelmingly satisfied with my vehicle. Very enjoyable working with him. Overwhelmingly satisfied with my vehicle. More

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Chapman Ford Lancaster is now my Dealership. Tyler Dahowski is one of the best sales guys I've ever had. He took the time to really listen to my needs and wants. No pressure to purchase at an Tyler Dahowski is one of the best sales guys I've ever had. He took the time to really listen to my needs and wants. No pressure to purchase at anytime during my visit. Jared Meshey was great when it came time for finances and Jon Webster kept checking to make sure we were happy. Tyler Dahowski has an excellent team and is truly an asset to Chapman Ford. HOLD ON TO HIM!! More

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