Jon Molero

Howard is amazing!! Howard and John were absolutely amazing! I usually don’t like going into an actual dealership bc they play so many games and it’s so confusing but Ho Howard and John were absolutely amazing! I usually don’t like going into an actual dealership bc they play so many games and it’s so confusing but Howard was honest and super nice and got me and amazing deal on my new Kicks!! I LOVE it and the experience was great!! I would definitely recommend this dealership and Howard to friends!! More

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Scam and a fraud Stay away from this dealership!!! A scam and fraudulent they charge me $570.80 for a lease car with a credit score of 720. Me being a woman I don't k Stay away from this dealership!!! A scam and fraudulent they charge me $570.80 for a lease car with a credit score of 720. Me being a woman I don't know much about buying/ leasing a car, now I'm seeking professional help to sue the xxxx out of them. They're so dishonest and only looking to gain on consumers. Please share and if anyone can help please contact me. More

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Gerald Nissan = (Courteous + knowledgeable Nissan Pros) x 10 My experience buying a CPO 2015 Nissan Murano Platinum Edition from Gerald Nissan went as smoothly as I possibly could have hoped for. Purchasing my n My experience buying a CPO 2015 Nissan Murano Platinum Edition from Gerald Nissan went as smoothly as I possibly could have hoped for. Purchasing my new-for-me SUV was a pleasant, 'kid on Christmas morning'-type exciting experience. The "deal": Before walking into the dealership, I knew what my realistic 'bottom line' trade-in value was, and the fair market value for the vehicle I was interested in was. In fairness to evaluating ANY car dealership, this responsibility is on US (the car-buying consumer). Working from this foundation, I was quickly able to negotiate a fair deal without a lot of stress/hassle/drama working with my outstanding salesman, David Shapiro. The "vibe": From the moment you drive into the Gerald Nissan dealership, to the time you walk in and interact with everyone at Gerald (in my experience) they make you feel welcomed, valued, and important, whether you're there to have your vehicle serviced, to buy something from the Parts Department, enjoy their free popcorn, or end up buying a vehicle from them - or not. Ultimately, this is why I keep coming back to Gerald. My salesman/other Gerald employees: My salesman was David Shapiro. Dave is a genuine, card-carrying, "Car Guy", and his enthusiasm for talking about Nissan's automotive technology was apparent after talking with him after the first few minutes. More importantly, Dave was a personable, courteous professional throughout the whole process - from the first "Nice to meet you" handshake, through negotiating the deal, to the last "Thank you for all you did for me to get this deal done" handshake. My overall rating for David Shapiro as a salesman is an easy call: Five stars+. I also had a very positive interaction with Will Sammauro discussing after-sales vehicle coverage options and navigating the paperwork process. Lastly, as the dealership was closing for the day, Jon Molero went out of his way to stop by and introduce himself as the dealership's sales team manager, and thank me for deciding to purchase a vehicle from Gerald. It was a brief encounter, but consistent with the professionalism I experienced the entire time I spent at the dealership that night. Bottom Line: Based on my recent car-buying experience at Gerald Nissan, I would easily recommend family and friends to give them a look the next time they're in the market for a new or used vehicle. Me? I'm also sold on Nissan quality vs the competition (at the same price point). More

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Played gimmicks after agreeing on sales price on new vehicle Their rating should be less than 1 the way they treated a new customer and 1st Nissan buyer. Worked with Internet Sales Manager and obtained written s Their rating should be less than 1 the way they treated a new customer and 1st Nissan buyer. Worked with Internet Sales Manager and obtained written sales price and terms that were agreed to by GM. Received email from General Sales Manager confirming the deal on the purchase of 2019 Armada Platinum. When I agreed to purchase, Sales Manager then mandated we had to purchase Gerald Protection for $895. What a scam, Gerald Protection is nitrogen air for tires, wheel locks, door edge guard and door etching (cost maybe $200) and should not be required, but I agreed to pay the outrageous $895 for something I didn’t want. Dealer took a large deposit on the vehicle. When I returned to dealership to sign the sales documents, they started changing the deal and starting getting the runaround. A different Sales Manager finally came over & advised they would not honor the deal unless I finance 100% of the purchase price at a extremely high interest rate. Not sure why anyone would finance $60,000 (That’s crazy). This was the worst experience I’ve ever had when purchasing a new vehicle and would never do business with Gerald Nissan after this experience. I went to another Nissan Dealer and had the most pleasant experience. Within an hour I purchased a New Armada Platinum without any Gimmicks I received from Gerald Nissan of Naperville. More

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Pretty Satisfied! David, Jon and William took great care of me tonight! I went in knowing what I wanted, and walked out with exactly what I was looking for. I couldn't David, Jon and William took great care of me tonight! I went in knowing what I wanted, and walked out with exactly what I was looking for. I couldn't have asked for better service. If you're looking for a new/used/certified pre owned car, give Gerald Nissan in Naperville a try. More

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Awesome Service! Found my Kicks at Gerald Nissan of Naperville! Awesome Customer Service and the best price I could ask for ! I recommend this place to anyone looking Found my Kicks at Gerald Nissan of Naperville! Awesome Customer Service and the best price I could ask for ! I recommend this place to anyone looking for a new or used car! More

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Howard is the best! This review is long over due but I would like to take a moment and say how amazing Howard is. I first purchased my car in Oct. with Howard and soon af This review is long over due but I would like to take a moment and say how amazing Howard is. I first purchased my car in Oct. with Howard and soon after got into a horrible car accident. I was devastated because I fell short on cash but Howard helped me again find something within my budget. I truely feel this dealership cares about their customers. Thank you Howard!!! More

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Great Experience These guys made my transition from lease to purchase a smooth and superb experience. Great second sales experience. I am very satisfied with this pu These guys made my transition from lease to purchase a smooth and superb experience. Great second sales experience. I am very satisfied with this purchase! More

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Very helpful I have had poor experiences from other Nissan dealerships, but this one was pleasant! Howard was very helpful throughout the whole process of finding I have had poor experiences from other Nissan dealerships, but this one was pleasant! Howard was very helpful throughout the whole process of finding the right car for me, while Jon helped me find an affordable payment. Overall great feel to the dealer. I would recommend anyone looking for to buy from good people who are willing to put forth the effort into the customer, Gerald Nissan of Naperville is THE place to go. More

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Liars Same old story - 2016 kia optima price on web page is 14200,in reality it 17k. The very first word of the sales guy is that it comes with warranty i n Same old story - 2016 kia optima price on web page is 14200,in reality it 17k. The very first word of the sales guy is that it comes with warranty i need to buy. More

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