Jon Shapiro

Good customer service, clean and attractive location ,everyone is friendly and willing to help , good service over all . ,everyone is friendly and willing to help , good service over all . More

by sophiabfarid Verified Customer Verified Customer

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Nye service was very professional and helpful in fixing my tire in a timely manner my tire in a timely manner More

by junior23459 Verified Customer Verified Customer

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Good customer service , nice people to deal with , every time I’m there they treat me like a VIP :-) time I’m there they treat me like a VIP :-) More

by sophiabfarid Verified Customer Verified Customer

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Very accommodating. Always help me when I need it. I do not care that they put my old battery in my hatch as It is too heavy for me to dispose of. Always help me when I need it. I do not care that they put my old battery in my hatch as It is too heavy for me to dispose of. More

by jfurney Verified Customer Verified Customer

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Service was fast, curious, and professional. All the qualities you look for in a proider. All the qualities you look for in a proider. More

by jenpop6 Verified Customer Verified Customer

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Very happy with the service I was in and out within five minutes, very friendly and knowledgeable. minutes, very friendly and knowledgeable. More

by rdite Verified Customer Verified Customer

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Our Rome VW (Nye) has great employees, a very Knowledgeable service team, and a lovely facility. Oh ~ and pretty nice cars, too! My only concern is the cost ~ the hourly diesel rate very Knowledgeable service team, and a lovely facility. Oh ~ and pretty nice cars, too! My only concern is the cost ~ the hourly diesel rate very high (for me). More

by vickystockton7477 Verified Customer Verified Customer

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The service department helped us with an unanticipated issue with our car on New Year's Eve. We were very appreciative!! issue with our car on New Year's Eve. We were very appreciative!! More

by cyndi_losurdo Verified Customer Verified Customer

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Very professional, straight forward and excellent treatment. Tina took really good care of me as a customer. Very pleased with the service department and the quality job the mechanics perform. Overal treatment. Tina took really good care of me as a customer. Very pleased with the service department and the quality job the mechanics perform. Overall experience was an A+. More

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Tina helped my very first service experience at Nye VW in Rome to go absolutely perfect! She was so above and beyond helpful. It was a pleasure working with her. She really seems to care about her customers. Rome to go absolutely perfect! She was so above and beyond helpful. It was a pleasure working with her. She really seems to care about her customers. If she didn’t know an answer to a question, she’d ask someone there that did know. She was never condescending or made me feel uncomfortable in any way. I appreciated her kindness and attention to detail with my first VW vehicle. I am definitely going to go back to her. Nye VW has a gem with Tina. I hope she gets a positive response from her boss in some way. She truly deserves it! Thank you Tina for all of your help. I look forward to working with you again. More

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