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Jon Lacey
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Jon Lacey
Service Advisor
Colonial Volkswagen of Westborough
89 Turnpike Road, Rt. 9
Westborough, MA 01581
711 Reviews
Dealership Experience
10 yrs, 4 mos
Industry Experience
18 yrs, 11 mos
711 Reviews
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711 Reviews of Jon Lacey
April 07, 2025
Great customer service explained everything what time was not long was informed via text while I was waiting Excellent experience!!! not long was informed via text while I was waiting Excellent experience!!! More
by mirvat0
Verified CustomerOther Employees Tagged: Bill Fallon, Dylan Begin
March 27, 2025
Jon is always great to deal with, straight and to the point and answers your questions from a place of knowledge. The service was completed ahead of time and close to projected cost. point and answers your questions from a place of knowledge. The service was completed ahead of time and close to projected cost. More
by MCAULIFFEWAYNE
March 26, 2025
Fast and prompt customer service. Jon at service department is knowledgeable and provides excellent customer service. Jon at service department is knowledgeable and provides excellent customer service. More
by equas.sr
Other Employees Tagged: Patrick Gloss
March 18, 2025
They make service easy and efficient for us. Also you don't feel like you are getting taken to the cleaners. Also you don't feel like you are getting taken to the cleaners. More
by rob@strechay.com
Other Employees Tagged: Bill Fallon, Dylan Begin
March 17, 2025
Exceptional service department! High level of communication is much appreciated. Clear pricing and expectations. Fortunate to have this dealership nearby! Consistently 5 Star across High level of communication is much appreciated. Clear pricing and expectations. Fortunate to have this dealership nearby! Consistently 5 Star across the board! Very high trust level!! More
by RKOMMEN
Other Employees Tagged: Bill Fallon, Dylan Begin
March 13, 2025
Excellent service and very friendly service desk professionals. Through the service process, they keep us informed about the progress and consult with us before undertaking any major work. Extremely professionals. Through the service process, they keep us informed about the progress and consult with us before undertaking any major work. Extremely transparent! More
by Sunil Warrier
Other Employees Tagged: Thanks to the gentlemen providing the pickup and drop!
March 13, 2025
Colonial VW of Westborough is fantastic! The entire team was professional, efficient, and got the job done on time. Friendly and trustworthy service all around! Thank you! The entire team was professional, efficient, and got the job done on time. Friendly and trustworthy service all around! Thank you! More
by JANICEOCKERBY
Other Employees Tagged: Bill Fallon, Dylan Begin , My shuttle buddies: Whiting and Chuck(?) sorry I don’t remember
March 03, 2025
Hello Bill and his staff are fantastic, I would highly recommend Colonial VW for all your service needs!!! recommend Colonial VW for all your service needs!!! More
by RMETIVIERJR
Other Employees Tagged: Bill Mcgrath
March 03, 2025
I've been dealing with Colonial VW of Westborough for over 25 years. Bill -- and several other people -- is one of many reasons I come back. over 25 years. Bill -- and several other people -- is one of many reasons I come back. More
by MB
Other Employees Tagged: Bill Mcgrath, Bill Fallon, Aamir Iqbal
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