Jon Dalzell
Jon Dalzell at Certified Benz & Beemer

Jon Dalzell

Acquisition Specialist

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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4.9
12 Reviews

Dealership Experience

2 yrs, 10 mos

Industry Experience

9 yrs, 7 mos

4.9

12 Reviews

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12 Reviews of Jon Dalzell

June 03, 2025

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Employee Rating

Purchased a vehicle from Las Vegas. A good experience overall. Andy was very good about sending pics and videos of the auto and steps in buying out of town. Had an issue with acid rain More

by poncinbob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 31, 2025

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Worked very quick and expressed good service for me to see the car I was interested in. Ended up buying the car that same day! Very fast process, and was a good experience especially this being the first More

by Mr.rbx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Quintana, Tom Berra , Claudio Escobedo

March 30, 2025

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I wasn’t planning on buying a vehicle today, but Naimul (Que) was so knowledgeable and easy going that the buying process was seamless. Que listened to what I was looking for and took me to all of the opt More

by dwdvorakjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 31, 2025

Certified Benz & Beemer responded

Dear dwdvorakjr: You are very welcome! We cannot be more pleased to hear how well you were treated by Que during your vehicle search. It's great that you were able to find just the right BMW and that you love it. Thanks so much for giving CBB the opportunity to earn your business. We are thrilled that you intend to return for your next vehicle and will aim to provide you with another 5 Star experience when you do.

February 27, 2025

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Scott was helpful and wonderful. I was the first to see the vehicle. Scott made sure to save the vehicle for me to be the first to set eyes on the new car. The dealership staff was a More

by rayray212121
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 07, 2025

Certified Benz & Beemer responded

Dear rayray212121: We aim to provide each of our customers with outstanding service and are glad that you appreciated that from Scott and the CBB team. Thanks so much for your kind words and support. We look forward to the opportunity to work with you again in the future.

January 22, 2025

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Excellent experience. Jon and everyone I met at the dealership were very professional. Completion process was handled quickly and accurately. Thank you all More

by rweber0310
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kerry Abramson

Jan 22, 2025

Certified Benz & Beemer responded

Dear rweber0310: You are very welcome and thank you for letting our customers know about your excellent car buying experience working with Jon. Your kind words and support are greatly appreciated. We hope you enjoy your Porsche for years to come and keep CBB in mind should you ever need anything in the meantime.

July 29, 2024

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Jon and the sales manager were great. The lot attendant however was the worst I’ve seen. Took over 2 hours to get the car cleaned. On top of that he spilled something in my driver seat, p More

by Daileyj6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lee Grubbs

Aug 05, 2024

Certified Benz & Beemer responded

Dear Daileyj6: Thanks so much for taking the time to share your feedback with us. While we are glad that Jon and the CBB sales team were so helpful with your sales experience, we are disappointed to hear that there were issues with the cleaning and prep of your vehicle. We have reviewed that issue with our Service Department and, as we understand, on that date one of the lot attendants failed to show for work and that created a taxing situation on a busy day. That said, it still should not have happened and for that, we sincerely apologize. We are grateful for your business and will strive to provide you with a full 5 Star experience on the next opportunity to assist you.

May 16, 2024

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Great customer service respectful and knowledgeable highly recommend to a custom Not keeping customers waiting always a good update More

by Ko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2024

Certified Benz & Beemer responded

Dear Ko: We really appreciate you taking the time to share your positive feedback with us. We are grateful for the opportunity to earn your business and look forward to working with you again.

May 14, 2024

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All Profesional. Jon was clear on the offer for my 2022 GMC terrain denali and how it was determined. He kept me informed as the process proceeded. This is a very em More

by katiesarah1029
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Lee Grubbs

May 15, 2024

Certified Benz & Beemer responded

Dear Donna: You are very welcome and thank you for taking the time to let our customers know about the outstanding customer service that Jon provided for you under difficult circumstances. Thanks so much for giving CBB the opportunity to earn your business and we hope to have the pleasure of assisting you again with all of your future automotive needs.

May 10, 2024

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I was completely impressed with this dealerships professionalism and customer service. No pressure and all my questions were answered. Everything went smoothly in purchasing the vehicle that I was l More

by Peanut10!
Recommend Dealer
Yes

Other Employees Tagged: Kerry Abramson

May 10, 2024

Certified Benz & Beemer responded

Dear Peanut10! Thanks for sharing your very positive feedback with us! We couldn't be happier that you appreciated our 5 Star customer service without any pressure. We are grateful for the opportunity to earn your business as well as your recommendation of CBB to others. Please let us know when we can ever assist you again in the future.

April 24, 2024

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Employee Rating

Professional experience selling my car. The offer was fair and the transaction was fast and easy. More

by TLouis
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Apr 29, 2024

Certified Benz & Beemer responded

Dear TLouis: We are delighted that you were able to get a fair offer on your Land Rover from CBB. Thanks for sharing how fast and easy it was. We appreciate the opportunity to earn your business. Please let us know when we can ever assist you again.

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