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Jon Roman

Overview Reviews (31) Inventory (178)

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Jon Roman

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Jon Roman

Sales & Leasing Consultant

Nucar Chevrolet of Lowell

831 Rogers St
Lowell, MA 01852

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4.9

31 Reviews

Overview Reviews (31) Inventory (178)

4.9

31 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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31 Reviews of Jon Roman

December 08, 2024

Dealership Rating

Employee Rating

Great service Jim is the best very knowledgeable and thoughtful would use recommend to use thoughtful would use recommend to use More

by Jjm

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Alesse, Anthony Scenna, Mike "Marty" Martyniak, Blake Nunn, Pedro Luna, Jamal Antongeorgee, Blaine Marren, Ikeis Franco, Josef Whebi

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Dec 10, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! We appreciate your kind words about Jim and are thrilled to hear that you had such a positive experience with his knowledgeable and thoughtful service. At Nucar Chevrolet of Lowell, we strive to provide great service to all our customers. We hope to see you again soon! - Steve Alesse, General Manager

November 15, 2024

Dealership Rating

Employee Rating

Friendly and understanding staff helped us land our new vehicle and trade our old one vehicle and trade our old one More

by JENRICO106

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Steve Stempien

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Nov 18, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful feedback! I'm thrilled to hear that our friendly and understanding staff helped you with your new vehicle and trade-in. At Nucar Chevrolet of Lowell, I strive to make every customer experience a great one. I appreciate your support and hope to see you again soon! - Steve Alesse, General Manager

November 07, 2024

Dealership Rating

Employee Rating

Jonathan and Pedro were so helpful, every step of the way, and so patient when a bank snafu resulted in a delayed payment. Both have been a pleasure to work with! way, and so patient when a bank snafu resulted in a delayed payment. Both have been a pleasure to work with! More

by RKENNEDY1956

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Pedro Luna

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Nov 08, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for sharing your experience! We're thrilled to hear that Pedro and our team provided you with helpful and patient service at Nucar Chevrolet of Lowell. We appreciate your kind words and look forward to seeing you again in the future! - Steve Alesse, General Manager

October 10, 2024

Dealership Rating

Employee Rating

fantastic experience. no nonsense, no pressure and honest sales team. would highly recommend this dealership no nonsense, no pressure and honest sales team. would highly recommend this dealership More

by DAMALLORY

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Pedro Luna

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Oct 10, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for the fantastic review! I'm thrilled to hear that you had a no-nonsense, pressure-free experience with our honest sales team at Nucar Chevrolet of Lowell. Your recommendation means a lot to me! I look forward to welcoming you back for your next visit! - Steve Alesse, General Manager

October 02, 2024

Dealership Rating

Employee Rating

Quick, efficient, helpful. Great experience getting the car I wanted and answering all my questions. I would hesitate in going here again for my next car. Great experience getting the car I wanted and answering all my questions. I would hesitate in going here again for my next car. More

by BAB1015

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 04, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! We're thrilled to hear about your great experience at Nucar Chevrolet of Lowell and that our team was able to assist you in getting the car you wanted while answering all your questions. We look forward to helping you again in the future! - Steve Alesse, General Manager

September 24, 2024

Dealership Rating

Employee Rating

I am a returning customer of this dealership and I am pleased with their courtesy, friendliness and willingness to help. I’ve found everyone I met was always available for a quick question. pleased with their courtesy, friendliness and willingness to help. I’ve found everyone I met was always available for a quick question. More

by Cynthia Fitzsimmons

Verified Customer

Service Price Transparency

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Alesse, Anthony Scenna, Mike "Marty" Martyniak, Steve Stempien, Blake Nunn, Pedro Luna, Jamal Antongeorgee, Blaine Marren

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Sep 25, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your kind words! I truly appreciate your loyalty to Nucar Chevrolet of Lowell. It’s wonderful to hear that our team’s courtesy and willingness to assist have made your visits enjoyable. I look forward to serving you again in the future and always being here for any questions you may have! - Steve Alesse, General Manager

September 21, 2024

Dealership Rating

Employee Rating

Super easy drop off, fantastic communication system, texting with updates including links for the service reports. texting with updates including links for the service reports. More

by Scott

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 24, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! I'm thrilled to hear that your drop-off experience was super easy and that our communication system exceeded your expectations. At Nucar Chevrolet of Lowell, I strive to keep our customers informed every step of the way. I look forward to seeing you again for your next service! - Steve Alesse, General Manager

September 20, 2024

Dealership Rating

Employee Rating

The Staff was very helpful and informative and the Vehicle was ready on time as expected. Vehicle was ready on time as expected. More

by GAILCARON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike "Marty" Martyniak, Blake Nunn , Joe Baker, very helpful and knowledgeable

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Sep 24, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! We’re delighted to hear that our staff at Nucar Chevrolet of Lowell was helpful and informative and that your vehicle was ready on time. We look forward to serving you again in the future! - Steve Alesse, General Manager

Sep 24, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your kind words! We at Nucar Chevrolet of Lowell are thrilled to hear that you found the process seamless and our staff friendly. It’s our goal to take care of all your needs, and we appreciate you taking the time to share your experience. We look forward to seeing you again! - Steve Alesse, General Manager

September 12, 2024

Dealership Rating

Employee Rating

This is our 2nd car from this dealer ship and we are very happy with both sales and service departments happy with both sales and service departments More

by GLANDER882

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 13, 2024 -

Nucar Chevrolet of Lowell responded

Thank you so much for your wonderful review! I am thrilled to hear that you are happy with both the sales and service departments at Nucar Chevrolet of Lowell. It's always a pleasure to assist you, and we appreciate your loyalty in choosing us for your vehicles. I look forward to serving you again in the future! - Steve Alesse, General Manager

September 05, 2024

Dealership Rating

Employee Rating

Visited the dealership on the Saturday over Labor Day weekend, the place was super busy but within a few minutes I was greeted by Jon Roman. I knew what truck I was interested in and Jon was a great help weekend, the place was super busy but within a few minutes I was greeted by Jon Roman. I knew what truck I was interested in and Jon was a great help. Brought the truck right up and off for a test ride. Jon is super knowledgeable and professional. After the test ride, we negotiated a very fair deal and within an hour we completed all the paperwork. Picked up the truck a few days later and it was spotless and ready to go More

by spreadem716

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steve Alesse, Steve Stempien

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Sep 05, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your positive review! I'm thrilled to hear you had a great experience with Jon at Nucar Chevrolet of Lowell. It’s wonderful to know you found the truck you were interested in and that the process was smooth and efficient. I hope you enjoy your new truck, and I look forward to seeing you again soon! - Steve Alesse, General Manager

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