Jon Reiner
Jon Reiner at Jerry's Toyota
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Jon Reiner

Sales Professional

Jerry's Toyota

8001 Belair Road
Baltimore, MD 21236

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3.0
12 Reviews
3.0

12 Reviews

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12 Reviews of Jon Reiner

November 14, 2024

Dealership Rating
Employee Rating

Go elsewhere. Bait and switch tactics? Jerry's "Internet price" was $40,121. Went to the dealer and they said ohhhh nooo. That is for local customers only. H More

by Joe
Recommend Dealer
No
Nov 19, 2024

Jerry's Toyota responded

We apologize for any inconvenience or frustration you experienced during your recent visit to our dealership. We understand that the pricing discrepancy was disappointing. We take your feedback seriously and will investigate this matter to ensure that our pricing practices are transparent and fair. We strive to provide accurate and up-to-date pricing information to all our customers. We appreciate your feedback and hope to have the opportunity to regain your trust in the future.

August 04, 2024

Dealership Rating
Employee Rating

Dealership is great until vehicle leaves the parking lot then they are done with you. Definitely do not recommend buy out of state and having it delivered thru Jerry’s. Salesman John was a complete xxx. More

by ryan3035
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 05, 2024

Jerry's Toyota responded

We are sorry to hear about your experience, if you would like to discuss further please contact our General Manager at mattb@jerrystoyota.com.

April 28, 2024

Dealership Rating
Employee Rating

Salesperson Jonathan was so Very Nice and helpful and very professional I am so thankful for all his help More

by tyreesepate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2024

Jerry's Toyota responded

Thank you for providing a wonderful review of your experience with us!

Apr 28, 2024

tyreesepate responded

Yes

November 07, 2023

Dealership Rating
Employee Rating

Prompt, courteous service; waiting area area clean and uncrowned; nice conversation with well informed sales person… More

by Toyota-DR-x8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yolanda Daughtry

Nov 08, 2023

Jerry's Toyota responded

Thank you for sharing your review, we appreciate your business!

September 11, 2023

Dealership Rating
Employee Rating

I don't believe I've ever got on a business website and left a bad review until now . Read along everyone. I'm interested in buying a new 4 runner . My wife and I went to jerrys so we could test drive and More

by Joshthewelder
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Matt Bukowski

Sep 11, 2023

Jerry's Toyota responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (410) 661-5700 to discuss your concerns, as your satisfaction is of utmost importance to us.

July 29, 2023

Dealership Rating
Employee Rating

My experience was truly amazing and it was friendly and will definitely tell my friends and family More

by Family
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 31, 2023

Jerry's Toyota responded

Thank you for sharing your review, we appreciate your business!

June 24, 2022

Dealership Rating
Employee Rating

What a great experience with whole dealership. They look like they really care for the people that work there and their customers More

by mrmatt1212
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2022

Jerry's Toyota responded

Thank you for taking the time to vouch for our services and provide such high ratings for our staff members. Have a great rest of your day!

December 02, 2021

Dealership Rating
Employee Rating

A dishonest dealership. They will overcharge you after a price was agreed upon. Stay away. More

by Steve908
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chad Votta

Dec 05, 2021

Jerry's Toyota responded

We are disheartened to see your review of the experience you had while working with Jerry’s. This review will be brought to the attention of our management team.

September 04, 2021

Dealership Rating
Employee Rating

Just beware. The internet price advertised on external websites won’t apply if you bring your own financing. We had financing approved but because we didn’t use Toyota Motor Credit, the price of the car More

by JanetandRichM
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Matt Bukowski, Chad Votta

Sep 06, 2021

Jerry's Toyota responded

Thank you for taking the time to let us know where we underperformed during your visit. We will bring this to the attention of management.

Sep 06, 2021

JanetandRichM responded

Don’t bother. Management is probably your biggest problem.

July 04, 2021

Dealership Rating
Employee Rating

The worst dealership ever. Stay away from this place otherwise you will fall into a SCAM. I regret my decision here. The people here have no shame or knowledge. More

by john
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jimmy Son, Ashley Jackson

Jul 05, 2021

Jerry's Toyota responded

Thank you for taking the time to detail your experience, our Sales manager Chad Votta will be happy to discuss your visit further at cvotta@jerrysautogroup.com.

1

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