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Jon Shelton

Overview Reviews (9) Inventory (583)

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Jon Shelton

Service Advisor

Lynn Layton Chevrolet

2416 Highway 31 S
Decatur, AL 35601

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4.4

9 Reviews

Overview Reviews (9) Inventory (583)

4.4

9 Reviews

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9 Reviews of Jon Shelton

June 21, 2026

Dealership Rating

Employee Rating

I told them I had an issue with some rattling and was just dismissed, also inquired about the ceramic coat and was dismissed by 3 people, I have all the maintenance packages and still they try to charge just dismissed, also inquired about the ceramic coat and was dismissed by 3 people, I have all the maintenance packages and still they try to charge me every time More

by regenarye

Verified Customer

Recommend Dealer

Other Employees Tagged: Jon Shelton

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Jun 22, 2026 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us. We understand that it can be frustrating to feel dismissed regarding your concerns about the rattling and the ceramic coat. At Lynn Layton Chevrolet, we strive to address all customer inquiries thoroughly. Our team appreciates your feedback and encourages you to reach out directly to ensure you receive the service you deserve. Thank you for bringing this to our attention. Sincerely, The Lynn Layton Chevrolet Team

June 18, 2026

Dealership Rating

Employee Rating

Had an appointment and had to wait almost two hours for tire rotation and oil change. tire rotation and oil change. More

by GRAMMYMENCIA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jon Shelton

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Jun 19, 2026 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the wait time for your tire rotation and oil change. At Lynn Layton Chevrolet, we strive to provide efficient service and your input helps us improve. If you have any further concerns or would like to discuss your visit, please feel free to reach out to us. We hope to serve you better in the future. Sincerely, The Lynn Layton Chevrolet Team

June 14, 2026

Dealership Rating

Employee Rating

Was able to get in and out in a reasonable amount of time. Staff was helpful in making coffee in waiting area. time. Staff was helpful in making coffee in waiting area. More

by PBUFORD401

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jon Shelton

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Jun 14, 2026 -

Lynn Layton Chevrolet responded

Thank you for your positive feedback! We’re glad to hear that you had a quick and pleasant experience at Lynn Layton Chevrolet. Our team always strives to provide a welcoming environment, including coffee in the waiting area. We appreciate your support and look forward to seeing you again soon! Sincerely, The Lynn Layton Chevrolet Team

June 13, 2026

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Employee Rating

After the car was moved to the service area work was completed quickly; but I did have to wait a while before then. Service department was very busy completed quickly; but I did have to wait a while before then. Service department was very busy More

by danlucy52

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jon Shelton

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Jun 14, 2026 -

Lynn Layton Chevrolet responded

Thank you for your feedback, Dan! We appreciate your patience while waiting and are glad to hear the work on your vehicle was completed quickly. Our service department strives to provide the best service possible, and we look forward to assisting you again at Lynn Layton Chevrolet. If you have any further questions or concerns, please feel free to reach out. Sincerely, The Lynn Layton Chevrolet Team

June 06, 2026

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Employee Rating

The employees were friendly and helpful. Another Chevrolet dealer ship where I bought the car done me wrong and Lynn Layton help to make it right . I was impressed. Another Chevrolet dealer ship where I bought the car done me wrong and Lynn Layton help to make it right . I was impressed. More

by mjr56669

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jon Shelton

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Jun 06, 2026 -

Lynn Layton Chevrolet responded

Thank you for your amazing review! We’re glad to hear that our friendly and helpful team at Lynn Layton Chevrolet was able to assist you and make things right after your experience with another dealership. Your satisfaction is our top priority, and we appreciate your trust in us. Looking forward to serving you again in the future! Sincerely, The Lynn Layton Chevrolet Team

June 06, 2026

Dealership Rating

Employee Rating

Very organized and prompt. Commutated well and helpful with paying with points. A great experience Commutated well and helpful with paying with points. A great experience More

by SCOTT_PATE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jon Shelton

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Jun 06, 2026 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review, Scott! We’re thrilled to hear that you had a great experience at Lynn Layton Chevrolet. Our team strives to provide organized and prompt service, and it’s fantastic to know that our communication and assistance with paying with points made a positive impact. We look forward to seeing you again soon! Sincerely, The Lynn Layton Chevrolet Team

June 04, 2026

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Employee Rating

My experience was good. I tried to pay with a coupon that had expired, and the cashier would not honor it. I thought the customer was right, and should have been accepted. I I tried to pay with a coupon that had expired, and the cashier would not honor it. I thought the customer was right, and should have been accepted. It was only $10 off the bill. That would have shown good customer service. Lynn Layton is a multi million company that could not accept a $10 coupon. Make it make sense. More

by LYNNHOWZE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: I think his name was Bob. But I'm not sure.

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Jun 05, 2026 -

Lynn Layton Chevrolet responded

Thank you for your feedback. We appreciate you sharing your experience with us, and we understand your concerns regarding the expired coupon. At Lynn Layton Chevrolet, we strive to maintain high standards of service, and feedback like yours helps us improve. We hope to have the opportunity to serve you better in the future. Sincerely, The Lynn Layton Chevrolet Team

June 04, 2026

Dealership Rating

Employee Rating

Great experience. Knowledgeable, helpful, and easy to work with Had my vehicle ready ahead of schedule Knowledgeable, helpful, and easy to work with Had my vehicle ready ahead of schedule More

by petteca1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jon Shelton

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Jun 04, 2026 -

Lynn Layton Chevrolet responded

Thank you for your kind words! We’re glad to hear that you had a great experience at Lynn Layton Chevrolet. Our team strives to be knowledgeable and helpful, and it’s wonderful to know that we met your expectations. We look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

June 03, 2026

Dealership Rating

Employee Rating

Excellent service! My wait time was minimal and Jon was very helpful. I will be back! My wait time was minimal and Jon was very helpful. I will be back! More

by joettat

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 04, 2026 -

Lynn Layton Chevrolet responded

Thank you for the fantastic review, Joe! We’re thrilled to hear that you had an excellent experience with minimal wait time and that Jon was able to assist you. We look forward to welcoming you back to Lynn Layton Chevrolet! Sincerely, The Lynn Layton Chevrolet Team

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