Jon Thomas
Jon Thomas at Marietta Toyota

Jon Thomas | Page 3

Service Manager

Marietta Toyota

750 Cobb Pkwy SE
Marietta, GA 30060

4.4
112 Reviews
4.4

112 Reviews

Write a Review

112 Reviews of Jon Thomas

May 19, 2023

Dealership Rating
Employee Rating

Great service no hassle an finishes when the time they give is accurate or earlier More

by Solobeatz89
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Keith Mitchell

May 26, 2023

Marietta Toyota responded

Hi SB89, we're revved up by your 5-star review! It's great to know our no-hassle service and accurate timing hit the mark. Remember, your Toyota's next maintenance sprint is due in 6 months or after 5,000 miles. Until then, enjoy the hassle-free ride!

May 15, 2023

Dealership Rating
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Overall, it’s a great location and the service is great. I just wish the staff will be a little bit more inviting and acknowledge customers as they drive up to the service department. More

by Asrobe6092
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Recommend Dealer
Yes
May 15, 2023

Marietta Toyota responded

Thank you for the feedback! We're glad to hear that you had a great service experience with us. We appreciate your suggestion and will work on making sure our staff provides a more welcoming experience for all customers. We hope to see you again soon!

May 13, 2023

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They were very professional, and did excellent work. Let me know how things are progressing. More

by ksadeckas
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Recommend Dealer
Yes

Other Employees Tagged: Keith Mitchell

May 15, 2023

Marietta Toyota responded

Thank you for the great review, K.D.! We're glad to hear that your experience at Marietta Toyota was fast, easy, and professional. Our team always strives to keep our customers updated and provide excellent service. We appreciate your business and look forward to serving you again in the future!

May 13, 2023

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Jon always take care of business in a pleasant, professional expedient manner. He has great customer service skills. More

by Willie Jr.
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Recommend Dealer
Yes
May 15, 2023

Marietta Toyota responded

Thank you for your wonderful review, Willie Jr.! We're delighted to hear that Jon provided excellent service and made your experience fast and easy. We appreciate your business and look forward to seeing you at Marietta Toyota again in 6 months or 5,000 miles, whichever comes first.

May 13, 2023

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My service representative was not friendly at all. No smile, just real dry. Reggie. Thanks More

by Blondieg36
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Keith Mitchell

May 15, 2023

Marietta Toyota responded

Dear Blondieg36, we appreciate your feedback and are sorry to hear that your experience with our service representative was less than satisfactory. We strive to provide exceptional customer service and will use your feedback to improve. We hope to have the opportunity to better serve you in the future.

May 15, 2023

Blondieg36 responded

Thank you.

May 13, 2023

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Unfortunately I was involved with a young lady who had been stabbed. Your staff was quick to respond and assist me with her and injuries until the first responders arrived. It was very admirable of the More

by Daryl
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Recommend Dealer
Yes

Other Employees Tagged: Keith Mitchell

May 15, 2023

Marietta Toyota responded

Dear Darryl, Thank you for sharing your experience at Marietta Toyota. We are glad to hear that our staff was quick to respond and assist in a time of need. We're grateful that the situation ended well and that the young lady was able to get help. We appreciate your kind words and look forward to seeing you again (hopefully without the paramedics being called this time).

May 13, 2023

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Quick and efficient, all the staff were super friendly! I will be back for all my futures car problems More

by Meme0529
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Keith Mitchell

May 15, 2023

Marietta Toyota responded

Thank you for the kind words, Meme0529! We're glad to have made your experience with us a positive one. We'll be here for any future car problems you may encounter.

April 04, 2023

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My Camry has been serviced by Marietta Toyota for several years and is running like a charm. I have always been satisfied with the service rendered. More

by mcarlson4316
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Recommend Dealer
Yes

Other Employees Tagged: Stephanie Kroll

Apr 05, 2023

Marietta Toyota responded

Excellent! We are pleased to hear that our Service Team at Marietta Toyota has provided excellent service to you and kept your Camry running like a charm. We greatly appreciate you choosing Marietta Toyota on Cobb Parkway South for all your automotive needs!

March 22, 2023

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The service was fast and they have great customer service. I will be returning here. More

by krystalbearbrown
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Keith Mitchell

Mar 23, 2023

Marietta Toyota responded

Awesome! Thanks Krystal for letting us know that our Service Team has taken excellent (and fast) care of you and your Toyota!

March 12, 2023

Dealership Rating
Employee Rating

This dealer offers excellent sales and service. Service work is done quickly and professionally. Generally pleased. More

by Lee
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Keith Mitchell

Mar 13, 2023

Marietta Toyota responded

Thank you for sharing your 5 out of 5 stars review Lee! We appreciate you choosing Marietta Toyota on Cobb Parkway South, for all your automotive needs!

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