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Jon Reese
Jon Reese at Betten Honda

Jon Reese

New Car Sales Manager

Betten Honda

2501 Henry Street
Muskegon, MI 49441

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4.9
28 Reviews
4.9

28 Reviews

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28 Reviews of Jon Reese

June 13, 2026

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Employee Rating

Service was done quickly and at the schedule appointment time. The staff also informed me of recommended additional needs. More

by CHARLES.FOSTER
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Recommend Dealer
Yes
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Jun 15, 2026

Betten Honda responded

Thanks for your feedback, Charles! We’re glad your service was quick and right on schedule, and that our team kept you informed along the way. We appreciate you choosing Betten Honda!

June 09, 2026

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my visit for an oil change went very well. Everything was handled well and in a timely manner. More

by BROENECW
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Recommend Dealer
Yes
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Jun 11, 2026

Betten Honda responded

Thanks for your feedback! We’re glad your oil change went smoothly and everything was handled in a timely manner. We appreciate you choosing Betten Honda Service!

June 01, 2026

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Great customer service and mechanics with no pressure to oversell for uneeded maintenance or services. More

by GGMOSS
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Recommend Dealer
Yes
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Jun 02, 2026

Betten Honda responded

Thanks for the great feedback! We’re glad you appreciated our no-pressure approach and the work from our team. We truly value your trust and look forward to seeing you again at Betten Honda

May 29, 2026

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The dealership was very clean and all personnel were professional. Easy to get answers to question we had prior to us purchasing our new CRV. More

by drvanderwal92
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gil Palacios, Desmond Krotz, DeShary Warren, Ashley Haan

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May 29, 2026

Betten Honda responded

Thank you for your review! We’re glad you found the dealership clean and professional and that our team was able to answer all your questions throughout the purchase of your new CR-V. We appreciate your support and hope you enjoy your new Honda!

May 29, 2026

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Everyone has always been very helpful with my car buying even when I am not sure what I want. More

by AMYGONYO1974
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gil Palacios , Tony Alcala

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May 29, 2026

Betten Honda responded

Thank you for your review! We’re glad our team has continued to be helpful throughout your car buying experiences, even when you’re still deciding what you want. We appreciate your trust in Betten and look forward to helping you again in the future!

May 20, 2026

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Very knowledgeable, cordial, and quick with getting the work done.I also like the way they offer to wash the car. More

by JENAPEPPER
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gil Palacios , Dwayne

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May 21, 2026

Betten Honda responded

Thank you for your review! We’re glad our team provided knowledgeable, friendly, and efficient service during your visit. We’re also happy you enjoyed the complimentary car wash. We appreciate your support and thank you for choosing Betten Honda!

May 12, 2026

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Employee Rating

Timely. Courtesy, informative.comfortable waiting room. Clean service department Offered a complimentary car wash. Very nice reception More

by MFLANING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gil Palacios, Desmond Krotz, DeShary Warren, Caleb Bemis

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May 12, 2026

Betten Honda responded

We’re glad you had a positive experience with our team and enjoyed the waiting area and service department. We appreciate your support and look forward to seeing you again at Betten Honda.

May 03, 2026

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Quality of repairs have decreased dramatically over the last 3 years and the cost has gotten out of hand. More

by AGuy
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Service Time
Service Communication
Recommend Dealer
No
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May 12, 2026

Betten Honda responded

We understand your concerns regarding repair quality and cost, and we appreciate you taking the time to share them with us. Your comments will be reviewed with our team as we continue working to improve our service experience.

April 22, 2026

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Price was good. Service was great even with me having to change appointment time a few times very accommodating. More

by ZIGGY3750
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gil Palacios

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Apr 27, 2026

Betten Honda responded

Great to hear! Thank you for the great review.

April 18, 2026

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Employee Rating

My Accord has intermittent transmission problems. You tell me it’s normal. This will not fix itself and will get worse in time and then you will see. No recommendation from me. More

by JIM@ROLLENHAGEN.US
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 21, 2026

Betten Honda responded

Thank you for the review Jim. I've contacted the service manager so he can reach out to you. We appreciate your business.

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